The Bedford County Utility District provides essential water and natural gas services to residents of Bedford County, Tennessee. As a customer you receive monthly bills for these utilities that must be paid promptly to avoid disruption of service.
Luckily, Bedford County Utility District offers a convenient online bill pay system that allows you to easily pay your bills digitally 24/7.
In this comprehensive guide. we’ll explain everything you need to know about paying your Bedford County utility bills online including
- Benefits of online bill payment
- How to set up an online account
- Payment options and fees
- Bill due dates and late payment policies
- Moving and closing your utility account
- Frequently asked questions
Read on to learn how to manage your Bedford County water and gas bills with simple online payments.
Benefits of Paying Online
Paying your Bedford County utility bills through their online payment portal offers these advantages:
- Convenience – Pay anytime, anywhere in just minutes
- Payment Tracking – View current and past transactions
- Auto-Pay – Set up recurring automatic payments
- Paperless Billing – Receive and view bills electronically
- Account Management – Update account and payment info
- Payment Notifications – Get emails when bills are ready and payments processed
- Mobile Access – Pay on your smartphone or tablet
Online payments give you more flexibility and control over your account.
How to Set Up an Online Account
Setting up online bill pay with Bedford County Utility District takes just a few quick steps:
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Go to bcud.nexbillpayonline.com.
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Click “Pay Bill” in the top menu.
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Select “New users register for online access here”.
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Enter your 10-digit account number and other account details.
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Create a username, password, and security questions.
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Agree to the terms and conditions.
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Begin managing your utility account online.
Be sure to record your login credentials in a secure place to access your account anytime.
Payment Options & Fees
Bedford County Utility District offers several payment methods through their online bill pay system:
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Credit/Debit Card – Visa, Mastercard, Discover. $2.50 convenience fee per transaction.
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Electronic Check – Free payments directly from your bank account.
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Auto-Pay – Free for automatic recurring payments.
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Mail – Send check or money order with payment stub. No fee.
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In Person – Pay by cash, check or card at their office. No fee.
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By Phone – Call automated IVR system anytime. $1.50 fee per transaction.
E-checks and auto-pay are the most cost effective online options. But cards allow instant payments.
Bill Due Dates and Late Payment Policies
Bedford County Utility District bills are either due on the 15th or 25th of each month, depending on your cycle. Here are their policies on late bill payments:
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Bills must be paid within 10 days of the due date to avoid penalties.
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A 10% late fee is charged if not paid by the due date.
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An urgent notice is sent if still unpaid 10 days after due date.
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Services are disconnected if payment is not received within 10 days of the original due date.
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A $25 fee is charged to restore service after disconnection.
Avoid late fees and service interruptions by paying your bill early online, enrolling in auto-pay, or contacting them if you expect issues with on-time payment.
Moving or Closing Your Utility Account
If you’re moving within or outside of Bedford County, you’ll need to close or transfer your utility account. Just call their office at least 3 days before your move date to provide your new address and arrange final meter readings at your old address. Pay any final balance due immediately to avoid collections actions. Opening new service at your new home within their service area is quick and easy with minimal verification required.
Frequently Asked Questions
Here are some common questions about paying Bedford County utility bills online:
What utility services can I pay online?
You can pay your Bedford County water and natural gas bills through their online portal.
What are the customer service hours?
The utility office is open Monday-Friday from 8am-4:30pm. Call 931-684-1667 for assistance.
What do I do if my online payment won’t process?
Try a different payment method or call during business hours for help troubleshooting.
When will late fees be applied to my account?
Late fees are charged if your bill is not paid within 10 days of the listed due date.
Can I monitor my water usage online?
Yes, through your online account you can view usage graphs and track spikes.
Paying Online Is Easy
Visit bcud.nexbillpayonline.com today to easily manage your utility account anytime, anywhere. No more paper bills, late notices, or wasted trips to the utility office. Prompt online payments will keep your services connected and costs low month after month.
