The Camden County Municipal Utilities Authority (CCMUA) provides wastewater treatment services to residents and businesses in Camden County, New Jersey. As a customer, you receive a quarterly bill for sewer usage that must be paid on time to avoid penalties or service disruption This article will explain your CCMUA billing and payment options to help you easily pay your bill
Overview of CCMUA Billing
CCMUA bills for sewer service are issued quarterly on a staggered schedule
- Big Timber Cycle towns are billed on January 15th, April 15th, July 15th, and October 15th
- Cooper River Cycle towns are billed on February 15th, May 15th, August 15th, and November 15th
The billing charge is a flat rate of $93 per Equivalent Dwelling Unit (EDU) regardless of actual usage. An EDU represents the average wastewater generated per home.The full quarterly bill covers 3 months of sewer service.
You should pay the amount due within 30 days of the billing date to avoid late fees CCMUA only accepts payment for the current bill amount Any past due balances incur additional penalties and must be paid separately,
Ways to Pay Your CCMUA Bill
CCMUA offers several convenient payment options:
Pay Online
The fastest and simplest way to pay is through CCMUA’s online payment portal at www.ccmua.org. You can pay by linking a bank account for free ACH transfer or by debit/credit card for a $1.75 convenience fee.
Pay by Phone
Call 1-800-966-7995 to make an automated payment over the phone using your checking account information.
Pay by Mail
Send a check or money order payable to Camden County MUA to:
Camden County MUA
PO Box 1105
Bellmawr, NJ 08099-5105
Be sure to include your CCMUA account number or billing invoice number with your mailed payment. Allow 7-10 days for delivery and processing time.
Pay In-Person
Bring your payment to CCMUA Headquarters at 1645 Ferry Avenue, Camden, NJ 08104. You can pay with cash, check, or money order Monday thru Friday, 8:30 AM to 4:30 PM.
AutoPay
For hassle-free payments, enroll in AutoPay to have your bill paid automatically from a checking account each quarter. Download the AutoPay form from www.ccmua.org and mail it in.
Pay Late Balances
If you have a past due amount or final bill balance from a previous property, contact CCMUA Customer Service to make payment arrangements and avoid further penalties.
Review Billing and Payment History Online
Log into your online CCMUA account anytime to:
- View current and past bills
- Check your account balance
- Verify payment history
- Update your contact information
- Enroll in AutoPay
Accessing your account online provides full visibility into your billing status and payment activity.
Avoid Late Fees and Service Disruption
Pay your CCMUA bill by the due date to prevent penalties:
- A 10% late fee is charged on any overdue balance.
- Accounts over 90 days past due may have sewer service disconnected.
- A $50 reconnection fee applies if service is interrupted.
- Large overdue balances can be sent to a collection agency.
Payment issues can also negatively impact your credit report.
Get Account Help from CCMUA Customer Service
Contact CCMUA Customer Service at 856-541-3700 for help with:
- Bill or payment questions
- Balance inquiries
- Setting up new service
- Final account statements
- Changing your account mailing address
The knowledgeable CCMUA staff can explain your charges, take payments, and resolve billing problems.
Welcome to the Camden County MUA
Camden County is located in the southwestern portion of New Jersey, across the Delaware River from Philadelphia. Burlington, Atlantic, and Gloucester Counties border Camden County on the north, east, and south. The County is 226 square miles in area, with a population of about 500,000. There are thirty-seven municipalities in Camden County.
The northwestern part of Camden County (including 32 municipalities) is part of the Delaware Basin, where water flows into the Delaware River by way of the Big Timber Creek, the Cooper River, Newton Creek, and the Pennsauken Creek. This part of the County is densely populated and urban and/or industrial. Camden City, the county seat, is located at the northwestern tip of the County.
The southeastern area, containing five municipalities, is included in the Atlantic Basin, draining into the Atlantic Ocean by the Mullica River and the Great Egg Harbor River. This section is much more rural than the Delaware Basin. A large fraction of the Atlantic Basin section is within the Pinelands Preserve. The Pinelands Preserve is a million-acre forested expanse of New Jersey where development is highly restricted to preserve environmentally sensitive areas.
Before the Regional Wastewater Treatment System was constructed, 45 million gallons (170 million liters) per day of inadequately treated sewage was discharged into the lakes and streams of Camden County. Local municipal treatment plants, some 50 years old, were handling more flow than they were designed for.
The CCMUA constructed a regional collection system and modern treatment facilities to replace the outmoded municipal systems. These facilities cost $850 million dollars to plan, design, and construct. The project costs have been audited by federal, state, and county authorities. The costs are divided among all the users of the system and billed to each user quarterly. 70% of our budget pays for the debt service (or mortgage) on these U.S.E.P.A. required wastewater facilities. The quarterly sewer service bill sent by our Authority pays for the facilities constructed to treat the sewage from users’ properties. 93% of our operating revenue comes from collection of the quarterly sewer bill. Each municipality in Camden County has a Local Wastewater Treatment System which transports sewage from local properties to the Regional System. The towns have incorporated the charge for their service in local taxes, or send residents a bill directly for their service. The charge for the Local System is not included in the amount paid to our Authority for the Regional System.
Before the regional system went into operation, Camden County’s surface water and drinking water were threatened by pollution. The public health of our citizens was jeopardized by water borne diseases. In fact, the State of New Jersey ranked Camden County’s wastewater treatment system as the number one environmental protection priority in the state.
Pollution of local waterways was reduced by 90 – 95 % (as measured by the bacteria count) after the Regional Wastewater Facility began operation. The Authority also made repairs to Camden’s and Gloucester City’s sewer system. This has halted the discharge of 7 million gallons (26 million liters) per day of raw sewage into the Delaware River. Completed in 2014, the Atlantic Basin Interceptor Project has expanded sewer capacity in the municipalities of Berlin Borough, Berlin Township, Chesilhurst, Pine Hill, Waterford Township and Winslow Township. In 2015, CCMUA completed a project funded by the New Jersey Environmental Infrastructure Trust to capture the solids from all of the combined sewer outfalls in Camden County, which are designed to release flows in the sewer system that exceed capacity when stormwater enters the older city sewer systems. The solids capture project results in the capture and removal of 30 tons of solids per year that used to go into the Delaware River, Cooper River, and Newton Creek.
By providing proper wastewater treatment, and returning a cleaned effluent back to the Delaware River, our streams and rivers are once again being environmentally restored to be enjoyed by the residents, fish, and wildlife of Camden County. Proper wastewater treatment is a very serious public health issue and we are proud of the service we provide.
