Successfully managing a small business doesn’t just involve protecting assets with the appropriate commercial insurance coverage, it also relies on the ability to maximize cash flow when managing expenses. That’s why AmTrust offers its insureds a variety of options and plans for payment.
Our payment methods when purchasing commercial liability, workers’ compensation insurance and other business owners’ policies are flexible, simple and convenient, removing the hassle. Keep reading for descriptions and sign-up instructions on the option that can work best for you.
Why worry about writing a check every month? Our direct debit payment option automatically withdraws from the designated bank account.
Log into AmTrust Online at www.amtrustfinancial.com and click “Insured Registration.” Once registered, navigate to the menu item to sign up for Direct Debit. Complete the needed information and payments will begin being automatically deducted each month.
Available 24/7 at www.amtrustnorthamerica.com, minimum payments or the full balance can be taken care of with a credit card or electronic check.
All information needed to register can be found on your invoice. To access the payment area, log in to AmTrust Online, then click on Insured Registration in the upper right hand corner of the homepage.
Paying your insurance premiums on time is important to keep your policy active. AmTrust North America offers several convenient payment options to quickly pay your bill.
In this guide, we’ll outline the various ways you can pay your AmTrust North America insurance premium and key tips to ensure on-time payment.
Ways to Pay Your AmTrust North America Insurance Bill
AmTrust North America provides various payment channels to suit your needs:
Pay Online
The quickest way to pay your AmTrust North America insurance bill is online through your account portal.
- Login at ao.amtrustgroup.com
- Select “Make a Payment” and choose payment method
- Pay by credit/debit card, checking account or digital wallet
- Payments post instantly
AutoPay
Sign up for recurring automatic payments from your bank account through AutoPay
- Login and enroll through your online account
- Payments deduct each month on your bill’s due date
- Avoid late fees and keep policy active
Pay by Phone
Call 877-528-7878 and speak to an agent or use the automated system.
- Pay with credit/debit card or checking account
- $5 processing fee applies to card payments
- Payments post same day
Mail a Payment
Send a check or money order to
AmTrust North AmericaPO Box 6939Cleveland, OH 44101
- Include your policy number on the check
- Allow 7-10 days to process
- Free payment option
In Person
Visit one of AmTrust’s local offices with your bill or policy number.
- Pay with cash, check, or money order
- Fees and payment methods vary
- Posts same day
Payment Plan Options
AmTrust North America offers flexible payment plans:
- Monthly installments
- Quarterly installments
- Half down payment options
- Pay in full
Discuss options with your agent or account manager.
Tips for Paying Your AmTrust North America Bill
Follow these tips for easy, on-time AmTrust North America insurance payments:
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Set payment reminders around your bill’s due date
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Pay a few days early to avoid late fees
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Know your exact balance – don’t over/underpay
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Save confirmation numbers as proof of payment
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Automate payments with AutoPay for convenience
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Avoid mail delays by paying online/phone/in person
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Contact AmTrust if you need to discuss alternate plans
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Update payment info if your card expires or account changes
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Pay extra if required to keep policy active
Frequently Asked Questions
Below are answers to common questions about paying AmTrust North America bills:
What are my payment options?
You can pay online, by phone, mail, auto-pay, or in person. Each has different processing times.
Is there a fee to pay by phone/online?
A $5 processing fee applies to card payments by phone. Online payments are free.
When is my bill due?
Check your policy documents for your exact bill due date. It’s also shown on your billing statements.
What happens if I miss a payment?
Your policy may be cancelled if a payment is late. Contact AmTrust immediately if you expect to miss a due date.
Can I change my payment plan?
Yes, discuss alternate installment plans with your agent or account manager at any time.
What is the late fee amount?
Late fees vary by state and policy. Review your policy documents to confirm the specific late fee amount.
How do I update my payment information?
Login online or call AmTrust to update your payment method if your card expires or bank account changes.
Can I pay for multiple policies together?
Yes, you can pay for multiple policies in one transaction through your online account portal.
What if my payment doesn’t process?
First verify you entered the payment info correctly. If valid, contact AmTrust to troubleshoot the issue.
Paying your AmTrust North America insurance bill on time is simple through the various payment channels offered. Sign up for automated payments or pay online to avoid hassles. Just be sure to pay at least a few days before your bill’s due date and save confirmation numbers. Follow these tips for a smooth payment process.
Pay-As-You-Owe® (PAYO®)Our PAYO® solution makes workers’ compensation insurance premium payments as seamless as possible. PAYO® works with approved payroll companies to calculate premium payment on what is owed each pay period based on the monthly reports issued to AmTrust.
- Improved cash flow because premium is paid with actual payroll
- Reduced potential of additional or return premium at audit
- Simplified process because your payroll company handles payment and calculation
Confirm that your payroll company has adequate information on their workers’ compensation report, AmTrust requests a copy of the report and information on how the company will submit the insured’s premium payment. To find out if a payroll company is approved or to submit a company for approval, please contact your AmTrust sales representative.
You can also pay by check, phone or providing a monthly self-report. For additional information on these options visit, Payment Options.
Not a member of our team? AmTrust appointed agents have access to all of our online resources, plus 24/7 support. Contact us to learn more.