Choose the most convenient way to pay your bill. Whichever you pick, it’s fast and secure. Select a type of claim
Sign up for an online account to easily pay using your preferred method. Go beyond your bill with charts that show how you use energy in real-time, sign up for billing and payment notifications, and get personalized tips and insights, and much more. Log in or register now.
Over-the-Counter (OTC) Plus card If you’re a Healthfirst Medicare Advantage plan member, with an OTC Plus card, you can use it to pay your bill. This can be done online or through any of our other payment methods.
Please note, your card must have a VISA logo and will need to be activated before you can use it. Visit the Healthfirst card page to learn more.
Text Message Payment Reminders Get notified by text about the status of your bill or payment. Log in to set reminders
Never miss a bill again. Sign up to make payments automatically from your bank account. Log in to check your eligibility or call 1-888-925-5016
The fastest and easiest way to pay your bill, get insights on energy usage, and report outages on the go.
Make check or money order payable to: Consolidated Edison Company of New York, Inc. Mail payments to: Con Edison, JAF Station P.O. Box 1702 New York, NY 10116-1702
Mail payments to: Orange & Rockland Utilities Attn: Payment Processing Department 390 West Route 59 Spring Valley, NY 10977
Pay your Con Edison bill in person, in cash, and without a fee at any one of our authorized agent locations Find an Authorized Payment Agent
As a utility provider for New York City, Con Edison powers the lives of millions of residents and businesses. Paying your Con Edison electricity, gas, or steam bill doesn’t have to be a hassle with the variety of convenient payment options available. Read on to learn the many ways to pay your Con Edison bill and manage your account.
Overview of Con Edison
Con Edison is a major energy company serving New York City and Westchester County. The company provides:
- Electric service to over 3 million customers
- Natural gas service to over 1.1 million customers
- Steam service to over 1,700 customers
With over 180 years of history powering New York Con Edison employs around 15000 people working to provide safe, reliable energy 24/7.
As the local energy utility monopoly, Con Edison sends monthly bills to users of their electricity, gas, and steam services based on metered usage. Customers then have multiple options to pay their Con Edison bill on time each month.
When Are Con Edison Bills Due?
Con Edison bills residential customers every month and bills are typically due around the same date each month. The due date is printed on your paper bill or available in your online account.
If your bill isn’t paid by the due date, a late payment charge will be added to your account. Service may also be disconnected for non-payment
To avoid late fees, make sure to pay your Con Edison bill in full by the due date every month. Mark your calendar with the due date or set up automatic payments.
Ways to Pay Your Con Edison Bill
Con Edison offers bill payment options to fit any schedule or preference:
Pay Online
The easiest way for most customers to pay their Con Edison bill is online through My Account. Sign up for an online account to:
- Check your balance
- View billing history
- Make one-time payments
- Set up recurring auto-pay
You can pay by debit card, credit card, or electronic bank transfer. Online payments are fast, secure, and you can get confirmation that your payment was received.
Pay with the Mobile App
Like online bill pay, the ConEd Mobile App allows you to pay your bill anytime, anywhere. Download the app for Apple or Android devices and have easy access to account management and bill payment at your fingertips.
Pay by Phone
Call Con Edison toll-free at 1-888-925-5016 to pay your bill over the phone using an automated system. You can pay with your bank account or credit/debit card.
Pay by Mail
If you prefer, mail your check or money order payment to:
Con Edison
JAF Station
P.O. Box 1702
New York, NY 10116-1702
Be sure to include your Con Edison account number and make checks payable to Consolidated Edison Company of New York, Inc. Allow 5-7 business days for mailed payments to process.
Pay in Person
Take your payment to an authorized Con Edison payment agent location to pay in cash, debit, check, or money order. Many retailers like CVS, 7-Eleven, and check cashing stores accept Con Edison bill payments.
You can also pay at Con Edison walk-in customer service centers in the Bronx, Brooklyn, Manhattan, Queens, Staten Island, and Westchester.
Pay with Food Stamps (EBT Card)
Con Edison customers in New York City who receive food stamps can pay their utility bills with their Electronic Benefits Transfer (EBT) card.
