Paying Your Water Bill Online at American Water

Having convenient and flexible options to pay your water bill is always appreciated. American Water makes it easy for customers to pay online, by phone, by mail or in person.

In this comprehensive guide, we’ll walk through the various ways to pay your American Water bill to avoid late fees and keep your service running smoothly.

About American Water

First, some background. American Water is the largest publicly traded water and wastewater utility company in the United States. They serve over 14 million people in 46 states and Ontario, Canada.

The company provides drinking water, wastewater treatment and other related services to residential, commercial, industrial and fire protection customers. They operate rate-regulated utilities in 16 states.

Now let’s explore the payment choices American Water offers its customers nationwide.

Paying Online

Paying online is one of the most popular options for American Water customers. Below are some of the online bill payment methods

• MyWater Online Account – Register for an online account to view and pay your bill.

• AutoPay – Set up recurring automatic payments from your bank account.

• PayPal – Securely process payments from your PayPal account.

• Credit/Debit Card – Pay by Visa, Mastercard, American Express or Discover online

• Electronic Check – Use an e-check to pay directly from your bank account.

Online payments post instantly to avoid late payment fees, Customers have called paying online at American Water “quick” and “easy”

Paying by Phone

In addition to online, American Water offers a few different bill payment by phone options:

• IVR Payments – Call 1-866-430-0820 to use the automated phone payment system.

• Agent Assistance – Speak to a customer service agent to process your payment.

• Reminder Service – Enroll to receive automated reminders of your bill due date.

To pay by phone, customers simply need their 10-digit account number and zip code. The payment will immediately process through the secure phone system.

Paying by Mail

Paying by physical check through the mail is still an option with American Water. To pay by mail:

• Make your check or money order payable to American Water.

• Write your 12-digit account number on the check memo line.

• Include your payment stub if available or write your account number on the envelope.

• Allow 7-10 days for mail payment processing to avoid late fees.

• Send to the payment center address printed on your bill.

While slower than online payments, mail payments work for customers who prefer them.

Paying in Person

For customers who want to pay their bill in person, American Water offers these options:

• Authorized payment locations – Over 2,000 independent bill pay stores accept cash, check or money order for American Water bills.

• District offices – Some local offices can take in-person payments by cash, check or money order.

• Payment kiosks – Self-serve kiosks located in select grocery stores and pharmacies accept cash, card and check payments.

In-person payments allow customers to get same day payment confirmation. Store clerks can also assist with navigating the payment process if needed.

Recurring Payment Options

In addition to one-time payments, American Water offers convenient recurring payment plans:

• AutoPay – Ongoing automatic bank account or card deductions.

• Fixed Payment Plan – Same debit or credit card payment each month based on average usage.

• Budget Billing – Fixed monthly bill amount based on 12 months of usage.

These automated options provide predictability, savings and ensure you never miss a payment. Customers have control to update or cancel recurring plans at any time through their online account.

Payment Assistance Programs

For customers in need, American Water partners with Salvation Army to provide bill payment assistance. They also offer flexible payment plans and arrangements based on individual circumstances.

Customers can call customer service or check their state program eligibility online if struggling to pay their bill.

Benefits of Paying Online

While American Water allows payment flexibility, online bill payment provides additional advantages:

• Instant processing to avoid late fees
• Payment tracking at your fingertips
• Paperless billing
• Account management
• Mobile app for on-the-go payments

Online payments through American Water’s MyWater portal take just minutes for optimal convenience.

Signing Up for Online Account Access

Ready to simplify paying your water bill? Registering for online account access at American Water is quick and easy.

Visit www.amwater.com and click “My Account” then “Register” to get started. Provide your account number, email, name and address to create your MyWater profile.

Once registered, you can easily view your balance, make payments, set up AutoPay, go paperless and more at any time through the MyWater portal or mobile app.

Stop wasting stamps and avoid late fees by paying your American Water bill online in just minutes. Consolidate account management and payments for optimal convenience. Discover why millions trust American Water for quick, easy online bill payment. Sign up for a MyWater account today!