How to Pay Your Ada County Trash Bill Online

Taking out the trash is a dirty job that someone has to do. While you probably don’t enjoy dragging bins to the curb each week, paying the bill for trash collection services can be quick and easy online Ada County Billing Services offers several online payment options to pay your trash bill conveniently from home

Read on to learn the key details for paying your Ada County trash bill online

Overview of Ada County Trash Service

Ada County handles trash collection services for over 95,000 households in Idaho’s most populous county. Trash pick-up is provided by contractors and billed by Ada County on a quarterly basis for residences.

Key facts about Ada County trash service:

  • Weekly curbside trash and recycling pick-up
  • Choice of 95-gallon cart or shared 300-gallon bin
  • Quarterly billing cycles – bills issued in Jan, Apr, Jul, Oct
  • Bills due mid-month following billing
  • $15.60 monthly base rate for individual cart service
  • Shared bins billed equally per household

Now that you know the basics, let’s look at the online payment options for your Ada County trash bill.

Paying Online Through the Customer Portal

The easiest way to pay your Ada County trash bill online is through the Online Customer Portal. This allows you to make secure online payments by credit/debit card.

To make a one-time payment:

  1. Go to the Customer Portal and enter your account number and PIN code.

  2. Select “Make Payment” and enter the payment amount.

  3. Enter your card details and submit.

One-time payments will process immediately with a 2.4% convenience fee added. You’ll receive an emailed receipt.

You can also register for an account on the portal to access bill history, set up recurring payments, and more.

Paying Through Your Bank’s Online Bill Pay

Another option is to pay your Ada County trash bill through your bank’s online bill pay or mobile app.

To do this:

  1. Log into your bank account and access bill pay.

  2. Add Ada County as a new payee using the payment address:

    Ada County Trash Billing
    PO Box 2780
    Boise, ID 83701

  3. Enter the payment amount and submit.

Payments via bank bill pay take 5-7 business days to process. Make sure to schedule payments well before your due date.

Automatic Payments by ACH

For hassle-free payments, you can authorize automatic bank account withdrawals (ACH) directly through Ada County.

To set up:

  1. Download and complete the ACH authorization form.

  2. Mail or drop off the signed form to Ada County Trash Billing.

  3. Payments will withdraw on your due date each billing cycle.

There are no fees for ACH payments. Be sure to notify Ada County of any bank account changes to avoid payment issues.

Payment Methods Accepted

  • Credit/Debit Card – Visa, Mastercard, Discover, AMEX
  • ACH Withdrawal – From checking or savings account
  • Online Bill Pay – Initiated through your bank

Avoid Late Fees with Online Payments

Here are some key reasons to pay your trash bill online:

  • Convenience – Pay anytime from your device
  • Speed – Electronic payments process quickly
  • Security – Payment portal uses encryption
  • Proof of Payment – Get instant emailed receipts
  • Avoid Late Fees – Online payments won’t get lost in the mail
  • Auto-Pay – Set and forget recurring payments
  • Cost Savings – No checks, stamps, envelopes required

Review your quarterly Ada County trash bill and make note of the due date. Be sure to pay online or schedule automatic payments in time to avoid late fees. Going online provides the fastest, easiest way to pay your trash service bill.

Frequently Asked Questions

We’ve covered the key details about online bill pay for Ada County trash service. Here are answers to some common questions:

What are the quarterly bill due dates?

  • January Bill: Due February 14
  • April Bill: Due May 14
  • July Bill: Due August 14
  • October Bill: Due November 14

What if I need to change my online payment method?

You can update your payment information anytime through the Online Customer Portal or by contacting Ada County Billing Services.

Is there a fee for paying online?

Credit/debit card payments incur a 2.4% convenience fee. Bank payments and ACH withdrawals do not have fees.

Can I pay my bill by phone?

Yes, you can call 208-577-4710 during business hours to make a payment over the phone.

What do I do if my online payment won’t go through?

Contact your bank or card issuer if your online payment fails. You can then retry the payment or use another method before your due date.

Paying your quarterly Ada County trash bill online is fast, secure, and convenient. Sign up through your bank or the Customer Portal to easily manage payments.

Ada County Billing Services Bill Pay Online

Residential Set Out Instructions

For safety and efficiency, please:

  • Place Hardin Sanitation provided cart(s) out by 7:00 am
  • Please ensure all trash, recycling, and yard waste is contained in Hardin Sanitation carts
    • In accordance with Ada County Ordinance No. 938, loose and/or bagged waste placed outside Hardin Sanitation containers will NOT be collected.
    • Additional carts are available for a small monthly rental fee. To request additional carts please contact us.
  • Place carts in the street against the curb
  • Place carts at least 3 feet away from other carts, vehicles, mailboxes, or other objects
  • Place carts in area free of overhead trees, wires, etc. (14 feet clearance)
  • Make sure cart handles face your house
  • Place used motor oil in clear jugs and in view of drivers
  • Click here for more information on residential trash ordinance going into effect Oct 1, 2022
Size Height Width Length Color
95 Gallon Cart 42″ 28″ 32″ Blue

Weekly residential garbage collection is performed on Monday through Friday.

