How to Pay Your Black River Electric Bill Online, In Person or By Mail

Black River Electric Cooperative provides electric service to over 27,000 members in Missouri As a customer of Black River Electric, you have several options to pay your electric bill conveniently and on time each month Read below for a complete guide on how to pay your Black River Electric bill online, by phone, in person, or by mail.

Overview of Black River Electric Bill Payment

Black River Electric offers members three main ways to pay electric bills

• Online – Through SmartHub web and mobile app
• In Person – At local office or authorized pay agents
• By Mail – Send check or money order to P.O. Box

You can also call in payments by phone during business hours. We’ll outline the steps for each of these payment methods below. Understanding all of your bill payment options with Black River Electric ensures you can pay on time and avoid any late fees.

Paying Your Black River Electric Bill Online

The fastest and most convenient way to pay your Black River Electric bill is online through SmartHub. Here’s how it works:

Step 1: Login to SmartHub

• Visit brec.smarthub.coop or use the SmartHub mobile app

• Enter your account number and password

Step 2: Select Pay Bill

• Click Pay Bill to enter payment details

• Choose amount – current balance, minimum due, or custom

Step 3: Enter Payment Info

• System accepts Visa, Mastercard, Discover, American Express

• Can also pay with bank account (routing and account number)

Step 4: Submit Payment

• Carefully review payment info before submitting

• Once submitted, payment processes immediately

• Get email confirmation and receipt

Paying online through SmartHub is fast, easy, and secure.

Paying Your Bill In Person

You can pay your Black River Electric bill in person at:

• Local office – 2600 Highway 67, Fredericktown MO

• Authorized pay agents – view locations on brec.coop

What to bring to pay in person:

• Photo ID

• printed bill or account number

• Accepted payment types – cash, check, credit/debit

Paying at the office or pay agents results in same day processing.

Paying Your Black River Electric Bill by Mail

To pay your electric bill by mail:

• Make check or money order payable to Black River Electric

• Write your account number on the memo line

• Mail to: Black River Electric, PO Box 31, Fredericktown, MO 63645

• Allow 5-7 days for check payments to process

• Only cash/check accepted via mail – no credit cards

Paying by mail is simple but takes more time to process.

Payment Processing Timeframes

Payment method dictates how quickly your payment is applied to your Black River Electric account:

• Online – Instant processing

• In person – Same day processing

• Mail – Allow 5-7 days

• Phone – 1-2 day processing

For fastest processing, paying online through SmartHub is recommended.

Late Payment Fees and Disconnection Policy

Black River Electric charges late fees if bills are not paid by the due date. Avoid fees by:

• Paying early in your billing cycle

• Enrolling in autopay or recurring payments

• Tracking due dates on your calendar

Failure to pay may also result in electric service disconnection. Black River Electric offers payment plans to avoid disconnection.

Setting Up Recurring Payments in SmartHub

For automatic bill payment, enroll in recurring payments through SmartHub.

• Choose frequency – weekly, bi-weekly, monthly

• Pick auto-payment date

• Update or cancel anytime

Recurring payments prevent missed, late payments.

Account Management and Usage Monitoring

Through SmartHub, members can also:

• View energy usage and billing history

• Compare usage to neighbors

• Access money-saving energy tips

• Update account and contact info

• Monitor home energy use

• Receive paperless billing

Effectively managing your SmartHub account ensures accurate billing and saving money on your electric costs.

Payment Assistance Programs

Black River Electric partners with agencies to offer payment assistance programs to those in need, such as:

• Low Income Home Energy Assistance Program (LIHEAP)

If you are struggling to pay your bill, contact Black River Electric to ask about bill help.

Avoid Disconnection By Paying On Time

Paying your Black River Electric bill by the due date is crucial to avoiding late fees, disconnection, and reconnection charges. Online payments through SmartHub make paying fast and easy. Don’t let your electric service get shut off due to non-payment.

Get Started Paying Your Black River Electric Bill Online

Paying your electric bill to Black River Electric Cooperative is quick and straightforward through SmartHub. Remember:

• Pay online for instant processing

• Sign up for recurring payments to avoid late fees

• Seek bill pay assistance if needed

• Keep your account in good standing

Take control of your Black River Electric account and pay online today!