Bring your EBT card to any Con Edison walk-in center or authorized payment agent. Tell the clerk you want to pay your Con Edison bill with your food stamps.
Auto Pay
For hands-free bill payment, enroll in Auto Pay to have payments automatically debited from your bank account each month. Log in online or call 1-888-925-5016 to sign up.
Get Payment Assistance from Con Edison
If you’re having trouble paying your Con Edison bill, assistance is available:
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Payment plans – Set up a monthly payment plan to pay your balance over time.
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Bill discount programs – Lower-income customers may qualify for a monthly bill discount.
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LIHEAP grants – Get help paying energy bills through the Low Income Home Energy Assistance Program.
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NYC CoolRoofs program – Get a free white roof coating installed to reduce AC costs.
Call Con Edison at 1-800-752-6633 to discuss bill payment assistance options.
Manage Your Con Edison Account Online
Sign up for My Account on coned.com to take control of your Con Edison utility service. With an online account, you can:
- Check your balance
- View past statements and payment history
- Analyze your energy use
- Enroll in paperless billing
- Update account information
- And more!
Accessing your Con Edison account online makes managing your utility service faster and more convenient. Sign up today to enjoy the benefits.
We’re Here to Help
Paying your monthly Con Edison bill is a breeze with the variety of payment options offered. Choose the method that works best for your needs – online, phone, mail, in-person, or auto pay.
If you have any questions about your Con Edison bill, assistance programs, or account management, reach out for help. Contact Con Edison by phone, online chat, email, or visit a walk-in center. Our customer service team is always happy to assist customers.
Con Edison Walk-in Centers
The following customer service walk-in centers are open Monday through Friday from 8:30 a.m. to 5 p.m. Please submit exact payments only.
Bronx: 1775 Grand Concourse
Brooklyn: 345 Jay Street at National Grid
Manhattan: 122 East 124th Street
Queens: 89-67 162nd St. Jamaica at National Grid
Staten Island: 1140 Richmond Terrace
Westchester: At the Food Bazaar Supermarket, 1 Bogopa Plaza, Mount Vernon
Man shocked to find $38M Con Ed bill for Queens studio apartment
FAQ
Can I pay my Edison bill by phone?
Call 1-800-950-2356 to make a payment over the phone. You can also call 1-800-877-8600 to save your banking information for future use. There are no fees.
How to find con edison account number?
Again, your account number appears right under your name and right above “Bill Breakdown. You can email us at help@meltek at any time if you have any other questions about how to find your ConEd information or about Meltek. io.
How do I make a payment with Con Edison?
You’ll be redirected to our payment agent, BillMatrix, where you can make a credit or debit card payment. Commercial customers will be charged a fee of 2. 6% of the payment amount. Con Edison does not receive any portion of the service fee. Please let us know where we should email your payment confirmation.
Is Con Edison responsible for customer payments made at other locations?
Con Edison is not responsible for customer payments made at locations that are not authorized agent locations. These payments will be credited to customer accounts only if and when Con Edison receives them. Pay your bill the way that is most convenient for you.
Does Con Edison charge a service fee?
Commercial customers will be charged a fee of 2. 6% of the payment amount. Con Edison does not receive any portion of the service fee. Please let us know where we should email your payment confirmation. A new window will open where you can complete your payment.
When will my Con Edison Bill be credited to my account?
These payments will be credited to customer accounts only if and when Con Edison receives them. Pay your bill the way that is most convenient for you. Whether online, by phone, by mail, or in person, Con Edison will make sure it’s fast and secure.
Do I still pay Con Edison if my business receives a consolidated bill?
You’ll continue to pay Con Edison just like you always have. Single-billed customers: If your business receives one consolidated bill, your payment should be sent to Con Edison. Customers who are double-billed: If your business gets two bills (one from Con Edison and one from us), there are several ways to pay:
What benefits does Con Edison offer?
You can get more information here: Financial Assistance Programs | Con Edison. You may also be able to get a discount on your monthly bill if you get help from Medicaid, Federal Public Housing Assistance, Veterans Pension and Survivor Benefits, Lifeline, Head Start, or FDPIR. You can sign up for this discount yourself.
