How to Pay Your Mountaineer Gas Bill: A Step-by-Step Guide

Paying your monthly Mountaineer Gas bill is an important part of being a responsible homeowner or renter. However with so many payment options available it can be confusing to figure out the best method for you. In this comprehensive guide, I’ll walk you through the various ways to pay your Mountaineer Gas bill, making it quick, easy, and stress-free.

Overview of Mountaineer Gas Payment Options

Mountaineer Gas offers several convenient payment options so you can choose the method that fits your needs and preferences

• Paperless billing – Receive, review, and pay your bill online for free
• Payment locations – Visit an authorized payment center in person
• One-time payment – Make a one-time payment online for a small fee
• Direct payment – Set up automatic monthly payments from your bank account
• Budget payment plan – Pay a fixed amount each month based on your average annual usage
• Pay by mail – Mail a check or money order using the provided return envelope
• Third-party notification – Have a third party notified if you receive a disconnection notice
• Bill payment assistance – Receive information on financial assistance programs if you are struggling to pay

Below, I’ll go through the specifics of each option to help you decide which is right for you.

Step 1: Enroll in Paperless Billing

Going paperless is the best way to pay your bill. With Mountaineer Gas’s paperless billing, you’ll get an email every month when your new bill is ready to view and pay online.

To enroll:

• Go to MountaineerGasOnline.com and log into your account
• Click on “Go Paperless” and follow the instructions to enroll in paperless billing

Once enrolled, you’ll get an email each month directing you to sign in and view your new bill. Then, you can easily pay right online. Going paperless saves trees, eliminates hassles, and ensures you never miss a payment due date.

Step 2: Pay Online

It’s easy, safe, and doesn’t cost anything extra to pay online. You have two options for online payments:

One-Time Payment

To make a one-time payment, you don’t need to register your account online. Simply go to MountaineerGasOnline.com and click on “Pay Now.” You can either sign in to your account or enter your account number to make a payment.

There is a small convenience fee for one-time payments. It does, however, let you pay right away without setting up autopay.

Set Up Direct Payments

For the most convenience, sign up for Direct Payment through your online account. Direct Payment automatically deducts your monthly bill from your checking account each month.

To enroll in Direct Payment:

• Go to MountaineerGasOnline.com and register your account
• Click on “Manage Auto Pay Accounts” under the Payments tab
• Enter your bank account information and submit

With Direct Payment, you’ll never miss a payment deadline or accrue late fees. Just make sure to keep enough in your linked bank account each month.

Step 3: Pay at Authorized Payment Locations

If you prefer paying your gas bill in person, Mountaineer Gas has over 200 authorized payment locations in West Virginia. These partner pay stations allow you to pay by cash, check, or money order.

To find your nearest payment location:

• Go to MountaineerGasOnline.com and click on “Payment Locations”
• Enter your zip code to see options near you

Many grocery stores, pharmacies, convenience stores, and banks serve as payment centers. This gives you the flexibility to pay in person, often without going out of your way.

Step 4: Sign Up for Budget Billing

If you want to simplify bill paying, consider Mountaineer Gas’ Budget Payment Plan. This program averages your annual usage to determine a fixed monthly payment amount.

The benefits of budget billing include:

• Consistent payment amounts each month
• Avoiding seasonal spikes in your gas bill
• More predictability in your finances

To get started, call Mountaineer Gas at 1-800-834-2070 and request to enroll in budget billing. A customer service agent will work with you to determine your personalized monthly payment amount based on your past gas usage.

Step 5: Mail In Your Payments

There is an old-fashioned way to pay your gas bill by mail, but it’s not as easy as using a credit card.

Each month, your paper bill will include a return payment envelope. Just place your check or money order inside, seal it up, and drop it in the mailbox. No postage is needed.

When mailing payments allow 3-5 business days for it to reach Mountaineer Gas and be processed. Pay attention to the due date on your bill and mail it in plenty of time to avoid late fees.

Step 6: Use Third-Party Notifications

If you ever need an extra reminder about paying your bill, Mountaineer Gas offers third-party notifications. This service will notify the person of your choice if you receive a disconnection notice due to non-payment.

To set up third-party notifications:

• Call 1-800-834-2070 and explain you want to set up a third party contact
• Provide the name, address, and phone number of the third party
• Specify it is for disconnection notices only

The third party receives no private account details – only a notice if your service is at risk of being disconnected. It’s a useful free service to ensure your service stays on if you forget a payment.

Seeking Bill Payment Assistance

If you are experiencing financial hardship and are unable to pay your gas bill, Mountaineer Gas can direct you to bill payment assistance programs. These programs include:

• Mountaineer Gas Company CARES program – Offers payment plans and financial assistance. Call 1-800-834-2070 for details.

• Dollar Energy Fund – Provides utility grants to households in need. Apply at dollarenergy.org.

• LIEAP – The Low Income Energy Assistance Program provides grants and discounts. Visit wvde.us to learn more.

Don’t hesitate to call Mountaineer Gas at 1-800-834-2070 to discuss bill payment assistance options if you are struggling to pay your gas bill. They can help you access the financial resources and programs available.

Paying Your Mountaineer Gas Bill is Easy

If you have any other questions about paying your bill, Mountaineer Gas customer service is available 24/7 at 1-800-834-2070. They can help explain your bill, set up new payment options, or connect you with bill payment assistance programs if needed. Paying your gas bill doesn’t have to be a hassle with the right payment method.