Paying your water sewer, and other utility bills can feel like a chore. However Amador Water Agency offers several convenient bill pay options to make the process fast and easy. As a customer of Amador Water Agency, you have multiple ways to view your bill and make a payment whenever it fits your schedule.
Overview of Amador Water Agency
Amador Water Agency (AWA) is the main provider of water and wastewater treatment services in Amador County, California. AWA was established in 1959 and now serves over 19,000 residents in the county.
AWA utilizes advanced water treatment technology to deliver safe, reliable water to homes and businesses. They operate two surface water treatment plants, 21 groundwater wells, 14 water storage tanks, around 500 miles of water lines, and more.
For wastewater treatment, AWA manages over 200 miles of sewer lines and 14 lift stations. They operate wastewater treatment facilities in six communities across Amador County.
Ways to Pay Your Amador Water Agency Bill
Paying your utility bill with AWA is simple, thanks to various bill pay options:
Pay Online
The easiest way to pay is through AWA’s online bill pay system at https://amadorwater.merchanttransact.com/. With online bill pay, you can:
- View your current bill and payment history
- Make a one-time payment or set up recurring payments
- Pay using a credit/debit card or checking account
- Go paperless by enrolling in e-billing
Pay by Phone
Call AWA at 209-223-3018 (option 2) to pay your bill over the phone. It only takes a few minutes to make a payment with your credit/debit card or checking account.
Pay by Mail
If you prefer, mail your payment to AWA’s billing address:
Amador Water Agency
PO Box 348
Sutter Creek, CA 95685
Be sure to include your payment stub from your paper bill, Allow 5-7 days for mail delivery time
Pay in Person
You can pay with cash check, or money order in person at AWA’s office
12800 Ridge Road
Sutter Creek, CA 95685
Office hours are Monday-Friday from 8:30am-4:30pm, excluding holidays. For same day service, please come before 4:00 pm.
Pay at Other Local Offices
For added convenience, AWA has partnered with two local businesses to accept bill payments:
-
Ione Branch Library – 250 E Main St, Ione, CA 95640
-
Jackson Branch Library – 11011 Highway 88, Jackson, CA 95642
Both locations accept cash or checks. This gives you another option if paying online or by mail is not feasible.
Auto Bill Pay
For hassle-free payments, enroll in Auto Bill Pay through AWA’s online bill system. This automatically deducts the amount due from your bank account each month.
Auto Bill Pay ensures your payment is always on time, preventing late fees. It’s one less bill to remember for busy households.
Benefits of Paying Online
AWA’s online bill pay system at https://amadorwater.merchanttransact.com/ offers the most features and flexibility. Benefits of paying your bill online include:
-
Access information anytime – View and pay your bill from your desktop, tablet, or mobile device 24/7.
-
Nothing to mail – Go paperless and reduce clutter in your home. Get email notifications when your bill is ready.
-
Payment reminders – Optional email reminders help prevent late payments and fees.
-
Payment history – Your billing and payment history is stored securely online for easy reference.
-
Multiple payment methods – Use the option that works best for you – credit/debit card, bank account, Auto Bill Pay, etc.
-
Account management – Update your contact information, enroll in e-billing, and manage paperless settings.
Avoid Late Fees and Service Disruption
It’s important to pay your AWA utility bill on time every month. Late payments can lead to penalties like:
- Late fee of $7 if payment is received after the due date
- Discontinuation of service if the bill is more than 60 days overdue
- fee to restore service once discontinued for nonpayment
Paying online and setting up automatic payments helps prevent late payments and added fees. Keeping your account in good standing ensures uninterrupted access to essential water and sewer utilities.
Contact Amador Water Agency With Questions
If you need assistance with your utility bill payment, Amador Water Agency’s customer service team is here to help:
Phone: 209-223-3018
Email: [email protected]
Office Hours: Monday-Friday, 8:30am-4:30pm (except holidays)
The knowledgeable customer service staff can answer bill-related questions, help with online account setup, take a payment, and more. Reach out for personalized support regarding your AWA account and bill pay preferences.
Streamline Bill Payment With AWA
As an Amador Water Agency customer, be sure to take advantage of the wide range of bill pay options. Online bill payment provides the best features and flexibility to view and manage your account anytime. Automate payments through Auto Bill Pay to ensure on-time payments that prevent late fees or service interruptions. With multiple convenient ways to pay your bill, AWA makes it simple to keep your utility payments on track.
Amador Water Agency – 4 Upcountry Water & the Gravity Supply Line 5-22-13
How do I contact Amador water agency?
For emergencies after normal business hours, call the Agency’s number 209-223-3018. The answering service will arrange for service 24 hours a day, 7 days a week. The Customer Service team at Amador Water Agency can help you with questions about your water and wastewater service, your bill, how to make a payment, or the quality of the water.
How do I pay my Amador water bill?
You can pay them directly on this website. Or pay on doxo with credit card, debit card, Apple Pay or bank account. How do I get in touch with the Amador Water Agency (CA) about my bill? Call 209-223-3018 to talk to someone about your bill.
Who is the Amador water agency?
Join us on Facebook! The Amador Water Agency provides drinking water to about 10,000 people in Amador County. The Agency sells water to people and businesses in unincorporated areas as well as to the cities of Ione, Jackson, Plymouth, Sutter Creek, Amador City, and a number of special districts.
