Paying your utilities bill is a necessary chore, but it doesn’t have to be a hassle. The city of Bentonville offers easy and convenient online payment options for your electric, water, sewer and trash services. In this article, we’ll walk through how to pay your Bentonville utilities bill online, highlight the benefits, and answer frequently asked questions.
Getting Started with Online Payments
Online utility bill payment in Bentonville is easy and takes only a few minutes. Here’s how to begin.
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Visit the Bentonville Utility Billing & Collections webpage.
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Click on “Online Payments” in the Quick Links menu.
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On the online payment page, enter your 10-digit utility account number and the security code shown.
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Select whether you want to pay the full balance or specify a payment amount.
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Enter your credit card or bank account information and complete the payment.
The first time you make an online payment, you’ll need to enter your full account details. For future payments, your information will be securely saved, making checkout even faster.
Benefits of Paying Online
There are many reasons why paying your utility bill online is better than mailing a check or going to the store to pay it:
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You can pay from anywhere with an internet connection, so you don’t have to wait in line at City Hall.
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Speed: Online payments post to your account immediately, avoiding mailing delays.
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Payment options: Use credit/debit cards, checking or savings accounts.
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Account management: View billing history, make a one-time payment or set up recurring payments.
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Notifications: Opt-in to receive emails when your bill is ready and reminders of due dates.
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Don’t pay late fees; pay on time to avoid them. This will save you money on postage and gas.
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Security: Payment site uses industry-standard encryption to protect your data.
Frequently Asked Questions
If you’re new to paying your utilities bill online, you probably have some questions. Here are answers to some commonly asked questions:
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What are the fees for online payment? There are no fees to pay your bill online using an electronic check from your bank account. A convenience fee applies to credit/debit card payments.
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When will the payment post to my account? Online payments are posted immediately after the transaction is completed.
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Can I set up recurring payments? Yes, you can opt for recurring payments to be made automatically each month to avoid late fees.
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What if I made a mistake or changed my mind? Online payments are unable to be reversed. You will need to contact the utility billing office if you made an error.
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Is my information secure? Absolutely. Industry-standard encryption protects your data. Payments are processed on secure servers.
Give It a Try
Paying your utilities bill doesn’t have to be a chore. Bentonville offers a convenient and user-friendly online payment system. It takes just minutes to make a payment anytime from your computer or mobile device. Plus, you get instant payment confirmation and can view your up-to-date account balance. If you typically mail a check or pay in person, try the online option to enjoy more flexibility and time savings each month.
Billing & Collections Department
The Billing and Collections Department establishes new utility accounts, terminates existing utility accounts, read meters, creates bills and processes payments for the utility departments.
They have 8 distribution substations, a transmission switch station, 11 miles of transmission lines, and 126 miles of distribution lines in their electrical system.
