Atmos Energy offers customers many options for paying their natural gas bill. While you can pay online, by phone, or by mail, Atmos also has over 2,000 authorized payment locations across the states they serve. Read on for a guide to finding and using Atmos Energy bill pay locations to pay your gas bill in person.
Overview of Atmos Energy Payment Locations
Atmos Energy is one of the largest natural gas-only distributors in the United States, serving over 3 million customers across 8 states.
To provide payment flexibility, Atmos Energy partners with retail stores, banks, credit unions and other local businesses to offer in-person bill payment
Customers can visit authorized Atmos payment centers to:
- Pay their current gas bill
- Make a one-time payment on past due balances
- Set up recurring payments on their account
- Avoid fees for paying late by phone or online
Atmos Energy has thousands of payment locations so most customers have one nearby. Payments made at partner stores post to your Atmos account on the same day.
Below we’ll explain how to find Atmos Energy bill payment locations near you and what to expect when paying your gas bill there.
How to Locate Atmos Energy Payment Centers
Atmos Energy makes it easy to find authorized payment locations close by You have a few options to search for nearby bill pay centers
Atmos Energy Payment Center Locator
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Enter your street address, city and zip code
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Select a search distance (e.g. 10 miles)
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Click “Search” to see payment locations near you
Call Atmos Customer Service
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Call 888-286-6700
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Ask the representative to look up payment center locations in your area
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They can give you store names, addresses and hours
Check your monthly bill
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Your Atmos Energy bill may list a few recommended payment locations right on it
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These are typically stores close to your service address
Once you have a few options, you can compare locations by convenience, hours, payments methods accepted, etc. Many grocery stores and retailers like Walmart serve as Atmos bill pay centers.
What to Expect When Paying at an Atmos Location
Visiting an authorized payment center to pay your Atmos Energy bill in person is straightforward. Here’s what to expect:
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Bring your bill or account number – The store needs this to pull up your account and process payment
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Specify payment amount – Tell them if you want to pay the full balance or a partial payment
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Accepted payment methods – Most locations accept cash, checks and major credit/debit cards
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Get a receipt – Keep the receipt as proof of your gas bill payment
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Same day processing – Payments post to your Atmos account by the end of the business day
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Possible convenience fees – Some locations charge a small service fee for processing payments
As long as the store is an authorized Atmos payment center, the process will be quick and easy. The payment should post to your account within 24 hours so your gas service isn’t disrupted.
Top Places to Pay Atmos Energy Bills In-Person
While Atmos Energy has thousands of bill pay locations, some popular options include:
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Kroger stores – Kroger and its family of grocery store brands allow Atmos bill pay at customer service desks.
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HEB stores – Many HEB and Central Market stores in Texas take Atmos Energy payments.
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Brookshires stores – Brookshires, Super 1 Foods and Fresh by Brookshires accept Atmos bill payment.
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Walmart – Every Walmart store in an Atmos Energy service area takes gas bill payments.
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Dollar General – Most Dollar General stores will take Atmos Energy bill payments at the register.
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Western Union – Make gas bill payments at Western Union agent locations.
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Ace Cash Express – Many Ace stores and check cashing stores accept Atmos payments.
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Kum & Go – Customers can pay Atmos Energy bills at the register in Kum & Go convenience stores.
Check your monthly Atmos bill or do a payment center search by zip code to find authorized locations close to where you live or work.
Benefits of Paying Atmos Bills In-Person
There are a few advantages to paying your Atmos Energy gas bill in person rather than online or by mail:
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Avoid late fees – Online/phone payments have a 7pm cut-off time to avoid late fees. In-person payments post same day.
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Personal assistance – Store staff can help answer questions or resolve any issues.
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Payment flexibility – Make one-time extra payments or set up recurring payments.
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Payment proof – Get a receipt as proof of payment in case of disputes.
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Convenience – Thousands of payment sites so you likely have one nearby.
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Familiar locations – Many people already shop at stores that accept Atmos payments.
If you prefer paying bills face-to-face or need to pay late in the day, an authorized Atmos payment center can be your best option.
Alternatives to In-Person Payments
In addition to physical bill pay locations, Atmos Energy offers other convenient ways to pay your natural gas bill:
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Atmos online account access – Pay online 24/7 through your Atmos Energy account.
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Mobile app – Download the Atmos Energy app to monitor and pay your bill.
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Phone payments – Call 888-286-6700 to pay your gas bill.
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Automatic bank draft – Enroll in auto-pay to have payments automatically withdrawn from your bank account.
