You have to pay your monthly utility bill, but it can be inconvenient to drive to the utility office to drop it off. Luckily, Benton Utilities has a simple online bill pay option that lets you securely pay your bill from anywhere using a computer, smartphone, or tablet. In this article, I’ll talk about the benefits of paying your Benton Utilities bill online and walk you through the easy payment process step by step.
Why Pay Your Benton Utilities Bill Online?
There are several benefits to paying online through the Benton Utilities website or mobile app instead of by mail, phone, or in person.
-
Fast and easy—making an online payment only takes a few minutes. You don’t have to worry about sending a payment in on time or making it to the utility office during business hours.
-
You can pay anytime from anywhere – As long as you have an internet connection, you can pay your bill 24/7. You can even pay on the go using your smartphone.
-
There are several ways to pay. Credit cards, debit cards, and e-checks can all be used safely to make payments.
-
Your payment posts instantly – When you pay online, your payment is posted to your account right away so you don’t have to worry about late fees.
-
It’s paperless and eco-friendly – Going paperless helps the environment and reduces clutter in your home.
-
You can review payment history – The online portal and mobile app allow you to view your past bills and payment history.
-
It’s more secure than mailing payments – Online payments are secure and reduce the risk of checks getting lost.
With so many perks, it’s easy to see why paying your Benton Utilities bill online just makes sense. The utility even offers an auto pay option so your bill gets paid automatically each month.
How to Pay Your Benton Utilities Bill Online
If you’re ready to start paying your utility bill online, here is a step-by-step walkthrough of the process:
1. Have your account number ready
Before starting the payment process, make sure you have your 10-digit Benton Utilities account number handy. You’ll need this to access your account. Your account number can be found on your monthly utility bill.
2. Visit BentonUtilities.SmartHub.coop
On your computer, tablet or mobile phone, go to the Benton Utilities online payment website at BentonUtilities.SmartHub.coop. This is the portal where you’ll make secure online payments.
3. Click “Pay Now”
Look for the large orange “Pay Now” button and click it to start the payment process. This will take you to the login page.
4. Login with your credentials
If you already have a SmartHub account, simply enter your username and password on the login page. If this is your first time using SmartHub, click “New User” to set up your account. You’ll need your Benton Utilities account number and an email address.
5. Select a payment method
Once logged in, you’ll be taken to the payment page. Here you can choose to pay by credit/debit card, checking account or savings account. Enter the payment details for your preferred method.
6. Enter the payment amount
The system will automatically populate the total amount due on your account. You can change this amount if you want to pay a different amount. Be sure to pay at least the minimum amount due to avoid late fees.
7. Submit payment
After reviewing that all information is correct, click the “Continue” button to submit the payment. You’ll see a confirmation page and receive a confirmation email. The payment will instantly post to your utility account.
And that’s it! By following these simple steps, you can now securely pay your Benton Utilities bill online in just a few minutes. The convenience of paying online allows you to save time while avoiding late fees.
Frequently Asked Questions About Online Bill Pay
If you’re new to paying your utility bill online, you may still have some questions about the process. Here are answers to some common FAQs:
What are the fees for paying online?
There are no fees to use the online payment system. You can pay by electronic check for free. Credit and debit card payments are subject to a third-party convenience fee.
When will my payment post to my account?
Online payments are posted instantly, so you don’t have to worry about mailing delays. Just make sure to pay by the due date to avoid late fees.
What if I made a mistake or need to cancel the payment?
If you notice an error or need to cancel a payment, call Benton Utilities right away before the transaction is processed, which is usually within 15-20 minutes.
Is paying online safe and secure?
Yes, the online payment system uses industry-standard encryption to keep your account information protected. Your data is not stored on Benton Utilities’ website.
Can I set up automatic monthly payments?
Yes! Benton Utilities offers a convenient auto-pay option where your bill gets paid automatically each month on the due date using your default payment method. Just log into your SmartHub account and enable auto-pay in the settings.
Paying your utilities online doesn’t have to be complicated. Sign up for a SmartHub account and see for yourself how quick and easy it is to pay your Benton Utilities bill securely on your computer or mobile device. Ditch the paper bills and experience the convenience of paperless billing and payment today.
