Paying your utility bill doesn’t have to be a hassle. You can pay your Brownsville-Pub bill in a number of easy ways, so you can pick the one that works best for you. This article will explain all the easy and quick ways Brownsville-Pub customers can pay their bill.

Online Payments

Online bill payment is the best choice for many customers who want to pay their Brownsville-Pub bill. The Brownsville-Pub online payment system works with InvoiceCloud. You can make one-time payments or set up payments to happen automatically. Here are some of the online options:

• One-time payments – Log into your Brownsville-Pub account anytime to make a one-time payment You can use a checking account (e-check) or credit/debit card

• Scheduled payments: You can set up future payments to be taken out of your account automatically on a certain date. This makes sure that you always pay on time.

• Auto-pay: You can set up recurring payments to be taken out of your bank account or credit card every month. This way, you’ll never forget to make a payment.

• Pay-by-text – Receive a text message with a link to pay your bill online. Just click the link and log into your account.

Online payments are fast, easy, and you can print a receipt for your records. One thing to note is that credit/debit card payments are limited to $1,000 per transaction. For bills over $1,000, we recommend using your checking account.

Phone Payments

You can also pay your Brownsville-Pub bill easily over the phone using InvoiceCloud’s automated payment system. Simply call (956) 983-6121 anytime and follow the prompts to make a payment. You can pay with electronic checks or credit/debit cards.

Phone payments offer the convenience of paying on-the-go without logging into your online account. Just keep in mind credit/debit card payments are still limited to $1,000 per transaction. A $0.95 surcharge also applies to phone payments.

Payment Stations

For those who prefer paying in person with cash, Brownsville-Pub has 19 authorized payment stations located at places like HEB, Lopez, and El Globo grocery stores. Payments are processed the next business day. You can even make partial payments at payment stations if needed.

By Mail

Sending your payment by mail is another option. Simply place your check or money order in the return envelope provided with your bill or in an envelope addressed to:

Brownsville PUB
P.O. Box 660566
Dallas, TX 75266-0566

Be sure to mail your payment 5 days before the due date to ensure it arrives on time. Payments go to a processing center in Dallas and are applied the day they are received.

Dropbox

For added convenience, Brownsville-Pub has a walk-up dropbox located at the front of their main building (1425 Robinhood Dr.). There is also a drop slot under the drive-up kiosk. Just remember to include your bill stub and account number with your payment.

Payments dropped after 3pm will be processed the next business day. We don’t recommend using the dropbox on your disconnect date if you have a payment arrangement.

Drive-Up Window

You can also pay in person at one of the five drive-up lanes at the Brownsville-Pub Administration Building. Drive-up windows are open Monday-Friday from 8am-5pm.

Payment Arrangements

If you’re having trouble paying your bill in full, Brownsville-Pub offers payment arrangements so you can pay over time. Arrangements let you avoid disconnection while paying what you can each month. Just be sure to call Customer Service to set up a payment plan.

Assistance Programs

For those facing financial hardship, Brownsville-Pub partners with local agencies to provide bill assistance. Programs can help qualified customers based on income guidelines and other criteria. Contact an agency like Catholic Charities or Community Action Corporation to see if you’re eligible.

Avoid Late Fees and Disconnection

With so many ways to pay your bill, there’s no reason to pay late or get disconnected. Choose a payment option that fits your needs and lifestyle. Auto-pay and reminders can help prevent forgotten payments and late fees. Reach out right away if you need a payment arrangement or financial assistance. Making paying your Brownsville-Pub bill quick and easy means one less thing to stress about!