A Complete Guide to Bluegrass Cellular Online Bill Pay

Paying your monthly bills online has become the preferred method for most people today. It’s fast, secure, and gives you 24/7 access to manage your account. For Bluegrass Cellular customers, paying your wireless bill online is easy and convenient.

In this comprehensive guide we’ll walk through the various online and mobile payment options Bluegrass Cellular offers its customers for quick and hassle-free bill payment each month.

Overview of Bluegrass Cellular Bill Payment Options

Bluegrass Cellular gives customers multiple ways to pay their monthly phone bill through the online account, mobile app, website, or over the phone Here are the online and mobile bill payment methods they have available

• My Account – Log into your account on the Bluegrass Cellular website or mobile app to view your bill, see payment history, make one-time payments, set up autopay, and manage your account details.

• Website Payments – Make quick one-time bill payments on bluegrasscellular. com without having to log into your account.

• Auto Pay—Set up your bank account or credit card to make monthly payments on its own. Get a discounted rate when you enroll.

• Mobile App—To safely pay your bills from your phone or tablet, download the Bluegrass Cellular app for Apple or Android devices.

• Phone – Call #PAY (#729) from your Bluegrass Cellular phone or call 1-800-927-CELL to pay your bill over the phone with an agent. Fees may apply.

• Mail – Send a check or money order to Bluegrass Cellular’s payment mailing address. Allow 7-10 days for mailed payments to process.

Online, mobile app, and automated phone payments are free, instant, and secure. Payments made by 6 PM CT are applied the same day to your account.

Step 1: Access Your Bluegrass Cellular Online Account

To get started with online bill pay, you first need to log into your account profile:

• Go to bluegrasscellular.com and click on “My Account” or “Login” at the top of the screen.

• If you already have an online account, enter your username and password on the login page.

• If this is your first time, click “Register” to create a new username, password, and security question.

• Provide your Bluegrass Cellular mobile number, account PIN, email, and billing zip code to register.

Once your account is created, you’ll be able to view your monthly bill, access 12 months of statements, set up autopay, update payment methods, and more.

Step 2: Select a Payment Method

Under the “Payments” or “Billing” tab, you can view and manage payment methods saved to your Bluegrass Cellular account. Options include:

• Credit/Debit Card – Visa, Mastercard, American Express, Discover

• Bank Account – Checking or savings account

• Bluegrass Cellular Account Balance – Pay from an existing account credit

To add a new payment method:

• Click “Add Card” or “Add Bank Account”

• Enter your card details or bank account and routing numbers

• The payment method will be saved to your account for future bills

You can edit, update, or remove saved payment methods anytime under “Payment Methods” or “Billing Options”.

Step 3: Make a One-Time Payment

To pay your current monthly bill:

• Go to the “Payments” or “Usage & Payments” tab

• Select a payment method, or choose to pay with a new method

• Enter the payment amount. You can pay the full balance, minimum due, or a custom amount.

• Enter a future payment date up to 30 days out, or leave as today’s date for instant processing

• Click “Submit Payment” or “Pay Now”

• You’ll receive instant email confirmation with payment details and confirmation number.

Step 4: Sign Up for Auto Pay

For automatic hands-free bill payment each month, enroll in Auto Pay:

• From your account overview, click on “Auto Pay Settings”

• Select your preferred payment method and date

• Choose to pay the minimum, full balance, or a fixed amount each month

• Review terms, check the agreement box, and click “Confirm”

Your monthly payments will now process automatically. You can cancel or update Auto Pay anytime.

Enrolling in autopay also earns you a monthly discount on your Bluegrass Cellular plan.

Paying via the Mobile App

The Bluegrass Cellular mobile app allows you to easily pay your bill from your iPhone or Android device:

• Download the app from the Apple App Store or Google Play Store

• Log into the app using your account credentials

• Tap the app menu (top left) and select “Payments”

• Choose a payment method and amount

• Confirm your details and tap “Pay Now”

The app also lets you set up autopay, view statements, monitor data usage, access rewards, and manage your account.

Paying by Phone

To pay your bill over the phone, Bluegrass Cellular provides two options:

• To pay from your Bluegrass Cellular phone, dial #PAY (#729) and follow the automated prompts. Have your account PIN ready.

• To pay from any phone, call 1-800-927-CELL and select Billing > Make Payment from the menu. Provide your wireless number and account PIN.

Service fees may apply for phone payments made with an agent.

Paying by Mail

To pay by mail, send a check or money order with your phone number written on it to:

Bluegrass Cellular
Department 0205
Palatine, IL 60055-0205

Allow 7-10 days for mailed payments to be received and processed. Paying online, through the mobile app, or by phone is much faster.

Avoid Late Fees and Service Disruption

Be sure to pay your bill in full by the monthly due date to avoid late fees and potential service interruption. Online payments made by 6 PM CT each day are applied same-day.

If your service is at risk for non-payment, pay immediately online or by phone, then contact customer service to confirm they’ve received your payment and provide the confirmation number.

Enrolling in autopay ensures your payments are handled automatically each month so you never miss a due date.

Get Payment Assistance if Needed

If you’re struggling to pay on time or afford your current cell plan, Bluegrass Cellular offers programs to help:

• Payment arrangements – Set up a customized payment plan to pay your balance over time

• Service adjustments – Reduce high data allotments or switch to a lower cost monthly plan

• Account assistance – Apply for credits or waived fees if facing financial hardship

Contact their customer support team to discuss bill payment help and account management assistance.

In Summary

• Paying your Bluegrass Cellular bill online is fast, easy, and secure through your online account, mobile app, by phone, or mail.

• Be sure to pay your monthly balance by the due date to avoid fees.

• Set up autopay to simplify bill management each month.

• Contact customer service if you need payment help or account management assistance.

This guide covers everything you need to know to easily manage Bluegrass Cellular bill payments online or through your mobile device. Paying your bill online saves time and gives you 24/7 account access.