If you’ve received a letter from Penn Credit regarding an outstanding debt, you may be able to take care of it online through their Account Access Portal Penncreditcom provides a convenient way to view your account balance and make secure payments from home. Read on to learn more about using Penn Credit’s online payment system.
Overview of Penn Credit’s Account Access Portal
Penn Credit is a collection agency that works on behalf of original creditors to recover unpaid debts. If an account you had falls into serious delinquency the original creditor will often turn it over to Penn Credit to collect.
Once Penn Credit is handling the debt collection, they may send letters advising you to pay online at their Account Access Portal located at https://account.penncredit.com/myaccount/. This website allows you to securely access your account details and make payments toward the past due balance.
When you initially visit the Account Access Portal, you’ll need to enter your specific customer ID and zip code from the Penn Credit letter to sign in. This verifies your identity and pulls up your personal account.
Once logged in, you can view your current balance, make one-time or recurring payments, set up payment plans, and more. Penn Credit also provides customer service contacts right on the site if you need help.
Signing In to Access Your Penn Credit Account
To sign into your account on Penncredit.com, have your recent letter handy because you will need two specific pieces of information:
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Customer ID – This is a unique number assigned to your account with Penn Credit, often 7 or 8 digits long.
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Zip Code – The zip code associated with the debt account, which is used as an additional verification measure.
Once you have these handy, go to Penncredit.com and click “Account Access Portal” under the “Account” tab. Here are the steps to sign in:
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Enter your full Customer ID number in the first box.
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In the second box, type the 5-digit zip code exactly as it appears on your Penn Credit notice.
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Check the box to agree to the Terms & Conditions and Privacy Policy.
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Click “Sign In” to access your account.
This will securely log you into your personal Penn Credit account dashboard.
Viewing Your Account Details and Balance
After signing in, you will be able to view details on the account in question. This typically includes:
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The original creditor the debt is owed to.
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The total balance owed.
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Interest charges and fees added by Penn Credit.
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Payment history showing any credits made.
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Minimum payment amounts.
Review all the account details carefully so you know exactly how much you owe and to whom. If anything looks incorrect or you have any questions, contact Penn Credit right away to resolve it.
Payment Options Through Penncredit.com
Once you’ve verified your account balance, Penncredit.com provides several options to pay your debt:
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One-time payment – Pay a specific amount or your full balance immediately by debit/credit card or eCheck.
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Recurring payments – Set up automatic payments to be drafted from your bank account on the same day each month.
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Payment plan – Make consistent payments over time by dividing your balance into more manageable monthly installments.
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Settlement offer – If eligible, you may be able to settle your account for a lump sum that is less than the full balance.
Penn Credit also provides payment receipts and confirmation emails anytime you make a payment. Be sure to save these for your records.
Benefits of Paying Online Through Penncredit.com
Taking care of debt collection accounts online through Penn Credit has many advantages:
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Convenience – Securely pay off debt from home rather than sending checks in the mail.
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Account Access – Track your balance and view payment history in one place by signing into your account anytime.
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Payment Options – Choose between one-time, recurring, and installment plan payments.
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Settlements – Potentially qualify for discounted lump sum settlements.
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Receipts – Get emailed confirmations and receipts to help manage debt payments.
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Avoid Late Fees – Making timely online payments can help avoid additional late fees being charged.
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Resolve Debt – Take steps toward resolving the outstanding account and putting the debt behind you.
Tips for Managing Debt Online at Penncredit.com
Here are some top tips to help you stay on top of paying off your Penn Credit debt online:
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Log into your account regularly to monitor your balance and any charges or credits.
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If possible, pay more than the minimum payment amount each month to pay debt faster.
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Contact Penn Credit right away if you ever need to update your payment method information.
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Stick to recurring payment plans or schedules to avoid missed payments and fees.
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Look into debt settlement offers if they are presented to potentially reduce your overall balance.
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Keep detailed records of all payments, receipts, account statements, and letters from Penn Credit.
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Reach out to Penn Credit with any account or payment questions as soon as they arise.
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If your financial situation changes, request debt management assistance or alternate arrangements.
Having a past due account go into collections can be stressful. But Penncredit.com provides a straightforward way to take control of your debt by making payments safely online. Use the tips above and take advantage of the account access and payment options to resolve your balance.
ACA Code of Ethics
Penn Credit’s employees adhere to the Code of Ethics policy published by ACA International, the premier trade organization for receivables management firms worldwide.
The ACA Collectors Pledge is a voluntary, personal commitment to treat consumers with dignity and respect in every aspect of their work. It is a reflection of ACA member values and the paramount importance to adhere to professional practices. All Penn Credit staff adhere to the pledge and it is posted throughout our contact centers:
I believe every person has worth as an individual. I believe every person should be treated with dignity and respect. I will make it my responsibility to help consumers find ways to pay their just debts. I will be professional and ethical. I will commit to honoring this pledge.
— ACA Collector’s Pledge
Collection Specialists Since 1987
Successful collection programs rely on two core components: an experienced, knowledgeable, and well-trained staff and the use of state-of-the-art technology.
Penn Credit’s services are provided in a compliant and respectful manner, adhering to all industry regulations and the Code of Ethics of ACA International.
Penn Credit has the resources, experience, and know-how to devise a customized receivables management solution that fits both your needs and goals.
Headquarters 2800 Commerce Drive, Harrisburg, PA 17110
Penn Credit: How To Remove Them From Your Credit Report (WITHOUT Paying Your Debt)
FAQ
Who does Penn credit collect for?
What account should I use to pay bills?
How long does it take for Penn credit to process payments?
How do I file a claim with Penn credit?
Include your Penn Credit reference number, amounts disputed, reason for dispute, and any additional documents to support your claim. Penn Credit will contact you with the results of our investigation. Why doesn’t my recent payment reflect on my account balance? Please allow up to 3 business days for the payment to be applied.
What if my Penn credit account has not been adjusted?
If your account has not been adjusted in 3 business days, please send a copy of any documentation of your payment, such as receipt, copy of cancelled check, or credit card statement. Be sure to include your Penn Credit reference number. Penn Credit will contact you with the results of our investigation.
Does Penn credit accept payments with a health savings account / Flex Spending Account?
Penn Credit is not a medical provider and as a result is unable to accept payments using a Health Savings Account / Flex Spending Account. Penn Credit does accept payments with credit cards, debit cards and electronic checks when applicable.
Can Penn credit contact me via email?
If you choose to communicate via email, please include the following statement, I give permission for Penn Credit to contact me via email. If you have received a letter from us please include the account ID located above the mailing address in your correspondence. 4. Has my account been reported to a credit bureau?
How do I dispute my Penn credit account balance?
Please submit your balance dispute in writing to Penn Credit Corporation. Include your Penn Credit reference number, amounts disputed, reason for dispute, and any additional documents to support your claim. Penn Credit will contact you with the results of our investigation. Why doesn’t my recent payment reflect on my account balance?
Does Penn credit accept credit cards?
Penn Credit does accept payments with credit cards, debit cards and electronic checks when applicable. If this does not meet your needs, please contact the medical provider to remit payment using your HSA/FSA card. State law requires that we notify you of certain rights that you may have based on the state of your residence.
