How to Pay Your Azusa Water and Power Bill Online

Azusa Light & Water provides water, electricity, and trash services to the residents and businesses of Azusa, CA. Paying your utility bill on time each month is important to avoid service disruption. The utility offers several convenient online and phone payment options to make paying your bill quick and easy.

In this comprehensive guide we’ll explain everything you need to know about paying your Azusa water and power bill online or by phone.

Overview of Azusa Light & Water

Azusa Light & Water is the municipal utility owned by the City of Azusa that provides

• Water service
• Electric service
• Trash/recycling collection

Residential and commercial customers are billed monthly for these services based on metered usage and a base rate,

Bills are typically generated on the 15th of each month and are due by the 1st of the following month. Several payment options are available to customers including online, phone, mail-in, drop box, and in-person.

Online payment provides the fastest and most convenient way for most customers to pay their utility bill and avoid late fees.

Signing Up for an Online Account

To pay online, you’ll first need to set up an account on the Azusa Light & Water online customer portal:

1. Go to www.myazusalw.com

2. Click on “Sign Up” under the login box

3. Enter your Azusa Light & Water account number and email address

4. Create a username and password

5. Accept the terms and conditions

6. Click “Create My Account” to finish registering

Once your account is created, you’ll have access to the customer portal to start paying bills and managing your utility service.

Paying Your Bill Through the Customer Portal

Here are the steps to pay your bill through the Azusa Light & Water online portal:

1. Login to your account at www.myazusalw.com

2. Click on “Pay Bill” from the menu

3. Select the account you want to make a payment towards

4. Enter the payment amount – you can pay the total due, a partial payment, or a custom amount

5. Choose your payment method – options include credit card, debit card, e-check, or bank draft

6. Enter your payment information and submit the transaction

Your payment will be processed instantly and applied to your account immediately. You’ll receive a confirmation email with your payment details.

Paying by Phone

You can also make a one-time payment by calling the Azusa Light & Water automated phone system at (626) 812-5225.

To pay by phone:

1. Call (626) 812-5225

2. Follow the prompts to enter your account number – do NOT enter dashes or zeros

3. Select your payment amount

4. Provide your credit/debit card or bank account details

5. Stay on the line to get a confirmation number

Phone payments are free and processed instantly to avoid late fees.

Setting Up Auto-Pay

For even more convenience, enroll in auto-pay through the online portal to have your bill paid automatically each month.

To enroll in auto-pay:

1. Login to your online account

2. Click on “AutoPay Program” from the menu

3. Select the account you want to enroll

4. Choose your preferred payment method

5. Pick the date you want your bill paid each month

6. Save your auto-pay enrollment

Once enabled, auto-pay will process the payment for you on the date selected so your bill is always paid on time!

Account Management Features

The Azusa Light & Water online portal allows customers to do more than just make payments:

• View billing history and payment history

• Monitor daily water and electric usage

• Receive notifications for high usage alerts

• Go paperless by enrolling in e-bills

• Update account information like phone number and email

• Submit service requests and report issues

Managing your utility service is quick and easy with all these features available online 24/7.

Avoid Late Fees and Service Disruption

It’s important to pay your utility bill in full and on time each month to avoid penalties. If your account becomes past due:

• Late fees will be charged for overdue balances

• Electric or water service may be disconnected for non-payment

• Partial payments are not accepted on past due accounts

• Reconnection fees apply if service is disconnected

• Payment arrangements cannot be made online once an account is delinquent

Contact Azusa Light & Water immediately at 626-812-5225 if you anticipate having difficulty paying on time. They can discuss payment plan options before the account becomes past due. Don’t let your account become delinquent and risk service interruption.

Paying your utility bill online with Azusa Light & Water is quick, easy, and secure. Sign up for an online account to access convenient features like one-time or auto-pay options, paperless billing, usage tracking and more! Maintaining a current, paid-up account ensures continuous water and power services while avoiding added fees. Use the available online or phone payment methods to pay bills hassle-free each month.