How to Pay Your Alabama Gas Company Bill Online, by Phone, or In Person

Paying your gas bill on time each month is important to avoid late fees and service interruptions. In Alabama, most residential and business natural gas customers receive service from either Spire Energy or North Alabama Gas District. These two gas providers offer multiple payment options to fit your needs. This guide will explain the various ways you can pay your Alabama gas company bill online, by phone, or in person.

Spire Energy Bill Payment Options

Spire Energy, previously known as Alabama Gas Company provides natural gas service to over 1 million residential commercial and industrial customers across Alabama and Mississippi.

Spire offers the following ways to pay your gas bill:

• Online – The fastest and most convenient way to pay is through Spire’s online account portal You can pay by credit/debit card or electronic check with no transaction fee.

• Phone – Call Spire’s toll-free automated payment line at 1-866-532-3630 to pay by credit/debit card or electronic check. A $2.75 transaction fee applies per payment.

• Mail—Take the payment stub off of your paper bill and send it with a check or money order to the address on the stub. Allow 5-7 days for mail delivery.

• In Person – Bring your bill to an authorized payment center or Spire customer office during business hours. Payments can be made by cash, check, money order or credit/debit card.

• Night Drop Box – Many Spire customer offices have a night drop box available 24/7. Enclose your payment stub and check or money order.

• Auto Pay – Enroll in Auto Pay through your online account to have payments automatically drafted from your bank account each month.

• Mobile App – Download the Spire app for Apple or Android to pay your bill via your mobile device.

North Alabama Gas District Payment Options

North Alabama Gas District provides natural gas to over 31,000 customers in Colbert, Franklin, Lauderdale, Lawrence, Limestone, Madison, and Morgan counties.

NAGD offers these bill payment methods:

• Online: Use NAGD’s online payment portal to pay with a credit or debit card or an e-check. A $2. 75 transaction fee applies.

• Phone – Call 1-833-336-0999 to pay by credit/debit card or e-check. Transactions fees apply.

• Mail – Mail your payment stub and check or money order to the address printed on your paper bill.

• Office – Visit a NAGD customer office during business hours to pay by cash, check, money order or card.

• Night Drop – Place your payment in the drop box outside NAGD offices anytime.

• Bank Draft – Sign up for monthly auto-draft payments from your bank account.

• Mobile App—To pay by card, download the NAGD app on your iOS or Android phone.

Payment Options Without Transaction Fees

The most cost-effective ways to pay your Alabama gas bill without having to pay extra fees are:

• Mail a check or money order

• Pay in person by cash or check

• Enroll in auto-draft payments from your bank account

• Drop off a payment after hours

Paying by credit/debit card or electronic check usually involves a convenience fee of around $2.75 per transaction. To avoid fees, opt for a free payment method.

When Paying Your Gas Bill Online:

• Have your account number ready to login or register for an online account

• Make sure the payment processes from the correct bank account

• Double check that the payment amount matches your current bill

• Print or save confirmation as your receipt

If Paying by Phone:

• Call during business hours for faster service

• Speak clearly and have your account information ready

• Record the confirmation number as proof of payment

• Double check with a representative that the payment processed

When Paying In Person:

• Bring your paper bill or know your account number

• Have your payment ready and count out cash carefully

• Get a receipt from the customer service agent

• Be prepared to show ID if required

• Wear a mask for everyone’s safety during COVID-19

Set Reminders to Avoid Late Payments

To prevent forgetting to pay your gas bill on time, set reminders on your calendar, phone, or email. Most gas companies charge late fees if payment is received after the due date. Setting payment reminders can help you maintain good standing on your account and continue uninterrupted gas service.

Paying your gas bill might seem like a mundane task, but it’s important to pay on time and through a method that works for your needs. Spire Energy and North Alabama Gas District offer flexible options to pay your gas bill online, by phone, or at an office location. Following this guide can help Alabama gas customers make stress-free payments each month.