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By mail – Mail a check or money order payable to Atmos Energy. Include your account number on the check.
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Western Union – Make a one-time or recurring Atmos Energy payment at westernunion.com.
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In person at Atmos office – Visit your local Atmos customer service office.
Online, phone, autopay, mail, Western Union and Atmos local offices generally don’t charge convenience fees. Pay however is most convenient each month.
Avoiding Disconnection by Paying Your Atmos Bill
If you receive a disconnection notice from Atmos Energy, you can avoid having your natural gas service turned off by promptly paying the past due amount.
Disconnections can happen if you have a past due balance older than 45 days. Atmos will send multiple notices asking for payment before they actually shut off service.
To avoid disconnection:
- Pay online or at an authorized payment center immediately
- Call Atmos to ask about payment arrangements if you can’t pay in full
- Ask about energy assistance programs if you are struggling financially
- Contact Atmos before the shut off date if you disagree with the amount owed
- Set up automatic bill payment to avoid future missed payments
It’s important to act fast when you receive a disconnection notice, as Atmos can disable gas service within just a few days if the past due amount isn’t paid. Pay online, by phone or in-person to bring your account current and cancel the shut off order.
Finding an Atmos Payment Location Is Easy
Atmos Energy wants to make it as convenient as possible for customers to pay their natural gas bills on time. With thousands of authorized bill pay locations across their service states, chances are high there’s an Atmos payment center near you.
Visit their payment locator online or call customer service to find 3-5 places close by to pay your gas bill. Grocery stores, Walmart, dollar stores, check cashing stores and Western Union agents are some of the most common places to pay Atmos bills in person.
Paying at a physical location gives the option to avoid online convenience fees and get same day payment processing. Just be sure to bring your account number or billing statement to make the payment process quick and hassle free.
Atmos Energy Changes How It Bills Customers
FAQ
Where can I pay my Atmos bill in person?
You can use the form below to locate the one closest to you. Payment centers are usually located in a business, such as a grocery store or a bank. You can pay your Atmos Energy gas bill at any Walmart store in an area served by Atmos Energy, not just the ones listed in the search results.
What is Atmos Energy Grace Period?
Atmos Energy will mail you a written final notice reminding you that your bill has not been paid. If you don’t pay the past-due amount by the date shown on the final notice, your gas service will be cut off. The expiration date is seven days after Atmos Energy sends the final notice.
Can you pay Atmos with a credit card?
Making an online payment is still possible if you don’t want to sign in to your Account Center. Just choose “Make a One-Time Payment.” You will need your account number and your debit card, credit card, or checking account information.
Why is Atmos bill so high?
Atmos buys gas in the summer for winter use and it is stored. “The cost of gas was higher,” he said. Atmos spokesman Enstice reminded me that the utility cannot earn a profit off the natural gas it delivers.
Where can I pay my Atmos Energy gas bill?
Payment centers are usually located in a business, such as a grocery store or a bank. You can pay your Atmos Energy gas bill at any Walmart store in an area served by Atmos Energy, not just the ones listed in the search results. Note: Some payment centers charge a small fee to handle your Atmos Energy payment.
How many payment centers does Atmos Energy have?
Atmos Energy has more than 2,000 independently operated payment centers across the country. You can use the form below to locate the one closest to you. Payment centers are usually located in a business, such as a grocery store or a bank.
What payment methods does Atmos Energy accept?
Atmos Energy is open to payments from Visa, Discover, American Express or MasterCard. With a recurring payment, your registered bank account or debit/credit card is debited with a certain sum monthly. Note that if you choose the one-time payment option of the online Atmos energy payment today.
Can I make a one-time payment with Atmos Energy?
If you have any questions or concerns about your one-time payment, please get in touch with Atmos Energy’s customer service. Making a one-time payment with Atmos Energy is an easy and convenient way to pay your gas bill if you don’t want to set up automatic payments.
Does Atmos Energy offer a pay-by-phone option?
For customers who prefer a more personal touch when making payments, Atmos Energy also offers a pay-by-phone option. You can use a credit or debit card or an electronic check to pay over the phone with this method. To utilize this option, simply call the designated phone number provided by Atmos Energy for bill payments.
How do I pay my Atmos bill online?
The quickest and easiest way to pay is through Atmos’ online Account Center. You can view and pay your bill online 24/7. Under Billing & Payments, select “Make a Payment”. Enter your bank account or card information to pay online. One-time online payments can also be made without logging in by entering your Atmos account number and address.
