At Ambit Energy, we think it should be easy to pay your bill. That’s why we give you so many options to contact ambit energy. And we let you pay from wherever you are, and from any device.
It’s important to pay your energy bill on time to avoid service interruptions and late fees. There are several easy and convenient ways for Ambit Energy customers to pay their bills. One of the quickest ways to pay is by phone. If you want to pay your Ambit Energy bill over the phone, read this.
Overview of Ambit Energy
Ambit Energy is a retail energy provider in some U.S. states that serves both residential and business customers. S. In deregulated energy markets, the company offers electricity and natural gas plans at prices that are competitive.
Ambit Energy serves over 1 million customers in California Connecticut Delaware, Illinois, Indiana, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Texas and Virginia.
Ways to Pay Your Ambit Energy Bill
Ambit Energy offers several payment options to suit your needs:
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Online – Pay via the MyAmbit portal using debit/credit card or e-check
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Phone – Call the Ambit Energy toll-free number to pay by phone.
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Mail – Send a check or money order by mail.
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In person – Pay with cash at one of Ambit’s authorized payment locations.
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Auto pay – Set up recurring automatic payments from your bank account.
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Quick Pay – Make a one-time debit/credit card payment without logging in.
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Ambit Energy app – Pay via the app using debit/credit card or e-check.
Paying by phone is one of the most convenient options for making a one-time bill payment without logging into your account.
Paying Your Ambit Energy Bill by Phone
To pay your Ambit Energy bill by phone, simply call (877) 282-6248. This toll-free number will connect you directly with an Ambit Energy customer service representative.
Live people can take your payment over the phone Monday through Sunday from 7:00 a.m. to 11:00 p.m. m. to 10:00 p. m. CT.
Make sure you have your Ambit Energy account number ready when you call. The person taking your payment will need this account number to look up your account and process the payment.
After providing your account number, the representative will ask for your payment information. Have your debit or credit card ready. They will walk you through the quick payment process.
Once the payment is processed, you will receive a confirmation number. Be sure to document this number and hold onto the receipt for your records. The payment will be immediately credited to your account.
Tips for Paying Your Bill by Phone
Here are some tips to make paying your Ambit Energy bill by phone quick and easy:
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Call during non-peak hours like early morning or late evening to avoid long hold times.
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Have your account number and payment method ready before calling.
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Note the confirmation number at the end of the call.
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Contact Ambit if your payment is not reflected in your account within 48 hours.
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Set a reminder to pay your bill early each month to avoid late fees.
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Update your payment method if your card expires or is lost/stolen.
Information Needed to Pay by Phone
When you call to pay your energy bill, make sure you have the following handy:
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Ambit Energy account number – Usually found on your monthly bill. This links the payment to your account.
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Name on the account – Rep will verify the account holder name.
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Service address – Rep can look up by address if you don’t have account number.
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Payment method – Debit/credit card number and security code.
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Amount due – Your current account balance.
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Special instructions – If paying partial balance or using different billing address.
Having this information ready speeds up the payment process so you can pay your bill quickly.
Benefits of Paying Your Bill by Phone
Paying your Ambit Energy bill by phone offers several advantages:
Convenience
You can make a payment 24/7 without logging into your account. The automated system is available nights and weekends.
Payment Confirmation
You receive a confirmation number and payment receipt immediately.
Avoid Late Fees
Calling allows you to pay last minute to avoid late payment fees.
Personal Assistance
Speaking to a representative ensures your payment processes correctly.
No Online Access Needed
You can pay easily even if you don’t have internet access or a MyAmbit account.
For a fast, simple bill payment option, calling Ambit Energy at (877) 282-6248 is an excellent choice. Just have your account and payment info handy when you call.
Other Ways to Pay Your Ambit Energy Bill
In addition to paying by phone, Ambit Energy offers several other payment channels:
Pay Online
Log into your MyAmbit account online or use the Quick Pay portal to pay by debit/credit or e-check.
Ambit Energy App
Download the app and pay directly through your mobile device.
Authorized Payment Locations
Pay with cash in person at retail outlets like MoneyGram, Western Union, ACE Cash Express, and Fidelity Express.
By Mail
Send a check or money order to the payment processing address for your state. Allow 5-7 days for delivery.
Auto Pay
Set up recurring payments from your bank account so your bill gets paid automatically each month.
In Person
Visit an Ambit Energy local office during business hours to pay your bill in person.
Explore which option best fits your needs each month. The phone payment method provides a quick, easy way to pay on the go.
Contact Ambit Energy Customer Service
If you have any questions or issues related to your Ambit Energy account or paying your bill, contact customer service for assistance:
Phone: (877) 282-6248
Hours: Monday – Sunday, 7:00 a.m. to 10:00 p.m. CT
Email: [email protected]
Chat: Live chat available online
App: Message customer service in the Ambit Energy app
Website: www.ambitenergy.com
Mail: Ambit Energy Customer Service Department, P.O. Box 864589, Plano, TX 75086
The friendly, knowledgeable Ambit Energy customer service team is available to help with any bill payment or account issues you may have.
Frequently Asked Questions About Paying by Phone
Is there a fee to pay my bill by phone?
No, Ambit Energy does not charge a fee for paying your energy bill by phone. It is a free payment option.
Can I pay by phone if I don’t have my account number?
Yes, the representative can look up your account by name and address if you do not have your account number accessible. However, having your account number handy speeds up the process.
What are the payment method options for paying by phone?
You can pay by debit or credit card. Ambit Energy accepts Visa, Mastercard, American Express and Discover cards.
What if I want to only make a partial payment?
No problem. When paying by phone, just tell the representative you want to make a partial payment and specify the amount you would like to pay.
Can I set up autopay by calling?
Unfortunately autopay enrollment must be completed online, not over the phone. But the Ambit agent can guide you through how to sign up for autopay on the website or app.
What do I do if I’m having trouble making a payment by phone?
If you encounter any issues making a payment by phone, ask to speak to a supervisor for assistance. They can determine the problem and help resolve it quickly.
Paying your Ambit Energy bill doesn’t have to be complicated or time consuming. Simply grab your account number and card, dial (877) 282-6248 and make a quick payment by phone.
Over the Phone
You can also pay using our 24/7 automated phone system by calling (877) 282-6248, or by speaking to a customer service or Customer Care agent between 8:00 a. m. and 6:00 pm CT Monday ̶ Friday or 10:00 a. m. and 5:00 p. m. CT Saturdays.
Online with MyAmbit Account
Pay your bill and so much more. View details of your previous bills, manage your paperless billing, update your profile and more. Plus it works on all mobile devices, e-readers, tablets, computers and web-enabled TVs.
Never miss a payment with Ambit’s Automatic Payment program. Sign up with your credit card or bank account and your bill will be paid automatically every month. No worries, no late fees.
