Simplifying Your Bowling Green Utilities Bill Payments

Paying your utilities bill can feel like a chore but it doesn’t have to be. For residents of Bowling Green, Ohio and Bowling Green Kentucky, understanding your options for paying your electric, water, sewer, and other utility bills can help streamline the process. In this article, we’ll walk through the various ways Bowling Green utility customers can pay their bills easily and efficiently.

Online Bill Pay

The easiest way for most people to pay their Bowling Green utilities bill is online. Both Bowling Green Municipal Utilities (BGMU) in Kentucky and the City of Bowling Green Utilities Department in Ohio allow customers to set up online accounts to view and pay their bills.

Here are some key benefits of paying your Bowling Green utilities bill online:

• Convenience – Pay anytime anywhere with an internet connection. Avoid having to mail payments or visit the utility office.

• Payment Options – Make quick online payments via credit/debit card, bank account, or digital wallets like PayPal.

• Account Management – View bill history, set up recurring payments and go paperless.

• Reminders – Get email notices when your bill is ready and confirmations when paid.

• AutoPay – Set up automatic recurring payments from your account to avoid late fees.

Both Bowling Green utility providers use secure third-party systems to enable convenient online payments. BGMU uses InvoiceCloud while the City of Bowling Green uses MunipalPay (Muni-Pal).

To start paying your Bowling Green utilities bill online, simply visit your utility provider’s website and look for the “Pay My Bill” or “My Account” section. You’ll need to create an online account by providing details like your account number, name, and address.

Pay by Phone

If you prefer to pay your Bowling Green utilities bill over the phone, both providers offer pay-by-phone options:

• BGMU – Call 855-940-3824 anytime to pay via automated system.

• City of Bowling Green – Call 844-519-2038 24/7 to pay with automated system.

When paying by phone, you can use a credit/debit card, bank account, or other stored payment method. Phone payments usually incur an additional convenience fee.

Pay by Text

For quick, on-the-go payments, BGMU and the City of Bowling Green allow paying your utilities bill via text message.

To start paying by text, you’ll first need to register your account with the text pay service and store a default payment method. After that, you can text a keyword to a designated number whenever you get a bill to request payment. Reply “Y” to confirm and your bill will be paid using your stored payment details.

Mail-In Payment

If you prefer not to pay online or by phone, mailing in a payment is still an option. Both BGMU and the City of Bowling Green Utilities include a payment coupon and return envelope with paper bills. Simply detach the coupon, enclose payment (check or money order), and mail.

One downside is payments by mail take longer to process and you’ll want to allow 7-10 days for it to reach and post to your account. To avoid late fees, mail payments at least 1 week before the due date. An after-hours drop box is also available at the City of Bowling Green utility office.

In-Person Payment

You can also pay your Bowling Green utilities bill in person at the provider’s office.

• BGMU – Visit 801 Center St, Bowling Green, KY between 8am-4:30pm, Monday-Friday.

• City of Bowling Green – Visit 305 N Main St, Bowling Green, OH between 8am-5pm, Monday-Friday.

Both locations accept cash, check, money order, and credit/debit card payments. This is a good option if you’ve missed the deadline and need same-day payment processing to avoid service disruption.

Assistance Programs

If you’re having trouble paying your Bowling Green utility bill on time, check if you qualify for a payment assistance program:

• BGMU offers a Customer Assistance Program (CAP) for low-income customers. It provides a monthly discount on electric bills.

• The City of Bowling Green offers payment plans and extensions for customers in need. You can also inquire about the Home Energy Assistance Program (HEAP).

Don’t hesitate to contact your utility provider if you anticipate having difficulty paying a bill. They can explain program qualifications and application details so you can maintain service.

AutoPay

For maximum convenience, look into setting up recurring automated payments from your bank account, also called AutoPay. This ensures your Bowling Green utilities bill is paid on time each month without any extra effort on your part.

Both BGMU and the City of Bowling Green offer automated recurring payment options. Current AutoPay customers will be automatically transitioned to the new online bill pay system. To start or update AutoPay, simply log into your online account and enter your bank account information under payment settings.

In Summary

Paying your utilities in Bowling Green doesn’t have to be a hassle. Today, you have more options than ever to pay your electric, water, sewer, and trash bills conveniently online, by phone, text, mail or in person. Consider going paperless and setting up AutoPay to save time and avoid late fees. And if you’re facing financial hardship, don’t hesitate to ask about assistance programs. With all of these payment options, you can choose the method that works best for you and your situation.