How to Pay Your PNM Bill Online: A Step-By-Step Guide

Paying your PNM (Public Service Company of New Mexico) bill is easy and convenient with their online payment options. PNM offers several ways to pay your bill online so you can choose the method that works best for you. In this article I’ll walk you through the step-by-step process for paying your PNM bill online through their website or mobile app.

Register for an Online Account

First things first – you’ll need to register for an online account on the PNM website This allows you to securely access your account information and make payments

Here’s how to register:

1. Go to www.pnm.com and click on “My Account” at the top of the page.

2. Click on “Register” under the login box.

3. Enter your account number, name, email address, and create a password.

4. Agree to the terms of use and click “Register”.

After signing up, you can always log in to pay your bill, see how much you’ve used, make changes to your account, and more.

Pay Your Bill Through Account Access

The easiest way to pay your PNM bill is by logging into your online account. Here are the steps:

1. Login to your PNM account at www.pnm.com.

2. Click on “Pay My Bill” on the top menu bar.

3. Select a payment amount – you can pay your total due, make a partial payment, or pay a specific amount.

4. Choose your payment method:

   • Free payment from your bank account—we’ll take the money right out of your checking or savings account, no fee.

   • Credit/debit card – Visa, MasterCard, Discover, American Express ($2 convenience fee).

   • PayPal – link your PayPal account ($2 convenience fee).

5. Enter your payment details and submit.

6. Your payment will be processed immediately and your account will be credited within 1-2 business days.

Pay by Phone

You can also pay your PNM bill over the phone by calling 1-888-DIAL-PNM (1-888-342-5766). This automated system is available 24/7. You’ll need to have your account number handy.

Follow the voice prompts to make a payment using your bank account or credit/debit card. A $2 convenience fee applies to credit/debit card payments.

Pay in Person

If you prefer to pay your bill in person, you have a few options:

• At any authorized PNM payment center—more than 300 of them, including Walmart, Albertsons, Fiesta Mart, and Kmart stores

• At any PNM Customer Service Center – located in Albuquerque, Santa Fe, Las Cruces, and other cities.

• By drop box – look for a PNM payment drop box at any customer service center.

You can pay by cash, check, or money order. Make sure your payment stub or account number is included.

Pay by Text

PNM offers a text pay option where you can pay your bill easily right from your smartphone.

To enroll:

• Text “PNM” to 76326

• Reply to the opt-in text

• Register your account

Once registered, you can text a keyword like “PAYNOW” to 76326 whenever you want to make a payment. The payment amount will be charged to the debit/credit card you have on file.

Set Up Auto Pay

For maximum convenience, enroll in Auto Pay to have your bill paid automatically each month. Your payment will be deducted from your bank account around the due date.

To enroll in Auto Pay:

1. Login to your PNM account.

2. Under “My Account” click on “Auto Pay”.

3. Select your payment account and confirm your enrollment.

That’s it – now you can sit back and relax knowing your PNM bill is always paid on time. You’ll receive an email confirmation each time a successful payment is made.

Get Payment Receipts

No matter how you pay your PNM bill, you can view payment receipts right from your online account.

Simply login and under “My Usage”, click on “Make a Payment”. You’ll see your recent payment history with receipt details that you can view or print.

Having an online PNM account makes managing payments easy. You can pay any amount, any time with just a few clicks. Give it a try and experience fast, secure bill payment options.