  • ALL waste must be contained within garbage container(s) provided by Hardin Sanitation in accordance with Ada County Ordinance No. 938
    • Loose waste, branches, and/or bags outside the cart(s) will not be collected. For more information, please click here.
  • Bag trash to prevent littering
  • Set out carts by 7:00 am with lids closed
  • Please do not block sidewalks
  • All containers must be removed from curbside within 24 hours
  • Food
  • Miscellaneous garbage
  • Normal household waste materials
  • Paper
  • Animal carcasses
  • Asbestos
  • Ashes (hot or cold)
  • Batteries
  • Chemicals
  • Electronics
  • Hazardous waste, liquids, paints, oils
  • Medical waste
  • Tires
  • White goods containing CFC’s (appliances)

Bulky Waste & Appliances

For an additional fee, Hardin Sanitation can pickup large items like furniture and appliances. Please call Hardin Sanitation at 208-642-2629 at least 24 hours in advance of your normal collection day to schedule collection of bulk items.

Residential Height Width Length Colors
95 Gallon Cart 42″ 28″ 32″ Blue Cart with Orange Lid

Hardin Sanitation residential trash and recycling customers in Ada County should set recycling carts out curbside by 7:00 am on their regular collection day.

Effective October 1, 2022, in accordance with newly passed Ada County Ordinance No. 938,All residential waste must be contained within a container provided by Hardin Sanitation.

To preserve the value of the recyclables, please place only approved items in the recycling cart that are empty, clean and dry.

  • All Hardin customers receive a 95 gallon cart for recycling.
  • Pickup occurs every other week on your trash collection day.
  • Place recycling carts out by 7:00 am on your collection day.
  • Additional 95 gallon carts are available for an extra monthly fee.
  • All approved recycling items can be mixed in the cart (unbagged).
  • No plastic bags
  • No glass, Styrofoam, or yard waste
  • Flatten or cut down boxes to fit in cart.
  • Lids must close.

Paper & Cardboard

  • Cardboard boxes (broken down to fit in container)
  • Computer and fax paper
  • Construction paper
  • Envelopes (cellophane window ok)
  • Frozen food and cereal boxes (no liners)
  • Junk mail
  • Magazines and catalogs
  • Newspapers
  • Office waste paper (any color)
  • Paper bags
  • Phone books

Plastic Bottles and Jugs

  • Bottles & Jugs must be marked with #1 or #2 recycle symbol
  • No lightweight water bottles
  • No plastic bags or other soft plastics

Cans

  • Aerosol cans (must be empty; labels ok)
  • Aluminum cans
  • Steel cans
  • Tin cans

Please do not place any of the following items in your recycling cart:

  • Chip and candy wrappers
  • Food contaminated paper (pizza boxes, plates, coffee cups)
  • Food waste
  • Glass
  • Hazardous waste containers
  • Light weight water bottles
  • Milk and juice paper cartons
  • Plastic bags
  • Soft or flimsy plastics
  • Styrofoam / packaging
  • Tissues, napkins, paper towels
  • Yard waste
  • Wax coated cardboard

…batteries should NEVER be put in the recycling bin or EnergyBag orange bag? Only alkaline batteries can go in your trash cart. All other batteries should go through the Ada County Household Hazardous Waste Program.

All yard waste must fit inside Hardin Sanitation provided cart(s). Should you wish to create tied bundles, you’re welcome to do so, but it is no longer mandatory as tree/brush trimmings will be contained in your cart(s). Bagged soft organic garden material, grass clippings and leaves can also be placed in your trash cart, but please do not put sod, dirt or rocks in any container.

During the first 4 weeks of November, please set out leaves in customer supplied Kraft paper bags on your normal trash collection day.

Please no leaves in plastic bags or customer-owned cans. Only leaves in Kraft paper bags will be collected as part of this annual November recycling program.

Natural Christmas trees without lights, ornaments, tinsel, stands and flocking may be set out for collection from Jan 2nd to Jan. 17th at no charge to the customer. Cut trees and branches into 4 foot pieces and place curbside by 7:00 am on your collection day.

Residential customers who qualify under the American with Disabilities Act may receive free carry-out service. This service is also available to other for an extra monthly charge. To order carry-out service, call Ada County Billing at 208-577-4710.

How to Setup an Online Billing Account

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