The Atlantic City Electric Company is a subsidiary of the Exelon Corporation and has headquarters in Mays Landing, New Jersey. Exelon is one of the biggest energy providers in the United States with Atlantic City Electric, ComEd, BGE, Delmarva Power, PECO, and Pepco Holdings as its subsidiaries.byAmanda SmithPosted December 11, 20229m Read
When you need to pay your electric bill fast, picking up the phone can be the quickest way to get it done Atlantic City Electric offers a few convenient phone payment options for customers who prefer talking to a customer service agent over logging in online.
Atlantic City Electric provides electric service to over 560,000 homes and businesses in southern New Jersey. Paying electric bills fully and on-time is important to avoid late fees and prevent service disruptions. For fast electric bill payment by phone, Atlantic City Electric customers can call one of these numbers:
Atlantic City Electric Customer Service – 1-800-642-3780
This is Atlantic City Electric’s general customer service phone number that customers can call for bill pay assistance. When you call this number:
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Select the “Pay Bill” option when prompted to access the automated bill payment system
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Enter your 10-digit Atlantic City Electric account number and follow the voice instructions to make a payment by credit card or check.
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If you’re unable to use the automated system, wait on the line to speak with a customer service agent who can process your payment.
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Customer service agents are available Monday – Friday from 8am – 8pm
This automated phone payment system is the fastest way to pay an electric bill directly through Atlantic City Electric.
Atlantic City Electric Emergency Services – 1-800-833-7476
If you’ve received a disconnection notice and need to pay immediately to restore power, you can call Atlantic City Electric’s emergency services line at 1-800-833-7476.
When you call this emergency line:
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Explain your situation to the customer service agent.
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Provide your account details to make a payment over the phone.
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Discuss payment plan options if you can’t pay the full past due amount.
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Have your power restored once payment is processed.
The emergency services team is available to help 24/7 for urgent electric bill payment needs.
Why Choose Atlantic City Electric?
Atlantic City Electric has been providing reliable electric service to South Jersey communities for over 100 years. Here’s why homeowners and businesses choose them as a trusted energy provider:
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Service Area – Over 560,000 customers in southern New Jersey.
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Reliability – Regular infrastructure upgrades provide dependable service.
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Safety – Rigorous safety standards for employees and communities.
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Customer Service – Contact center open 24/7 to assist customers.
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Community Support – Philanthropic support for local organizations and charities.
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Clean Energy – Growing portfolio of solar and wind energy sources.
As an Exelon company, Atlantic City Electric is focused on delivering excellent customer experiences while building the clean energy future.
Paying on Time Helps Avoid Late Fees
Paying electric bills fully and on time helps Atlantic City Electric customers avoid penalties like:
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Late Payment Fees – 1.5% monthly charge on overdue balances.
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Disconnection Fees – $20+ fee to disconnect service, $20+ additional fee if power is restored.
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Collections Fees – Added fees if sent to third-party collections.
Setting payment reminders, enrolling in auto-pay programs, and monitoring energy use can help avoid late electric payments. But when a bill has been forgotten or you find yourself short on funds, grabbing the phone to make a quick payment can help avoid penalties.
Reliable electricity is crucial for modern life. By paying electric bills promptly each month, Atlantic City Electric customers play an important role in keeping the lights on and power flowing to local homes and businesses. Paying electric bills doesn’t have to be a hassle – a simple phone call makes it quick and painless.
Atlantic City Electric Account Setup
To set up your Atlantic City Electric account, you need to register on Atlantic City Electricâs website.
Follow these steps to set up your new account.
- First, go to this link and choose your account type (residential or business).
- Youâll have to validate your account using your account number, amount due, and billing period. For business customers, youâll have to enter all your details to continue.
- You then have to enter the email address, username, and password you want.
- Go through the transfer terms and legal disclaimer.
- Check the confirmation page, and youâre done.
You can sign in from any page using your username.
About Atlantic City Power
Atlantic City Power alone has over 556,000 customers in southern New Jersey. They provide electric services to the South Jersey counties of Atlantic, Camden, Cape May, Burlington, Gloucester, Cumberland (also part of Delaware), Ocean, and Salem over 2,800 square miles.
Hereâs how Atlantic City Electricâs payment system works, as well as, everything you need to know about their electric rates.
South Jersey congressman calls for investigation into skyrocketing Atlantic City Electric bills
FAQ
Does Atlantic City Electric give senior discounts?
Lifeline, which is paid for by the state of New Jersey’s general fund, gives disabled and senior homeowners and renters a $225 credit on their electric or natural gas bills every year.
Can you pay Atlantic City Electric with a credit card?
Online: You can sign in to your Atlantic City Electric account and schedule an online payment. You can do so using your bank account or credit card. However, there may be fees involved. Guest Payment: You can make a one-time expedited online payment using an e-check or credit/debit card.
