How to Easily Pay Your Suddenlink Bill by Phone

RETAIL INSTALLMENT CONTRACT / RETAIL INSTALLMENT SALE AGREEMENT/ RETAIL INSTALLMENT OBLIGATION/ CREDIT SALE CONTRACT SUBJECT TO STATE REGULATION

SELLER (CREDITOR): CSC Holdings, LLC “Suddenlink”. One Court Square, Long Island City, NY 11120. Phone: (800) 735-5379 INSTALLMENT SALE AGREEMENT #: BUYERS NAME: BUYERS CONTACT NUMBER: BUYERS ADDRESS: DESCRIPTION OF EQUIPMENT: TRANSACTION DATE: YOU, meaning the BUYER named above, agree to pay US, the SELLER (Creditor) named above the Total Sale Price of the Device identified above according to the terms of this Suddenlink Retail Installment Contract/ Retail Installment Sale Agreement/ Retail Installment Obligation/ Credit Sale Contract (referred to below as “Agreement”).

Late Charge. No late charges will be assessed under the terms of this Agreement. Late charges will be assessed for late payment of non-installment charges on your bill as specified in the Suddenlink General Terms and Conditions of Service. Prepayment. If you pay off all of your debt early, you will not have to pay a penalty. If you pay more than the monthly payment due, and the payment is not designated for prepayment of amounts owed under this Agreement through a prepayment program offered by Suddenlink, any excess amount you pay will be credited first to your service balance, and then to your account and applied pursuant to Payment Section 5 below. You will still be charged the same amount on your monthly bill cycle date. Service Deposit (if applicable). The annual percentage rate does not take into account any required service deposit. Additional Information. See the Suddenlink General Terms and Conditions of Service for more information about nonpayment, default, any required repayment in full before the scheduled date, and prepayment refunds and penalties. Additional Information. See the Suddenlink General Terms and Conditions of Service for more information about nonpayment, default, any required repayment in full before the scheduled date, and prepayment refunds and penalties.

