How to Pay Your Medical Bill Online at Ascension St John

Paying your medical bills can be a hassle, but Ascension St John offers an easy online bill pay option to make the process smooth and convenient. In this comprehensive guide, I’ll walk you through everything you need to know about paying your Ascension St John medical bills online.

Overview of Ascension St John

Ascension St John is part of the Ascension healthcare network which operates 2600 sites of care across 20 states and the District of Columbia. Ascension St John specifically serves northeast Oklahoma with a focus on the Tulsa area. The health system includes

• Ascension St John Medical Center The flagship hospital and ER in Tulsa.

• Ascension St John Owasso A branch of the main hospital serving the Owasso area

• Ascension St John Broken Arrow: Another branch of the main hospital located in Broken Arrow.

• Plus dozens of Ascension Medical Group clinics across the region.

So if you or a loved one has received care from any Ascension St John facility, you can pay the resulting medical bills online.

Why Pay Medical Bills Online?

Paying your Ascension St John medical bills online has several key benefits:

• Convenience: You can pay anytime, anywhere with an internet connection – no need to mail payments or call during business hours.

• Efficiency: Online payments post to your account faster than mailed payments.

• Security: Paying online is more secure than mailing checks.

• Simplicity: Store payment info to avoid re-entering it every time. Manage all your bills in one place.

• Control: Choose one-time or recurring payments and view payment history.

• Savings: Avoid late fees by paying on time.

Overall, the online bill pay system makes the payment process fast and hassle-free.

How to Pay Your Ascension St John Bill Online

Paying your Ascension St John medical bill online is simple. Just follow these steps:

1. Log into Your Account

First, go to the Ascension billing website and click on “Pay Your Bill”. This will take you to the login page for your account.

If it’s your first time, click “New User” to set up your account. You’ll need your Ascension account number from your billing statement to register.

Once your account is created, enter your username and password to log in.

2. Select Your Balance

On the home screen, you’ll see your account balance along with options to “View Bill” or “Pay Bill”. Click “View Bill” first to check that the amount due looks accurate.

Then click on “Pay Bill” to move forward.

3. Enter Payment Details

On the payment page, enter the amount you’d like to pay. You can pay the total current balance, make a partial payment, or even pay future balances in advance.

Select whether this will be a one-time payment, or set up recurring payments to have the same amount debited from your account automatically each month.

Enter your payment method – you can securely save a credit card, debit card, HSA card, or bank account on file for convenience.

4. Review and Submit

Carefully review the payment details before submitting to ensure everything looks correct.

Check the payment amount, account charged, email receipt preference, and billing account. Once everything is verified, click Submit to complete your online payment to Ascension St John.

You’ll get a confirmation email right away, and you can always look at your account to see details about past payments.

Tips for Paying Your Ascension St John Medical Bills Online

• Set up recurring payments or save your payment method to simplify paying every month.

• Opt in to paperless billing and email receipts to make the process contactless.

• Pay a few days before the due date to avoid late fees.

• Contact Ascension’s billing department if you spot any discrepancies on your statements.

• Ask about financial assistance options if you’re struggling to pay your medical bills.

Paying online is the fastest, easiest way to take care of your Ascension St John medical bills. The user-friendly portal lets you securely manage payments on your own schedule. Just follow the step-by-step process to pay your bill in minutes from your computer or mobile device.

Troubleshooting Problems with Ascension St John Online Bill Pay

Despite the convenience of the online bill pay system, you may occasionally run into issues that prevent making a payment. Here are some potential problems and troubleshooting tips:

This website might not be working because the Ascension billing portal is being worked on. Try again later, or if you need to pay right away, call the number given.

Login issues: If you get locked out of your account, use the password reset feature or call for assistance recovering access.

Incorrect balance: If your account shows the wrong amount due, contact Ascension billing to get it corrected before attempting payment.

Payment not applied: Payments should post instantly, but if not, call support and they can investigate and manually apply the payment.

Card declined: Verify your card details are correct, update expired cards, or try a different card if consistently declined.

Failure of recurring payments: If recurring payments stop going through, your card may have expired or been canceled. Update your payment method details.

Processing mistakes: Check to see if you get confirmations that the payment went through. If there are any problems, you may need to send the payment again.

For any persistent issues, don’t hesitate to call Ascension St John billing department for personalized assistance resolving the problems.

Options for Paying if You Can’t Pay Online

While paying online is preferred for convenience, you have alternatives if you can’t use the online bill pay for any reason:

• Pay by phone: Call the Ascension billing department at 1-833-249-2510 to pay over the phone using a card or bank account.

• Pay by mail: Send a check or money order along with your billing statement stub to the payment mailing address. Allow 7-10 days for mailed payments.

• Pay in person: Take cash, check, or card payments to the billing office at your Ascension St John hospital or clinic location.

• Set up a payment plan: If paying the full balance is difficult, call to arrange installment payments over time. Small down payment and 0% APR.

Don’t hesitate to reach out to the billing office if you need help understanding your medical bills or navigating payment options.

Applying for Financial Assistance for Medical Bills

If paying your Ascension St John medical bills presents a financial hardship, financial assistance is available. You may qualify for:

• Discounts on your balance based on income, assets, expenses.

• An interest-free payment plan spreading out your balance over 12-24 months.

• Complete charity care waiver of your Ascension St John medical bills.

To start the assistance application process:

• Inform any Ascension St John staff you are struggling to pay.

• Complete the financial assistance form online or request a paper copy.

• Gather all required income documentation.

• Submit the application and documents to the billing office for review.

You will receive a written decision on whether you qualify for reduced-cost care. Don’t delay applying if you are worried about affording your medical bills.

Ascension St John Makes Paying Medical Bills Easy

Ascension St John offers a convenient online bill pay system to handle your medical bills quickly and securely from home. Paying online helps you avoid late fees, track payment history, and manage bills paper-free. Use the step-by-step instructions to take control of your Ascension St John medical payments. Contact billing support if any issues arise with your online account or payments. And seek financial assistance immediately if money concerns ever impact your ability to pay for care from Ascension St John.