It doesn’t have to be hard to pay your monthly Scana natural gas bill. Scana offers customers several convenient payment options to choose from. This complete guide will show people in South Carolina and Georgia how to pay their Scana gas bill in a number of different ways, such as online, over the phone, through the mail, and in person.
Overview of Scana Energy
Before diving into the payment options, let’s provide some background on Scana Energy. Scana Energy is a natural gas provider that serves over 400,000 residential, commercial, and industrial customers across South Carolina and Georgia. They offer competitive market-based rates to much of their service area.
For low-income customers or those with credit challenges, Scana also operates a regulated program in partnership with the local Community Action Agencies. This program provides natural gas service at reduced rates.
Now that we’ve covered the basics, let’s look at the flexible payment methods Scana offers its customers.
Pay Your Scana Bill Online
One of the most popular ways for Scana customers to pay is online. It’s quick, safe, and if you follow these steps, you can avoid fees.
Pay Online Through Your Scana Account
Getting into your Scana Energy account is the best way to pay online. Here’s how it works:
- Go to www.scanaenergy.com and click on “My Account”
- Log into your account with your username and password
- Select “Pay Bill” and enter your payment details
Paying through your online account allows you to use electronic funds transfer (EFT) from your bank account. There are no fees for paying this way. Your payment will post to your account immediately.
Pay Online Without Logging In
You can also pay your Scana bill online without logging in. Just have your Scana account number handy.
- Go to www.scanaenergy.com/paying-my-bill
- Enter your Scana account number
- Enter your credit card or checking account information
Paying as a guest online incurs a $3.50 convenience fee. You can avoid this by creating a Scana online account.
Pay Your Scana Bill by Phone
To pay by phone, call 1-877-467-2262. Scana’s automated system will guide you through the following steps:
- Select the “Pay Bill by Phone” option
- Enter your Scana account number
- Choose whether to pay by credit/debit card or electronic check
Like paying online without logging in, Scana charges a $3.50 fee for paying by phone.
Phone payments post to your account immediately, so it’s a good option if your bill is due soon. The phone line is available 24/7 for payments.
Pay Your Scana Bill by Mail
To pay your Scana gas bill by mail, send your check or money order to:
SCANA EnergyPO Box 105046Atlanta, GA 30348-5046There are no fees for paying your Scana bill by mail. However, it takes 3-6 business days for mailed payments to process and post to your account.
Paying by mail is a good option if you prefer to pay bills the old-fashioned way with checks and don’t mind the slower processing time.
Pay Your Scana Bill in Person
Scana offers over 200 authorized payment locations in South Carolina and Georgia. These walk-in payment centers allow you to pay your bill in person with:
- Cash
- Check
- Money order
To find an authorized payment center near you:
- Go to www.scanaenergy.com/paying-my-bill
- Scroll down and select “Find a Payment Center”
- Enter your zip code
Paying in person incurs a $2.25 convenience fee if paying by cash. Paying by check or money order has no fee. In-person payments post to your account immediately.
Paying Your Scana Bill if You’re on the Regulated Program
Low-income customers and those with credit challenges may qualify for Scana’s regulated program. The regulated program offers bill payment assistance and has its own set of payment options:
Pay Online
- Log into your Scana Regulated account at www.scanaenergyregulated.com
- Select “Pay Bill”
No fees for paying directly from your bank account.
Pay by Phone
Call 1-866-245-7742 and select the “Pay Bill by Phone” option when prompted.
$3.50 fee per phone payment.
Pay by Mail
Mail checks or money orders to:
SCANA Energy Regulated PO Box 105046Atlanta, GA 30348-5046No fee for mailed payments.
Pay in Person
Find an authorized payment center near you at www.scanaenergyregulated.com/paying-my-bill and select “Find a Payment Center.”
$2.25 convenience fee for cash payments.
Other Helpful Bill Payment Tips
- Sign up for budget billing to pay a fixed amount each month
- Go paperless with e-bills to save time and trees
- Set up automatic monthly payments to avoid late fees
- Contact Scana if you’re struggling to pay your bill to set up a payment plan
We’ve covered all the ways South Carolina and Georgia residents can pay their Scana natural gas bill. Scana offers flexible options including online, phone, mail, and in-person payments. Signing up for a Scana online account provides the best payment experience with no added fees. Low-income customers can receive assistance through Scana’s regulated program. Now you have the tools to easily pay your Scana gas bill!
Save energy and money.
Transfer or start your natural gas service up to 90 days before your move date. Call us at 1. 877. 467. 2262.
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FAQ
Where can I pay my Scana bill in-person?
Making a Payment In-Person Cash, check, or money orders. No credit cards. Pay at any Kroger or WalMart location in Georgia.
Can you pay Georgia Power at Walmart?
There are more than 3,000 APLs around the state and thousands more nationwide. APLs are open evenings and weekends and are convenient to where you live, work and shop. Locations include Kroger, Walmart, Walgreens, Dollar General, Family Dollar and more.
How do I pay my gas bill in Georgia?
You can pay over the phone by calling us at 1-855-216-6305 option 2 24 hours a day, seven days a week. You can use a credit card or your checking account to pay.
Why is my Scana gas bill so high?
Usage. This is the obvious one. The more natural gas you burn, the higher your bill will be, regardless of other factors. We have plenty of resources to help you manage your usage and save on natural gas, from winterizing your home to adjusting your natural gas water heater settings.