IMPORTANT TERMS1. AGREEMENT. THIS AGREEMENT REQUIRES THAT YOU AGREE TO AND MAINTAIN SERVICE WITH OSUDDENLINK UNDER THE GENERAL TERMS AND CONDITIONS. ALTHOUGH YOUR SUDDENLINK GENERAL TERMS AND CONDITIONS IS A SEPARATE DOCUMENT, EXCEPT AS PROHIBITED BY APPLICABLE LAW, THE WAIVERS AND LIMITATIONS OF LIABILITY, DISCLAIMER OF WARRANTIES, ARBITRATION PROVISION AND OTHER PROVISIONS OF THE SUDDENLINK GENERAL TERMS AND CONDITIONS ARE INCORPORATED BY THIS REFERENCE IN THIS AGREEMENT, AND SHALL SURVIVE TERMINATION OF YOUR SERVICE. 2. DISPUTES. THIS AGREEMENT IS SUBJECT TO A BINDING ARBITRATION PROVISION THAT AFFECTS YOUR RIGHTS UNDER THIS AGREEMENT WITH RESPECT TO ALL TERMS. THIS PROVISION INCLUDES A WAIVER OF CLASS ACTIONS AND PROVISIONS FOR OPTING OUT OF ARBITRATION. Under the heading “BINDING ARBITRAT WHICH TERMS ARE INCORPORATED BY REFERENCE,” you can find a full copy of the Suddenlink General Terms and Conditions. 3. RESPONSIBLE PARTY. As used herein, YOU or BUYER means an individual or a business entity that is the customer of record. If you are an individual signing on behalf of an entity or another individual, you represent that you are authorized to sign on their behalf and, if it is determined that you are not so authorized, you understand and agree to be personally responsible for and guarantee payment of any sums that become due under this Agreement. 4. CREDIT QUALIFICATION. Suddenlink may check your credit with a credit reporting agency or use your existing credit information on file with Suddenlink affiliates. In the event that Suddenlink finds that you do not meet the credit qualification requirements, they may end this Agreement before you receive the Equipment. 5. PAYMENTS. Payments are due as stated in the payment schedule disclosed above. A bill for each payment will be included as part of the bill that you will receive for service. Payments that you make will be applied in the following order: first to past due balances, taxes and fees, Equipment installments, third party charges, as applicable, then to future balances due under your Service Agreement and then under this Agreement. Your obligation to make payments under this Agreement is not contingent upon Suddenlinks delivery of service. Your first installment payment will be due along with the first bill for service following your Equipment purchase. For any Equipment not available for shipment at the time of order, or payment as applicable, you agree that we may update the estimated payment schedule when your Equipment is shipped, and we will provide the new payment schedule to you in writing by electronic delivery. If you cancel your Suddenlink Service at your service address associated with this Agreement, and you fail to subscribe to at least one other Altice service and request continuation of installment payments under this Agreement, you agree to pay the entire remaining balance owed for your Equipment as soon as your next bill. 6. RISK OF LOSS: INSURANCE. You bear the entire risk of loss, theft or damage to the Equipment from any cause during the term of this Agreement. Even if the Equipment is lost, stolen or damaged, you remain obligated for the total of the payments. We recommend that you obtain property insurance on the Equipment. You may obtain property insurance from others on goods purchased under this Agreement. 7. DEFAULT AND REMEDIES. You are in default under this Agreement if you fail to make any required payment when due; you cancel your Suddenlink Service; we cancel your Suddenlink Service for good cause; you breach any covenant, representation or warranty hereunder, or default in the performance of any other obligation which is not cured within ten (10) days after written notice to you; you fail to subscribe to at least one other Altice service; or we terminate your Service for breach (each a “Default”). To the extent permitted by applicable law, upon a Default we have the right to require you to pay immediately the entire remaining balance in full under this Agreement, and to pay us actual and reasonable costs of collection. 8. ASSIGNMENT. For any reason, we may give or assign this Agreement, any payment, or any other amounts due or to become due under it, without your permission or notice. In such event our assignee will have, to the extent transferred or assigned to it, all our rights, powers, privileges and remedies under the Agreement. You agree you will not assign this Agreement or any interest in it and will not sell or offer to sell or transfer or enter into any lease with respect to the Device covered by this Agreement without our prior written consent. 9. ELECTRONIC ACCESS TO AGREEMENT/OTHER COMMUNICATIONS. By signing below, you acknowledge that you have access to Suddenlinks Website at: www. optimum. net/pages/terms. html, where a copy of this Agreement and related privacy and other communications will be available to you. You also consent to receive account-related communications in an electronic format, such as by email. A copy of this Agreement will be sent to the email address provided at the point of sale. If you need an extra copy of this Agreement, you can ask your salesperson to send you one by email. 10. BUYERS RIGHT TO CANCEL If you do not want the Equipment purchased under this Agreement, and you have not opened the Equipment packaging, you may cancel by contacting Suddenlink by phone, on line, or in person within 14 days of your acceptance. You must return your Equipment pursuant to Suddenlinks Return Policy available at www. Suddenlink. com/returnpolicy to obtain a refund, subject to a restocking fee if applicable. A refund will be treated as a credit toward the amounts you owe us under this Agreement. If you don’t return your equipment within the return period, you will be charged for the full amount that is still owed on it. NOTICE TO BUYER: Do not sign this agreement until you have read it and if it has any blanks that need to be filled in with information that is known at the time you sign it. You are entitled to an exact and completely filled-in copy of the contract you sign. Keep it to protect your legal rights. It is now the law that you can, among other things, pay off the full amount due early at any time. A lot of laws, both federal and state, cover this deal, and they give you rights as a buyer. NOTICE: ANY HOLDER OF THIS CONSUMER CREDIT CONTRACT IS SUBJECT TO ALL CLAIMS AND DEFENSES WHICH THE DEBTOR COULD ASSERT AGAINST THE SELLER OF GOODS OR SERVICES OBTAINED PURSUANT HERETO OR WITH THE PROCEEDS HEREOF. RECOVERY HEREUNDER BY THE DEBTOR SHALL NOT EXCEED AMOUNTS PAID BY THE DEBTOR HEREUNDER. This Agreement is not a lease. I agree that I have read this agreement and received a copy from the seller Suddenlink. This is a credit sale contract, a retail installation contract, an obligation to install something, and a retail installation sale agreement. _____________________________________ BUYERS Signature DateTexas customers only: For questions or complaints about this contract, contact CSC Holdings, LLC (“Suddenlink”) at 1 (877) 794-2724. The Office of Consumer Credit Commissioner (OCCC) is a state agency, and it enforces certain laws that apply to this contract. People can file a complaint or ask a general credit-related question with the OCCC if they can’t get their problem or question answered by calling their creditor. OCCC address: 2601 N. Lamar Blvd. , Austin, Texas 78705. Phone: (800) 538-1579. Fax: (512) 936-7610. Website: occc. texas. gov. E-mail: [email protected]. Version 9_13_2019.

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Paying your monthly bills can sometimes feel like a chore. It is quick and easy to pay your Suddenlink bill over the phone, though. You can pay your Suddenlink bill by phone using their automated system. This guide will show you how to do it step by step.

Overview of Paying By Phone

Suddenlink makes paying your bill as convenient as possible. You can use their automated phone payment system to pay at any time without having to talk to a person. Here are some key things to know:

It’s available 24/7 so you can pay on your schedule
Takes 5-10 minutes to complete the automated payment process
Accepts all major credit/debit cards and checking accounts
Get an instant payment confirmation upon completing the call
Avoid the frustration of long hold times or limited hours

Paying by phone is one of the quickest ways to ensure your Suddenlink bill is paid on time each month. As long as you have your account number and payment info ready it takes less than 10 minutes.

Step-by-Step Guide to Paying Your Suddenlink Bill By Phone

Follow these simple steps to complete your payment

1. Call the Suddenlink automated line at 1-877-694-9474

You can call this toll-free number to get straight to the automated phone payment system. It’s available 24 hours a day, 7 days a week.

