We understand that billing and insurance information is often confusing. Barnes-Jewish West County Hospital is here to make the process clear and offer assistance at any point you have a question.
Paying medical bills can be a headache. It’s easy to get frustrated with the process because you have to read through confusing statements, remember due dates, and make sure payments go through on time. Patients can easily handle their medical bills from home thanks to BJC Healthcare’s easy-to-use online bill pay system.
Overview of BJC Healthcare
BJC Healthcare runs 15 hospitals and several clinics in Missouri and Illinois. It is a non-profit health care organization. BJC Healthcare takes care of millions of patients every year with the help of its more than 31,000 employees.
As a non-profit organization BJC Healthcare aims to improve the health of communities through clinical excellence and innovation. They strive to make health care more convenient accessible, and affordable for patients.
Benefits of BJC’s Online Bill Pay
BJC’s online bill pay system allows patients to view balances, schedule payments, and manage medical bills completely online Here are some key benefits of using BJC’s online bill pay
Easy Access
Patients can log in to the online bill pay system anytime, anywhere with an internet connection. There’s no need to call billing departments or wait on hold – bill pay access is available 24/7.
Payment Flexibility
The online system allows patients to pay medical bills by credit card, debit card, HSA, or electronic check. Patients can choose whatever payment method works best for their situation.
Payment Scheduling
Patients can schedule one-time or recurring payments to fit their budget The system will automatically process payments on the selected date so patients don’t have to remember to pay each month
Balance Transparency
The online portal provides real-time account balances so patients always know what they owe. Patients can view itemized statements and drill down on charges to understand what they’re paying for.
Payment Notifications
The system can send email receipts and reminders when payments are processed or due soon. Patients don’t have to wonder if a payment went through successfully.
Billing Support
Patients can easily get in touch with billing staff through the online portal if they have questions about a bill. There’s no need to search for right billing phone number.
Getting Started with Online Bill Pay
Using BJC’s online bill pay system is quick and easy. Just follow these steps:
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Locate your medical bill statement. Bills can be identified in two ways:
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Statement looks like the sample Wallet statement image shown on the website
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Statement includes the URL www.BJCWallet.org
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Click the link or image that matches your statement to access the payment portal.
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First-time users will need to create an account. Enter your account number, name, email address, and create a password.
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Review your account balance and recent billing activity.
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Enter your credit or debit card information or, for e-checks, your bank account information to set up a payment method.
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Schedule a one-time payment or set up recurring payments.
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Receive confirmation and email receipts for successful payments.
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Check your account anytime to view up-to-date balances and payment history.
It only takes a few minutes to set up online bill pay through BJC’s system. Patients can easily manage medical bills without the hassle of phones calls, paper statements, or writing checks each month.
Applying for Financial Assistance
BJC Healthcare offers financial assistance programs to patients who qualify. If you’re worried about being able to pay your medical bills, consider applying for financial assistance.
Here are some options to receive help with medical costs:
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Payment Plans – Set up interest-free monthly payments to pay off your balance over time.
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Discounts – You may qualify for discounted care based on income, expenses, and family size.
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Medicaid – BJC representatives can help you apply for Medicaid coverage if eligible.
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Free Care – If your income falls under a certain level, you may qualify for free medical services.
To learn more about financial assistance options, contact a BJC financial representative through the online bill pay portal. The sooner you seek help, the more options will be available to you.
Pay Medical Bills Stress-Free with BJC Online Bill Pay
Don’t let medical bills pile up and lead to unnecessary stress. BJC Healthcare’s online bill pay system allows patients to easily view balances, schedule payments, and manage accounts fully online. Plus, financial assistance is available for those who qualify.
Take control of medical bills and enjoy the convenience of paying on your schedule. Sign up for BJC’s online bill pay today to reduce headaches and manage healthcare expenses with ease.
Charges on Your Hospital Bill
The last thing we want is for you to be caught off guard or confused by the charges on your hospital bill. That’s why we are happy to talk with you about your patient expenses — call 314. 362. 8400 .
