How to Pay Your Bill Online with CenterPoint Energy Houston

Paying your energy bill with CenterPoint Energy Houston is quick and easy when you use their online bill pay system. As the primary electric and natural gas utility provider for the greater Houston area, CenterPoint Energy serves over 2.4 million metered customers across Texas. With so many households relying on them for essential utilities, CenterPoint Energy makes bill payment as convenient as possible. Read on to learn all about how online bill payment works with CenterPoint Energy Houston.

Overview of CenterPoint Energy Houston

CenterPoint Energy is based in Houston, Texas, and serves over 7 million metered customers in Arkansas, Indiana, Louisiana, Minnesota, Mississippi, Ohio, Oklahoma, and Texas with energy services, natural gas distribution, and transmission and distribution of electricity. Their Houston office focuses on serving the Houston metro area and nearby areas.

CenterPoint Energy Houston delivers electricity to over 2. 4 million metered customers in the greater Houston area. They also provide natural gas to over 3. 3 million homes and businesses in and around Houston. CenterPoint Energy Houston has put a lot of money into digital solutions to better serve their customers since they are the current utility provider for such a large service area.

Online account management and paperless billing are two popular self-service options. But arguably the most useful online feature offered by CenterPoint Energy Houston is their online bill pay system. With over 2 million electric customers and 3 million natural gas customers dependent on timely billing and payment, electronic bill payment is a necessity.

Benefits of Paying Your CenterPoint Energy Bill Online

Paying your CenterPoint Energy Houston utility bill online provides the following benefits

• Convenience – Pay anytime, anywhere using a computer, smartphone, or tablet.

• Efficiency – Make secure electronic payments in just minutes,

• Simplicity – Register your account just once to enjoy seamless billing and payments.

• Accessibility – View past bills and payment history anytime.

• Savings – Avoid late fees by scheduling auto payments

• Eco-Friendly – Go paperless and save trees.

CenterPoint Energy Houston customers who take a few minutes to sign up for online account management can get all of the above benefits. There are no fees at all for going paperless or paying bills online. It’s completely up to you and is meant to give you more freedom and control.

How to Pay Your CenterPoint Energy Bill Online

The process of paying your CenterPoint Energy Houston bill online is easy. But first-time users need to establish an online account. Here are the steps you need to take to set up your account and pay your bills online:

Step 1: Navigate to CenterPoint Energy Payments Website

Go to https://www.centerpointenergy.com/en-us/residential/customer-service/pay-bill/pay

This is the main online account and bill pay website for CenterPoint Energy Houston and all other CenterPoint subsidiaries.

Step 2: Click “Register”

Look for the blue “Register” button in the upper right corner of the screen. This allows first-time users to establish a new online account.

Step 3: Enter Your CenterPoint Energy Account Number

The account number can be found on your paper utility bills. Enter the entire account number with no spaces or dashes.

Step 4: Provide Your Email Address

Your email address will serve as your username for logging into your CenterPoint Energy online account. Make sure to use an active email you check regularly.

Step 5: Accept the Terms of Use

Read through the terms and conditions, then check the box to accept them and continue registration.

Step 6: Create a Password

Choose a strong, secure password you will remember. You need this password anytime you login to make payments.

Step 7: Select Security Questions

Pick three security questions and provide unique answers in case you ever need to reset your password later.

Step 8: Enter Your Address

Provide your complete service address including city, state, and zip code. This links your online account to your CenterPoint service location.

Step 9: Submit Registration

Double check all info entered is correct, then submit your registration.

Step 10: Validate Your Email

Check your email inbox for a message from CenterPoint Energy containing a verification link. Click this link to activate your online account.

Step 11: Login to View Your Bill

Use your email address and password to login to your CenterPoint Energy account dashboard. Here you can view your current bill, see past statements, and make payments.

Step 12: Schedule a Payment

Under “Billing & Payments”, choose “Pay Bill” then schedule your payment by bank account, credit/debit card, or electronic check.

That’s all there is to it! Registering your account is a one-time process. In the future, simply login at https://www.centerpointenergy.com/en-us/residential/customer-service/pay-bill/pay to view your bill and schedule online payments anytime.

Other Ways to Pay Your CenterPoint Energy Bill

In addition to fast and easy online payments through the CenterPoint website, you have a few other payment options:

• Mail – Send paper checks or money orders to the payment address printed on your bill stub. Allow 5 business days for mail delivery.

• In Person – Take cash, checks, or money orders to an authorized payment center near you. Search for locations at https://www.centerpointenergy.com/en-us/residential/customer-service/pay-bill/in-person.

• Phone – Call 1-800-227-1376 and speak to an agent to pay your bill by credit/debit card or electronic check over the phone.

• Automatic Draft – Enroll in recurring auto-draft from your bank account so your bill is paid automatically each month.

While the above payment methods still exist, most CenterPoint Energy Houston customers today pay their utility bills online for speed and convenience. Paying on the CenterPoint website or through the mobile app lets you securely manage payments on your own terms.

Contact CenterPoint Energy Houston Customer Service

If you have any questions or issues related to CenterPoint Energy bill payment in Houston, customer service representatives are available to help:

• Phone – Call 1-800-227-1376. Support is available 24/7 for emergencies. For billing questions, call Monday to Friday from 7am to 7pm.

• Email – Send general inquiries to [email protected].

• Web Chat – Chat live with an agent during business hours through the website.

• Social Media – Message @CNPalerts on Twitter or @centerpointenergy on Facebook.

• Self-Service – Find FAQs, how-to guides, and more in the online Support Center.

Reaching out to a CenterPoint Energy Houston customer service agent is easy through multiple channels. But ideally managing your account and payments through their online portal will answer all your billing questions.

Sign Up for Online Bill Pay with CenterPoint Energy Houston Today

As the primary electric and natural gas utility serving the Houston area, CenterPoint Energy works hard to make paying your utility bill fast, easy, and efficient. That is why they offer a powerful online account management and bill payment system accessible from desktop, phone, or tablet.

Registering your account is quick and simple. Just have your account number and email address handy. Once your CenterPoint Energy online account is created, you can conveniently view your bill, see payment history, set up recurring payments, go paperless, and more. Paying your bill is as easy as clicking a button.

Stop wasting time and postage on traditional paper billing and mail payments. Enroll with CenterPoint Energy Houston online account management today to seamlessly control your account and pay your utility bill anytime, anywhere!