How to Pay Your Bill at ATI Physical Therapy

Paying your physical therapy bill at ATI Physical Therapy is easy and convenient! As one of the largest providers of outpatient rehabilitation in the country ATI offers flexible billing and payment options to make managing your account stress-free. In this article we’ll walk through everything you need to know about paying your ATI Physical Therapy bill, from verifying your insurance coverage to setting up automatic payments.

Confirm Your Insurance Coverage

The first step is confirming that ATI Physical Therapy is in-network with your health insurance plan. Most major insurance providers are accepted, including Blue Cross Blue Shield, UnitedHealthcare, Aetna, Cigna, and more When scheduling your initial evaluation, be sure to provide your insurance details so the ATI team can verify your coverage and benefits This will determine your out-of-pocket costs like copays and deductibles.

If you have any questions about coverage, ATI’s customer service team is available to help explain your plan’s physical therapy benefits. Having this information upfront prevents any surprise bills down the road.

Understand Your Financial Responsibilities

Once your coverage is confirmed, ATI will provide you with an overview of your financial responsibilities for care. This estimates what you can expect to pay for copays, coinsurance, or deductibles during treatment.

For example, you may have a $30 copay per visit and 20% coinsurance after meeting your $1,000 deductible. Knowing these costs ahead of time lets you plan and budget accordingly.

Be sure to ask if your policy has limits on the number of physical therapy visits allowed per year and any required referrals or authorizations needed. Understanding these details is key to receiving fully covered care.

Receive and Review Your Bill

After each appointment, ATI will submit a claim to your insurance provider. Once the claim processes, they will bill you for any patient responsibility amounts owed.

There are a few ways you may receive your ATI Physical Therapy bill:

• Mail: A paper statement will be sent to your address on file. This details the services provided, total billed charges, what your insurance covered, and the remaining balance you owe.

• Email: You can opt to receive billing statements electronically via email. These emailed statements contain the same information as the paper version.

• Online patient portal: Your bill is available to view and pay through ATI’s secure online patient portal. Log in anytime to see your account balance and billing activity.

Be sure to carefully review each statement and verify that the charges match the copay/coinsurance amounts you were quoted. Reach out to ATI’s billing department with any discrepancies or questions.

Understand Your Payment Options

Once your insurance claim is processed and you receive your bill from ATI, you have several options to pay your balance:

• In person at your visit: Pay by cash, check, or credit card at the front desk during your appointment.

• ATI patient portal: Log into your secure account online to pay by credit card or bank account information.

• Over the phone: Call ATI’s billing department to make a payment by credit card, debit card or electronic check.

• By mail: Send a check or money order made payable to “ATI Physical Therapy” to the remittance address on your statement.

• Automatic payments: Set up recurring payments from a credit card or bank account to be automatically deducted each month.

ATI offers flexible payment plans if needed. Their billing team will work with you to create a manageable solution for your financial situation.

Use Payment Coupons for Added Savings

To maximize savings on your physical therapy costs, always bring any payment coupons provided by ATI to your appointments. These coupons can reduce your per-visit copay or coinsurance amount.

For example, they may provide a coupon that drops your $30 copay to $20 per visit. Payment coupons are an excellent way to lower your out-of-pocket therapy expenses and should be utilized if possible.

Sign Up for Paperless Billing

To simplify bill payment, enroll in ATI’s paperless billing program. This allows you to receive billing statements electronically rather than through the mail.

Benefits of paperless billing include:

• Instant online access to view and pay bills through the patient portal
• Receive email notifications when new statements are ready
• No more waiting for bills to arrive in the mail
• Reduces paper waste and clutter

Go green while streamlining payment! Update your preferences by speaking to the front desk staff or via the patient portal.

Set Up Automatic Payments

For maximum convenience, consider setting up automatic monthly payments with ATI Physical Therapy. This securely syncs your ATI account with a credit card or bank account.

Each month, your outstanding balance is automatically paid on the due date without any extra steps needed on your part. This ensures payments are made on time and you never miss a bill.

To enroll in autopay:

• Inform the front desk staff and complete the form
• Provide credit card/bank details through the patient portal
• Call the billing department to provide payment information over the phone

You will receive email confirmations prior to any auto-payments being processed so there are no surprises. Cancel or update your information at any time by contacting ATI’s billing team.

Keep Your Account Details Updated

To avoid any billing hiccups, keep your contact information current in ATI’s system. Promptly notify them if you have a new mailing address, phone number, or email.

You should also provide updated insurance details if you enroll in a new health plan or switch providers. Having outdated account details on file can lead to delayed or missed bills and payments.

Speaking with the front desk staff at your clinic is the easiest way to confirm your information is up to date. You can also log into your ATI patient portal to view and modify your details online.

Seek Assistance with Financial Hardship

If you experience financial difficulties due to job loss, reduced work hours, or other hardships, speak to ATI’s billing team about potential payment assistance options.

They work closely with patients facing financial challenges to find solutions, including:

• Extended payment plans
• Discounted treatment rates
• Applying for hardship-based financial aid

The ATI billing staff understands these sensitive issues and will work with you discreetly and compassionately. Don’t hesitate to explain your situation and seek help.

Paying for physical therapy treatment does not need to be a source of stress. By understanding your insurance coverage, verifying billing statements, and leveraging ATI’s flexible payment options, you can seamlessly manage your account. Use the strategies outlined above to simplify the payment process and focus on recovery!