Paying your monthly health insurance premium bill to Kaiser Permanente is quick and easy when you do it online. In this comprehensive guide we’ll walk you through the entire process step-by-step.
What You Need Before You Start
Before you can pay your Kaiser Permanente premium bill online you’ll need
- Your Kaiser Permanente member ID number
- The premium invoice for the month you want to pay
- A checking account, savings account, or credit/debit card to make the payment
Having these items ready ahead of time will make the payment process faster and simpler,
Accessing the Kaiser Permanente Bill Pay Website
To start, go to the Kaiser Permanente website at www. kp. org. In the top menu bar, click on “Pay Bills”. This will bring you to the bill pay landing page.
On this page, you’ll need to select your region. Kaiser Permanente has locations in several states across the country. Choose the region where you received your health plan. Once you select your region, click “Continue”.
This will bring you to the main Kaiser Permanente bill pay page. Here, you can access tools for paying your monthly premium, viewing medical bills, checking prescription orders, and more.
To pay your premium bill specifically, look for the “Premium Bill” section.
Choosing Your Coverage Type
In the Premium Bill section, you’ll need to select your coverage type. Kaiser Permanente offers several different health plan options.
Choose the option that matches your current coverage:
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Individual – Exchange: For plans purchased through the Healthcare Marketplace.
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Individual: For individual/family plans purchased directly from Kaiser Permanente.
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COBRA: For temporary extended coverage after losing employer insurance.
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Medicare: For Medicare members with Kaiser Permanente Senior Advantage plans.
Once you choose your coverage type, click the “Make Premium Payment” button.
Logging In to Your Account
On the next screen, you’ll be prompted to log in to your Kaiser Permanente account.
If you already have an online account, enter your username and password. This will immediately take you to your account dashboard.
If you don’t have an account yet, you can register as a new user. Click “Register Now” and follow the steps to create your account.
After registering, return to the bill pay page and log in with your new credentials.
Locating Your Current Premium Bill
Once logged in to your account dashboard, look for the “Make a Payment” section. Here you can view your current premium balance due.
Go to the menu and click on “Billing” if you don’t see your current premium bill. This will show your full billing account history.
Locate the premium invoice for the current month. To see the whole thing, you might need to click “View Bill.” Check that the amount you owe matches the amount shown on your monthly bill.
Selecting a Payment Method
With the proper premium invoice displayed, you’re ready to make a payment.
In the payment window, choose how you want to pay:
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Checking account: Enter your routing and account numbers.
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Savings account: Enter your routing and account numbers.
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Credit/debit card: Enter your card details.
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PayPal: Log in to your PayPal account.
You can save your payment information for future automatic payments by checking the box next to the method you want to use.
Making the Payment
Once your payment method is entered correctly, click “Pay Now” to complete the transaction.
You’ll get a confirmation message verifying that your Kaiser Permanente premium payment was successful.
Getting a Receipt
After your payment goes through, you can view and print your receipt right away.
Look under “Recent Payments” on your account dashboard. You should see your most recent transaction listed at the top.
Click on the payment date. This will bring up a full printable receipt as proof that you paid your premium bill.
Setting Up Auto-Pay
Making one-time payments is fast and easy on the Kaiser Permanente website. But for maximum convenience, you can enroll in auto-pay.
With auto-pay enabled, your monthly premium will be deducted automatically on the due date each month. You don’t have to log in and manually make the payment yourself.
To start auto-pay, go to the payment window on your account dashboard. Check the box to store your payment method for future transactions.
Then click the “Manage auto-pay settings” link. Follow the instructions to set up recurring automatic payments.
That’s it! Going forward, your monthly Kaiser Permanente premium will be paid on time without you having to do a thing.
Getting Help with Your Payment
Paying your Kaiser Permanente bill online is typically quick and hassle-free. But if you ever run into an issue, don’t hesitate to get help.
You can contact Kaiser Permanente customer support by phone at 1-800-218-1059. Call center representatives are available 24/7 to answer your questions.
You can also connect with the billing department through secure email messaging on the Kaiser website. Just click “Help Paying Bills” from the bill pay homepage.
The billing team can look up your account, verify your balance, take an alternate payment, and more. They’re always happy to help Kaiser Permanente members pay their premiums on time.
So relax – paying your monthly health insurance bill is easy with Kaiser Permanente online bill pay. Just follow this step-by-step guide for a fast, seamless payment process.
Tax letters To request a tax letter for a specific timeframe, contact
For Washington members Learn how to take advantage of your online premium billing and coverage tools in this short how-to video.
Refunds To request a refund, contact
If you are an active member, the credit will remain on your account and will apply towards next month’s premium bill.
If you no longer have Kaiser Permanente coverage, the refund will be returned via the method that the last payment was received.
Paying Your Bill: Kaiser Permanente
FAQ
Where can I pay my Kaiser Premium online?
There are three ways to pay your premium bill. For members in California, Colorado, Hawaii, Georgia, Oregon, and Southwest Washington: Go to kp. org/payonline . For members in Maryland and Virginia: Go to kp. org/mas/onlinebilling .
What is the Kaiser premium?
Pay Band (full-time salary rate)
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Self
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Family
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$71,000 and under
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$39.77
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$149.16
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$71,001–$140,000
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$92.31
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$352.33
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$140,001–$210,000
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$148.97
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$551.37
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$210,001 and above
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$205.85
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$750.73
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How to pay Kaiser Covered CA?
Pay Online For first-time payment: sign in to your CoveredCA. com account and follow the payment instructions. To make your monthly payment online, visit http://MolinaPayment. com.
What if I can’t pay my copay Kaiser Permanente?
The MFA program provides financial assistance to qualified patients who are having difficulty paying their medical and pharmacy bills. A patient who has an outstanding bill from Kaiser Permanente for medical care, appointments, or prescription drugs can use the MFA program.
How can I pay my Kaiser Permanente premium Bill?
You can view and pay your Kaiser Permanente premium bill online or make a one-time guest payment.
What if Kaiser Permanente can’t retrieve my monthly premium payment?
If Kaiser Permanente can’t get your monthly premium payment from your bank, savings, or credit card account for two months in a row, you will be switched to our monthly invoice billing system. Once a month, you can pay your premium by phone, mail, or our Online Bill Pay website.
What is a health insurance premium?
Your premium is the amount you pay each month for your health care coverage. Premiums are in addition to any cost share, which is the amount you pay for covered services. Your premium is sometimes referred to as your “rate.”
How do I pay my premium Bill?
If you’re already signed in to your Premium Bill Pay account, select “Pay Bill” from the menu to make a one-time payment. If you don’t have an account, you can select “Pay without registering” from the Premium Bill Pay Login page. From there, enter your Billing Unit ID and zip code.
How do I contact Kaiser Permanente If I’m experiencing financial hardship?
Kaiser Permanente is here to help. If you are experiencing financial hardship at this time you may be eligible for additional assistance. To speak to a Patient Financial Services Representative and learn about your options, call us Monday through Friday between 8 am and 5 pm at 1-800-442-4014 and stay on the line to be connected.
How do I pay my monthly premiums online?
We’ve added the “Make a payment” feature to the business portal, allowing you to pay your monthly premiums online. You can also access your billing statements as a PDF or Microsoft Excel file by clicking on the billing tab from the top navigation.