Homeowners and renters in Wyandotte County must pay their utility bills to the Kansas City Board of Public Utilities (BPU). BPU offers a number of convenient payment options to make bill payment as easy and smooth as possible. We will show you everything you need to know to pay your BPU bill in person, over the phone, through the mail, or online.
Overview of BPU
BPU provides electricity and water to all homes and businesses in Kansas City, Kansas, and Wyandotte County. It is a community-owned, not-for-profit company. Since BPU is a public utility, it is run by a Board of Directors chosen by the Unified Government Wyandotte County/Kansas City Kansas.
In Wyandotte County, BPU serves more than 65,000 people with electricity and more than 53,000 people with water. Their goal is to make the community’s quality of life better while providing safe, reliable, and long-lasting utility services.
Understanding Your BPU Bill
Your BPU bill has charges for water and/or electricity service at your home or business. It has the following parts:
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Account summary: Provides an overview of your previous and current charges, payments made, and total amount due.
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Meter readings Shows meter readings for the current and previous billing cycle for calculating usage
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Electric charges: Itemizes your electric service and usage charges.
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Water charges: Itemizes your water service and usage charges.
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Other charges and credits: Lists any other fees, adjustments, or credits on your account.
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Message center: Contains important notices and reminders from BPU.
Carefully reviewing your BPU bill can help you understand the charges and manage your monthly usage. If you have any questions, you can contact BPU customer service.
Ways to Pay Your BPU Bill
BPU offers several convenient payment options to fit every schedule and preference:
Pay Online
The fastest and most convenient way to pay is online at bpu.com. You can securely pay your bill 24/7 using eCheck, debit/credit card, or other payment options. Log in to your account to access the latest charges and make a one-time payment or set up recurring payments.
Pay by Phone
Call 1-855-BPU-BILL (1-855-278-2455) to pay by phone using a credit card or bank account. This automated payment line is available 24 hours a day, 7 days a week. You can also speak to a customer service representative Monday to Friday from 8am to 5pm by calling 913-573-9190.
Pay by Mail
Mail your check or money order to:
KC Board of Public Utilities
PO Box 219661
Kansas City, MO 64121
Please include your account number on the check. Allow 5-7 business days for mail delivery.
Pay at a Kiosk
Visit one of BPU’s convenient PaySite® kiosks located around Wyandotte County to pay with cash or check. Kiosks are available 24/7 at places like Price Chopper, Hen House, Hy-Vee, and more. Find kiosk locations here.
Pay at Drop Box
Drop off a check or money order at the secure drop box located outside the BPU building at 540 Minnesota Ave, Kansas City, KS 66101. Payments left in the drop box by 6pm on business days are processed the same day.
Automatic Bank Draft
Forget late payments by enrolling in automatic bank draft. BPU will automatically withdraw your bill amount from your bank account each month. Log in to your account or call 913-573-9190 to enroll.
FlexPay
With FlexPay, you pay as you go and add money to your account balance whenever it’s convenient for you. It’s a pay-as-you-go system that lets you make small payments over the course of the month. Learn more about FlexPay.
Payment Assistance
If you’re facing financial hardship, BPU offers programs to help qualified customers pay their utility bills, including the Low Income Energy Assistance Program (LIEAP) and Project DESERVE. Learn about bill payment assistance options.
Late Payments and Disconnection
BPU bills are due by the due date shown on your monthly statement, typically 20 days after billing. A 10% late fee is applied to past due balances. If your account remains unpaid, your service may be disconnected. Reconnection fees apply to resume service.
Payment Tips and Reminders
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Log in to your BPU account frequently to check your balance and make payments.
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Consider enrolling in paperless billing and automatic payments to avoid late fees.
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If you’re struggling to pay your bill, contact BPU immediately to set up a payment plan.
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Moving? Make sure to close your BPU account or transfer service to avoid being billed for service at your old address.
Paying your BPU bill is quick and easy whether you prefer the convenience of online payments or mailing a check. Choose the option that fits your needs and budget. With multiple payment channels, BPU strives to make bill payment a hassle-free experience.
BPU: Ways to Pay Your Bill
Who is the Kansas City Board of Public Utilities?
For more than one hundred years, the Kansas City Board of Public Utilities (BPU) has made sure that everyone in Kansas City, Kansas has safe, reliable water and electricity. As a non-profit public utility, we are fully committed to serving our customers and the community as a whole. It’s more than simply providing a service.
How do I pay a BPU Bill?
913-573-9190 or click the below button. 1-855-BPU-BILL. Pay with a credit card or bank account. Need to speak to a customer service representative? Please call 913-573-9190. or money order payment. the mail. As a property owner, our customers have several electric services duties. Learn more about the different responsibilities of BPU customers.
How can I pay my KPU Bill?
To pay your KPU Bill, you can call Customer Service at 225-1000. Payments made over the phone. Customer Service is open Monday through Friday, 9:30am-5:30pm. Alternatively, you can also make payments online, but please note that all online payments may take up to two business days to post to your KPU account. Looking for kpu bill pay? Get in touch with online support.
