How to Pay Your Aquarion Water Bill Online – A Quick Guide

Paying your water bill is a necessary evil, but driving to the Aquarion office or mailing in a check can be a real hassle. Luckily, Aquarion makes paying your bill quick and easy through their online payment system and mobile app. In this article, we’ll walk through the different ways you can pay your Aquarion water bill online or through the app and highlight some of the benefits.

Ways to Pay Your Aquarion Water Bill Online

Aquarion offers three convenient options for paying your water bill electronically

1. Aquarion Customer Portal

The Aquarion Customer Portal allows you to view and pay bills, see payment history, set up auto-pay, and more. To enroll:

• Go to www.aquarionwater.com and click “Log In”
• Select “Customer Portal” and enter your account number and ZIP code
• Follow the steps to set up your online profile

Once enrolled, you can pay your bill through the portal by e-check (free) or credit card (fee applies).

2. Aquarion Mobile App

Download the Aquarion app for Apple iOS or Android to manage your account on the go Features include

• Pay bills directly through the app
• View usage and payment history
• Set up notifications for due dates and high usage
• Simple account management

3. One-Time ePay

Don’t want to enroll in the portal? Make one-time ePayments by:

• Visiting www.aquarionwater.com/billpay
• Calling 866-446-2516 (available 24/7)

You’ll need your account number and ZIP code. A $1.95 fee applies to credit/debit payments.

Benefits of Paying Your Aquarion Bill Online

Paying your water bill through the Aquarion online portal or mobile app has many advantages:

It’s Fast & Convenient – Pay instantly any time of day without leaving home.

Auto-Pay – Set up recurring payments from your bank account on your bill’s due date.

Payment Reminders – Get email alerts when your bill is ready and due.

Paperless Billing – Go green while saving money on stamps.

Account Management – Monitor usage, change account details, and more.

Payment Tracking – View payment history in one convenient place.

Earn Rewards – Get cash back and rewards points on credit card payments.

As you can see, paying your Aquarion water bill electronically is easy and comes with many benefits over mailing payments. Keep reading for tips to avoid issues plus answers to frequently asked questions.

Tips for Paying Your Aquarion Bill Online

Follow these tips for a smooth payment process:

• Double check account numbers, amounts, etc. before submitting to avoid errors.

• Save your payment info to avoid re-entering it each time.

• Allow 2-3 business days for ePayments to process and post to your account.

• Set up text/email alerts to get notifications if a payment fails or doesn’t go through.

• If your payment info changes (e.g. new credit card), update your online profile.

• Contact Aquarion immediately if you notice any discrepancies or issues.

Frequently Asked Questions

Here are answers to common questions about paying Aquarion water bills online:

What payment methods can I use?

You can pay by e-check through your bank account or with a credit/debit card. Visa, MasterCard, Discover, and American Express accepted.

Is there a fee for online payments?

ePayments by e-check are free. Credit/debit card payments incur a $1.95 fee (except in CT and for residential accounts).

When will my online payment be applied to my account?

Payments are typically applied within 2 business days. Allow extra time for weekends/holidays.

Can I set up recurring automatic payments?

Yes, through the customer portal you can enable auto-pay from your bank account on your bill’s due date.

What do I do if there’s an error with my online payment?

Contact Aquarion customer support right away to stop/correct the payment before processing.

Is my payment information secure?

Aquarion uses industry-standard encryption to keep your account information safe and secure.

Can I still receive a paper bill?

Yes, you can continue getting a paper bill while paying online. Or go paperless to save trees!

Who do I contact if I need help?

You can call Aquarion customer support or visit the “Contact Us” page on their website.

As you can see, paying your Aquarion water bill online is super fast, easy, and secure. So skip the checks and stamps – log in and pay in minutes instead! Just follow the simple steps outlined above to enroll in online billing and start paying from your smartphone, tablet or computer.