Having reliable water service provided by Arlington Water Utilities requires customers to pay their utility bill regularly each month. Thankfully, Arlington offers a convenient pay-by-phone option for fast and easy bill payment 24/7.
In this article, we’ll look at how to pay your Arlington water bill over the phone. We’ll cover key steps in the phone payment process, fees involved, and tips for a smooth experience. Read on to learn how to keep your water flowing by paying your bill with a quick phone call.
Call the Arlington Water Billing Line
The first step to pay your Arlington water bill via phone is calling the Arlington Water Utilities billing department at 817-275-5931 This dedicated line handles all incoming calls for customer billing and payments
The billing line is open Monday through Friday from 8am to 5pm, excluding holidays. So it’s best to call during these hours for immediate assistance. Don’t wait until after hours on your due date or you risk late fees.
Provide Your Arlington Account Details
When connected with an Arlington Water representative, let them know you are calling to make a payment on your water bill account. You will need to provide your 10-digit Arlington Water account number, the name on the account, and your service address.
Having this info handy speeds up the process. Your account number can be found printed on your monthly paper bill statement for reference.
Confirm Your Balance
Before processing your payment, the billing agent will verify your outstanding balance. This ensures you pay the precise amount currently due and avoid any issues with underpayment.
Be sure to check your most recent bill for the official balance plus note any new charges or credits applied since it was issued. Paying the correct amount is crucial.
Select Your Payment Method
Once the balance is confirmed, you can choose how to pay your Arlington water bill over the phone. Payment options include debit/credit card or electronic check from your checking account.
Debit/credit cards involve a small convenience fee of $2.35 per transaction. E-checks deducted directly from a checking account do not incur a fee. Have your payment info ready to complete the process.
Get a Payment Confirmation
After taking your payment info and processing the transaction, the Arlington Water rep will provide a payment confirmation number for your records along with the payment date and amount.
Be sure to document this confirmation for tracking purposes. The rep can also provide a payment receipt if requested for additional documentation. With confirmation, your bill is now paid via phone.
Register for an Online Account
While paying by phone is easy for one-time payments, setting up a free online account with Arlington Water allows even more convenience through options like recurring payments and paperless billing.
With an online account, you can view bill history, make one-time payments, set up auto-pay, monitor water usage, and receive email reminders about an upcoming due date. This can help avoid forgotten payments.
Avoid Late Fees
Paying your Arlington water bill by the due date is essential to avoid a 10% late payment penalty fee. Fees apply if payment is not received by the due date printed on your bill.
Repeated late payments will add up over time. If a bill goes unpaid long enough, Arlington eventually issues a shutoff notice and charges a $30 disconnection/reconnection fee along with overdue amounts. Pay on time via phone or online to prevent fees.
Call With Any Payment Issues
Don’t hesitate to call Arlington Water at 817-275-5931 if you have any issues making a payment by phone or questions about your water bill charges. The billing department can explain charges, adjust due dates if needed, and take payments.
Notify them immediately if your payment will be late for any reason to potentially waive late fees. Communication is key to maintaining service.
Paying your Arlington water bill doesn’t have to be a hassle. A quick and convenient phone call to 817-275-5931 allows you to check your balance and pay in minutes any time of day. Just have your account number, address, and payment method ready for a fast experience.
Customers with remote read meters can sign up for high water usage notifications on their profile tab.
Creating a User Name gives you access to your account details and some great tools including:
- – View Remote Read Meter consumption data
- – View and Pay your bills online
- – Review your transaction and payment history
- – Analyze and download water and sewer usage
- – Add multiple accounts to your web profile
- – High usage alerts and continuous usage notifications
Before you get started, please have your most recent bill handy to complete the registration form.
How To Pay Your #PalmBeachCounty Water Utility Bill Online
FAQ
Where can I pay my Arlington, TX water bill?
Pay by mail. Send a check or money order to Arlington Water Utilities, PO Box 90020, Arlington, TX 76004-3020, along with a copy of your bill. Arlington Water electronic customer service kiosks at 101 W. Abram Street or 1100 SW Green Oaks Boulevard take payments 24 hours a day, seven days a week.
What is the phone number for Arlington Utilities?
In the City of Arlington, you can open a new account for water, sewer, trash pickup, and storm drainage service by calling Customer Care at 817-275-5931 or going to one of our locations Monday through Friday (except holidays) from 8 a.m. to 5 p.m. m. and 4 p. m. Account activation and closure must be requested 24 hours in advance.
What is the phone number for the city of Arlington?
How do I contact Arlington water utilities?
Send your request to the Action Center online (emails are checked once a day and should not be used for emergencies). ) Click here to email Arlington Water Utilities Customer Service. Call our 24 hour emergency service at 817-459-5900 if you think there is a water main break, a water leak, a sewer overflow, or contaminated water.
Where can I pay a water bill in Arlington?
Arlington Water electronic customer service kiosks at 101 W. Abram Street or 1100 SW Green Oaks Boulevard take payments 24 hours a day, seven days a week. A payment kiosk at the East Library and Recreation Center, 1817 New York Ave. , is available when the building is open to the public. Kiosk payments include a fee of up to $3.
How do I pay my stormwater bill in Arlington?
Please complete the heat-related payment arrangement form. Delinquent Stormwater Payments: Per AMC 13. 12. 210, The City of Arlington will put a property lien on all stormwater accounts that are $100 or more past due. 00 or more, effective January 2025. You may pay your bill online at Xpress Bill Pay.
What payment methods does the city of Arlington accept?
The City of Arlington accepts the following payment methods Cash is only accepted in person at City Hall. Checks are accepted in person or by mail. Credit Card (Visa, MasterCard and Discover Card) are accepted in person or by phone. You can set up and manage your automatic payments or a one-time payment through Online Bill Pay.
How many unified utility accounts does the city of Arlington serve?
The City of Arlington currently serves approximately 5,200 utility accounts. Each unified utility bill includes water, sewer, and stormwater. Each water meter is read monthly. The City of Arlington currently serves approximately 5,200 utility accounts. Each bill includes service for water and sewer and stormwater.
How long does it take to pay a bill in Arlington?
Payment is due within 20 days of the Billing Date printed on the bill. Payments are considered delinquent if the payment is not received by the Due Date shown on the bill. Per the Arlington Municipal Code, a penalty of 5% shall be assessed against all delinquencies.