2. Enter your 10-digit home phone number

This acts as your account number. When asked, enter the phone number that is linked to your Suddenlink account.

3. Select the “Make a Payment” option from the menu

Press 1 or say “Make a Payment” to be directed to the payment system.

4. Enter your payment amount

You’ll have the option to pay your full balance, make a partial payment, or enter a custom amount.

5. Provide your payment method

You can use a credit card, debit card, or check your checking account. Have your payment card or check ready.

6. Confirm your payment details

The system will recap your payment amount and method. Confirm the details before submitting.

7. Receive payment confirmation

After submitting, you’ll hear a confirmation message and receive a reference number.

And that’s it! The automated phone system makes it quick and convenient to pay your Suddenlink bill. Your account will be instantly credited, so you don’t have to worry about late payments if you pay on the due date.

Helpful Tips for Paying By Phone

To ensure a smooth payment process, keep these tips in mind:

Have your Suddenlink account number handy to enter when prompted. This is usually your home phone number associated with the account.
Enter your payment info carefully and double check for accuracy. The automated system can’t validate entry errors.
Pay a few days before your due date in case of unforeseen issues. This prevents late fees.
Keep your confirmation number in case you need to follow up on your payment.
Setup automatic payments to avoid forgetting and make paying your bill effortless.

Benefits of Using the Automated Phone System

Suddenlink’s automated phone payment system offers convenient benefits:

24/7 availability – You can call anytime to pay your bill. It’s accessible after hours, holidays, and weekends.
Fast payment – It takes 5-10 minutes to complete your payment by following the voice prompts.
Multiple payment methods – Pay with your credit/debit card, checking account, or electronic check.
Instant confirmation – Get a reference number as soon as your payment is submitted.
Saves time – Avoid spending time on long call waits or limited service hours.
Simple process – Easy voice instructions walk you through each payment step.

What If You Prefer Speaking to a Representative?

If you don’t want to use the automated system, you can call Suddenlink and speak to a customer service rep to assist with your payment.

However, there are a few drawbacks to this method:

Only available during business hours which are more limited.
Often longer hold times to speak with a representative.
Suddenlink charges a $10 convenience fee for representative-assisted payments.
Takes longer to complete your payment.

Unless you need personalized account assistance, the automated system is typically faster and more convenient for quick bill payments. But the option to call a live representative exists if you need additional help.

Set Up Automatic Payments for Added Convenience

While the phone system is easy to use, setting up automatic monthly payments can make paying your Suddenlink bill completely hassle-free.

With autopay, the amount due is automatically deducted from your credit card or bank account each month on the due date. This prevents you from forgetting payments and incurring late fees.

You can set up autopay through Suddenlink’s online account management or by calling their customer service number. It takes the work out of paying bills so you can have one less thing to remember each month.

Pay Your Suddenlink Bill Seamlessly by Phone

As one of the largest national cable TV and internet providers, Suddenlink offers a user-friendly automated phone system to take bill payments. With just your account number and payment details on hand, you can pay your bill in minutes without having to talk to a representative.

This convenient and reliable method saves you time and ensures your payment is immediately applied to your account. By following the steps outlined here, you’ll breeze through the automated phone prompts and avoid late fees going forward.

Pay Suddenlink Bill By Phone

What happens if I don’t pay my Suddenlink bill video

How do I pay my Suddenlink bill over the phone?

If you prefer phone support, Suddenlink’s automated phone system makes it simple to pay your bill. To make a bill payment over the phone: Call Suddenlink at 1-877-694-9474. This is their automated account services line. When prompted, enter your 10-digit account phone number.

How do I contact Suddenlink?

By phone—automated phone system: With your check or credit card (MasterCard, Visa, American Express, Discover) ready, call +1-888-822-5151 and follow the prompts. By phone—representative-assisted payment: Call +1-888-822-5151 between 8:00 a. m. and 8:00 p. m. Fair warning: Suddenlink charges $10 for this service.

What payment methods does Suddenlink accept?

Suddenlink accepts Visa, MasterCard, American Express, and Discover cards. Click Review and Submit. This will take you to a confirmation page detailing your payment method, amount, and processing date. Confirm the details look correct and click Submit Payment to finalize the transaction. Once submitted, you’ll see a payment confirmation page.

Is Suddenlink support still available after August 1?

As of August 1, the Suddenlink Support App is no longer available. Instead, you can download the Optimum Support app at optimum. net/supportapp. Am I still able to access my old statements after August 1?.

How much does Suddenlink TV cost?

Suddenlink offers four cable TV packages: Suddenlink TV services costs between $75. 00 per month and $115. 00 per month. Suddenlink basic cable costs $34. 99 per month and will get you around 30 channels. But you’ll get 200+ channels for $75. 00 per month if you go with Suddenlink Core TV.

Will My Auto Pay and paperless billing settings change?

Unless you want to make a change, your Auto Pay and Paperless Billing settings will not change. Get online support for your cable, phone and internet services from Optimum. Pay your bill, connect to WiFi, check your email and voicemail, see what’s on TV and more!.