We are committed to sending your bill to you as quickly as possible. Once you receive it, look for:
- Clear list of services and due date: The hospital bill you receive will clearly list the services rendered and the date payment is due.
- There may be extra charges for services provided by other medical professionals while you are in the hospital. These services may be billed separately. Professional fees that may be charged separately from the hospital include those for doctors, labs, and x-rays.
- Payments up front: You probably had to pay some things at the time the services were rendered, like your insurance deductible, co-pays, and fees for services that your insurance didn’t cover.
If you have health insurance, we will send a bill to your insurance company soon after the care has been given. If you do not have insurance coverage, we will send the bill directly to you.
Know that your financial situation should never compromise the quality of care you receive. We are happy to work with all patients at Barnes-Jewish West County Hospital, no matter what insurance they have. Please let us know if you need help to pay your bill while you are still here in the hospital. All information will be kept confidential.
You may qualify for financial assistance. Find out more about our Financial Assistance Policy and contact our customer service representatives to determine if help is available for you.
Are You an Inpatient or Outpatient?
It sounds like an obvious question, but did you know that even if you stay in the hospital overnight, you might still be considered an “outpatient?” And the answer matters because your hospital status as an “inpatient” or an “outpatient” affects how much you pay for hospital services like X-rays, drugs and lab tests. Your hospital status may also affect whether Medicare will cover your aftercare in a skilled nursing facility (SNF).
If you are in the hospital more than a few hours, always ask your doctor or the hospital staff if you’re an inpatient or outpatient. Then, ask to speak to the hospital case management department about how your insurance plan covers inpatient, outpatient or outpatient observation services. Generally, it will fall into two categories:
- Inpatient: If you are an inpatient, you will probably have to pay a one-time deductible for all of your hospital care while you are there.
- Outpatient: If you are an outpatient, you will probably have to pay a flat fee for each outpatient hospital service. This amount may vary by service.
Refer to the Inpatient Folder for more specific inpatient/outpatient scenarios and what they may mean for coverage. If you are a Medicare beneficiary, you can call 800. 633. 42277 (800. MEDICARE).
BJC Healthcare introduces new mask requirements for staff, patients, and visitors
FAQ
Where is the BJC HealthCare headquarters located?
St. Louis, MOThis is Forest Park Avenue. Turn right (east), and travel one block to the traffic signal at Euclid Avenue. The main office of BJC HealthCare is at 4901 Forest Park Avenue, in the BJC Center for Outpatient Health. This is on the northwest corner of Forest Park and Euclid avenues.
Does BJC use epic?
What does the president of BJC make?
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Key Employees and Officers
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Compensation
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Other
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Bjc Liekweg Richard (President, Director)
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$2,583,086
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$347,105
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Bjc Barto Nick (Sr. Vp,Cfo, Treasurer)
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$1,582,674
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$135,961
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Is BJC only in Missouri?
More about BJC locations and services. Across Missouri and into Southern Illinois, our hospitals, medical clinics and organizations provide individualized, personal care to our entire community.
How do I get a refund from BJC HealthCare?
Refunds using debit and credit cards will be refunded to the card used to make the payment, when possible. All other refunds will be made by check. If you have questions, please contact our service center at (314) 362-8400 or (855) 362-8400. Thank you again for choosing BJC HealthCare.
Can BJC hospitals charge me more than a patient with health insurance?
If you qualify for financial assistance, BJC hospitals cannot charge you more than the amounts generally billed to individuals with health insurance. Learn more about how amounts generally billed are calculated to ensure you are not being charged more than a patient with insurance coverage.
How do I pay my bill at St Louis Children’s Hospital?
Pay My Bill St. Louis Children’s Hospital has an online bill pay system through BJC HealthCare. Payments can be made by credit card, debit card or electronic check. Please have your billing statement ready when you sign on. Click here to pay your bill.
What if I get a surprise bill at an in-network hospital?
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. Don’t get shocked by your bill. If you have any questions about it, please call us at (314) 362-8400 or (855) 362-8400 toll-free.
