Paying your Eversource bill on time each month is important to avoid late fees and potential service interruptions. As the largest energy delivery company in New England, Eversource provides electric and gas service to over 36 million homes and businesses across Connecticut, Massachusetts, and New Hampshire
With such a large customer base spread across multiple states, Eversource offers residential customers numerous options for paying utility bills conveniently In this comprehensive guide, we’ll explore the various methods available for paying your Eversource electric and natural gas bills, including
- Paying Online
- Paying by Phone
- Paying In Person
- Paying by Mail
- Enrolling in AutoPay
- Assistance Programs
Whether you prefer the ease of paying electronically or need an in-person payment location, understanding the range of Eversource payment choices can help you select the best option for your needs.
Paying Your Eversource Bill Online
For most customers, paying online at Eversource.com or through the Eversource mobile app is the fastest, most convenient way to pay an Eversource bill. Some key benefits of paying online include:
- Avoid late fees – Online payments post instantly to your account, so you can pay your bill by the due date.
- Payment history – View up to 24 months of past bills and payment dates.
- AutoPay enrollment – Set up recurring automatic payments from your bank account.
- Paperless billing – Go green by opting to receive bills electronically.
- Mobile access – Use the Eversource mobile app on iOS or Android to pay anytime.
- Reminders – Receive bill due reminders via email, text or within the mobile app.
- Account management – Monitor usage, report outages, update account information.
Follow these simple steps to pay your Eversource bill online
- Go to Eversource.com and click “View and Pay Bill”
- Log into your account or select “Pay as Guest”
- Enter your payment amount and submit
- Save or print the confirmation number
Paying online takes just minutes and processes payments immediately to avoid late fees.
Paying by Phone
In addition to online payments, Eversource offers an automated pay-by-phone option. Here is how to pay your Eversource bill by phone:
- Call 1-800-286-5000 and select the “Pay Bill” option.
- Follow the voice prompts to enter your 16-digit account number and payment information.
- A confirmation number will be provided after the payment is processed.
Eversource’s pay-by-phone system is available 24 hours a day, 7 days a week for your convenience. Phone payments are processed promptly to ensure on-time payment.
In-Person Payment Locations
There are more than 300 authorized walk-in payment locations across Connecticut, Massachusetts, and New Hampshire where you can pay your Eversource bill in person. These include
- Eversource Payment Centers – Over 25 Eversource-operated payment locations open Monday-Friday.
- Western Union – Make cash bill payments at participating Western Union agent locations.
- CheckFreePay® – Pay your Eversource bill at CVS, 7-Eleven, and other retail stores.
- MoneyGram® – Use MoneyGram’s bill pay service at select retailers for a small fee.
In person payment locations for Western Union, CheckFreePay, and MoneyGram can be found near you on the Eversource website. To pay, bring your most recent bill or account number.
Paying by Mail
Eversource also allows customers to pay their electric and gas bills through the mail. To pay by mail:
- Make checks payable to Eversource
- Write your 16-digit Eversource account number on the check
- Mail your check together with the payment stub from your most recent bill
- Mail at least 7 business days before your due date to ensure on-time delivery
- Send to the payment mailing address printed on your Eversource bill
Just keep in mind that mailing a paper check requires more time to reach the payment processing center compared to electronic payments.
Enrolling in AutoPay
For hassle-free bill payment, consider enrolling in Eversource’s AutoPay program. With AutoPay, your monthly payment is taken out of your bank account on the due date every month.
Benefits of AutoPay include:
- Never miss a payment or deal with late fees
- Saves time by making payments automatically
- Avoid paper bills and stamps by going paperless
- Earn a $5 enrollment credit from Eversource
You can set up AutoPay in your online account or by calling Eversource’s customer service line.
Payment Assistance Programs
If you are having difficulty paying your Eversource bill, you may qualify for bill payment assistance. Some of the main programs include:
- Matching Payment Program – Eversource matches any payment amount you can afford.
- New Start Program – Spreads past due balances over 18 months with on-time payments.
- Good Neighbor Energy Fund – Provides 100% grants for utility bills based on financial need.
- LIHEAP – Federally-funded credits to help pay energy bills.
- Payment Plans – Set up a monthly payment plan tailored to your financial situation.
Contact Eversource or your local assistance agency to learn more about utility bill help if needed.
Create an Online Account
Signing up for an online account at Eversource.com gives you access to convenient self-service options. With an online account you can:
- Pay bills online 24/7
- View account usage and billing history
- Enroll in AutoPay
- Report outages or issues
- Go paperless by receiving electronic bills
- Monitor daily energy usage
Sign up for an Eversource online account to simplify paying and managing your electric and natural gas service.
In Summary
Eversource offers residential customers many flexible options for paying electric and gas utility bills. You can pay online, by phone, by mail, in person, or enroll in AutoPay. Seeking bill payment assistance is an option if you qualify through programs like LIHEAP or the Matching Payment Program. Creating an online account provides access to convenient self-service features for account management. With multiple payment choices available, Eversource customers can choose the most convenient way to pay energy bills each month.
VIDEO: Options for help with paying utility bills
FAQ
Where do I send my Eversource payment in CT?
Eversource CT Energy Company – 800-662-7764. Mailing Address – For bill payments: Eversource, P. O. Box 56007, Boston, MA 02205-6007. For general inquiries: Eversource, PO Box 330, Manchester, NH 03105-0330.
How do you pay for electricity?
USSD (*247#): Dial *247# > Pay Bill > Enter Business Number > 888880 >Enter Account Number (Your Meter Number)> Enter Amount.