Paying your water bill in Bay County can seem confusing at first, but it’s actually a simple process once you know the steps. In this guide, we’ll walk you through everything you need to know to pay your Bay County water bill quickly and easily.
Overview of Bay County Water Billing
Bay County Utility Services handles water, sewer, and garbage services for residents and businesses in unincorporated Bay County FL. They bill for these services every month and offer several payment options.
Your water bill includes charges for:
- Water usage
- Sewer service
- Garbage collection
- Various service fees
Bills are issued around the 10th of each month and are due by the 28th If not paid on time, a 10% late fee is applied
Ways to Pay Your Bay County Water Bill
You have several options for paying your Bay County water/sewer/garbage bill:
Pay Online
The easiest way to pay is online through the Bay County Portal. You’ll need to create an account with your web ID from your water bill.
To pay online:
- Go to https://bay.billingdoc.net/
- Click “Pay Now”
- Enter your account number and web ID
- Enter payment info and submit
Online payments are processed the next business day.
Pay by Phone
Call 850-818-3364 to pay over the phone using a credit card. Visa, Mastercard, and Discover are accepted.
Pay by Mail
Mail a check or money order to:
Bay County Utility Services
3410 Transmitter Road
Panama City, FL 32404
Allow 5-7 days for mailed payments to process.
Pay in Person
Go to the Bay County Utility Services building at 3410 Transmitter Road, Panama City, FL 32404.
You can pay with:
- Cash
- Check
- Money order
- Debit/credit card
Pay at a Drop Box
A drop box is located outside the Utility Services building. Payments left before 7:30 AM are processed same-day.
Setting Up an Online Account
Paying online through the Bay County Portal is the most convenient option. Here are step-by-step instructions for setting up your online account:
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Click “Create an Account”
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Enter your account number, web ID, email, and password. Your account number and web ID are on your monthly bill.
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Agree to the terms and conditions
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Click “Create Account”. You will receive a confirmation email.
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Follow the verification link in the email to activate your account.
Once your account is activated, you can log in anytime and click “Pay Now” to make a payment. You can save payment methods for faster checkout next time.
When to Pay Your Bill
Water bills are issued around the 10th of the month and are due by the 28th. Make sure to pay your bill by the due date to avoid a 10% late fee.
Online payments take 1 business day to process, so pay at least 2 days before the due date when paying online. Mailed payments take 5-7 days to process, so mail your payment at least 7 days early.
For any payments made after 4:30 PM, allow an extra day for processing. No payments are processed on weekends or holidays.
Troubleshooting Payment Issues
If you’re having trouble paying your bill online or your payment isn’t processing properly, here are some things to check:
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Account verification – Log in and verify all your account details are correct. Double check your account number.
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Web ID – Each account is assigned a unique web ID for online payment. Enter the exact web ID from your bill.
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Card verification – If paying by card, ensure your card details are correct and your card isn’t expired or frozen.
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Processing time – Remember payments take 1 business day to apply to your account. Allow extra processing time for weekends and holidays.
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Late payments – If your payment is past due, the system may not accept it online. You may need to pay in person or call.
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Errors – If errors persist, contact Bay County Utility Services for assistance troubleshooting.
Paying your water bill doesn’t need to be a hassle. Just follow our guide to set up online payments or choose another convenient option. Know the processing times and deadlines to avoid late fees. With the right preparation, you can pay your Bay County water bill smoothly each month.
Thousands of Panama City residents will have to catch up on retroactive water bill payments
FAQ
What is the phone number for Panama City utilities bill pay?
Payment Plans: If you get a notice that your service has been disconnected and payment has been made, please call the Utility Billing Department at (850) 872-3166. Bills can be paid at City Hall or at one of the drop boxes outside of business hours at 501 Harrison Avenue, City Hall.
Where to pay Henrico County water bill?
Payments may also be made in person at the Henrico County – Treasury Office, 4301 E. Parham Road or at the Henrico Eastern Government Center, 3820 Nine Mile Road. Payments may be made in person at the following locations using cash, checks, debit/credit cards.
Is there a boil water notice today in Bay County?
How do I pay my utility bill in Bay County?
Through postal mail. You can mail in your Utility payment by sending it to the Bay County Utility Services Administration building. Please give the mail enough time to get here so that there is no late fee applied. There are no alerts at this time. You can pay your bills in person, online, over the phone, at a drop box, or in the mail.
How can I pay my Green Bay Water Utility bill?
To pay your Green Bay Water Utility bill, you can pay them directly on this website. The Green Bay Water Utility is a public utility in Wisconsin that treats wastewater and provides safe drinking water. It also protects local waterways. Common questions, curated and answered by doxo, about paying Green Bay Water Utility bills.
How do I make a payment at the Bay County Courthouse?
You can make a payment at the Bay County Courthouse by calling 855-796-5762 Monday – Friday 7 a. m. – 12 a. m. and Saturday and Sunday 9 a. m. – 6 p. m. EST using a debit or credit card with a convenience fee. Alternatively, you can mail your payment with a Money Order or Cashier’s Check. In person payments may be made Monday-Friday 8 a. m. – 4:30 p. m. in room 110 of the Bay County Courthouse.
Does Bay County have a stormwater service area?
View maps of the Bay County utility service areas. The Board of County Commissioners passed a stormwater utility ordinance on January 18, 2005. This ordinance set a flat stormwater fee for developed residential and non-residential parcels. The Wastewater Division provides domestic wastewater treatment and industrial wastewater treatment.
Can I pay my utility bill online?
You can pay your utility bill online. Please have your utility bill close by when you set up your account and/or pay your bill. You will need your web id to complete your set up. Please allow one (1) business day for payment to post to your Utility account. Please do not use this service if you are at risk of disconnection.
