Paying your Kohls bill over the phone is a quick and convenient way to keep your account in good standing. With a few simple steps, you can easily make a payment by phone anytime day or night.
How to Pay Your Kohls Bill by Phone
Kohls offers a few different options for paying your bill by phone Here is a step-by-step guide
Use the Automated Phone System
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Call the number on the back of your Kohls credit card. This is typically 855-564-5705.
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Follow the prompts to select “Make a Payment” from the menu.
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Enter your 16-digit credit card number when prompted.
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Select whether you want to pay the minimum, statement balance, or a different amount.
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Enter the payment amount.
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Provide your bank account information, including routing and account numbers.
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Review the payment details and submit the payment.
The automated system is open 24 hours a day, seven days a week, so you can pay at any time. Payments made after 7pm CT will post the next day.
Speak to a Live Agent
If you prefer to speak to a customer service agent to make your payment, you can call during business hours:
- Monday to Saturday: 7am – 9pm CT
- Sundays: 8am – 9pm CT
When connected to an agent, they will guide you through the payment process. Have your Kohls card number and bank account information ready to make things faster.
One benefit of speaking to an agent is that you can ask any questions you may have about your account at the same time.
Use the Kohls Mobile App
You can also easily pay your bill with just a few taps on the Kohls mobile app. To make a payment, just log in to your account, enter the amount, and click “Submit.” It’s a great way to pay on-the-go.
Payment Posting Timeframes
Keep the following timeframes in mind when paying your Kohls bill by phone:
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Payments made before 7pm CT will post the same day to your account.
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Payments made after 7pm CT will post the following business day.
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Weekend or holiday payments will post the next business day.
As long as you pay by the due date shown on your statement, your payment will be on time. Allow 2-3 days processing for mailed payments.
Payment Amounts
When making a payment by phone, you can choose to pay:
- The minimum payment due
- The statement balance
- A custom amount of your choice
If you choose a different amount, it only needs to be the bare minimum of what your bill says you owe. It can help lower interest rates to pay more than the minimum when you can.
Usage Tips
Keep these tips in mind to make bill payment by phone quick and easy:
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Before you call, get your Kohl’s card number, bank account number, and routing number ready. This saves time entering details.
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Call at off-peak times like early morning or late evening to potentially get through the prompts faster.
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Opt for the automated system when possible for the fastest service since you won’t wait to speak to an agent.
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Schedule a payment a few days before the due date in case you get busy and forget.
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Save the Kohls payment number in your contacts for quicker access on future calls.
Additional Ways to Pay Your Kohls Bill
While the phone is a convenient option, keep in mind you can also pay your Kohls credit card bill:
- Online – Through your Kohls.com account or bill pay service
- By mail – Send a check or money order to the payment address on your statement
- In-store – At checkout or customer service with cash, check, or debit card
Paying online is typically the fastest way since there’s no wait time. But the phone is great for quick payments anytime when you don’t have computer access.
Benefits of Paying by Phone
There are a few key benefits that make paying your Kohls bill by phone a good option:
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It’s fast – You can make a payment in just a few minutes using the automated system.
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Available anytime – The automated system is open 24/7, so you can pay at your convenience.
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You can schedule payments – Schedule repeating payments so you never forget a bill.
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Payment posts quickly – Payments made before 7pm CT post the same day.
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You can talk to an agent – Get any account questions answered when you speak to a rep.
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It’s secure – Kohls keeps your financial data safe when you pay by phone.
For quick and easy bill payment access anywhere, the Kohls phone payment system is extremely useful. Just follow the straightforward prompts or talk to an agent to take care of your bill.
Frequently Asked Questions
What is the Kohls credit card payment phone number?
The phone number to call to pay your Kohls credit card bill is typically 855-564-5705. This number will be printed on the back of your card.
Can I use automated bill pay to call and pay my bill?
Yes, you can set up automated or recurring payments through your bank or bill pay service. They will call the Kohls payment number on your behalf each month to make payments. Just schedule the payments at least 5 days before your due date in case it takes a couple days to process.
When will my phone payment post to my account?
Payments made on the automated phone system before 7pm CT will post the same day. Payments after 7pm CT post the following business day.
Can I get a payment confirmation number?
Yes, at the end of the automated phone payment process, you will be provided with a confirmation number for your records. If paying with a live agent, just request a confirmation number before ending the call.
What happens if I enter the wrong account number?
If you realize you entered an incorrect account number for the payment, call Kohls customer service right away to cancel the payment before it posts. You can then re-submit the payment with the correct account number.
Paying your Kohls credit card bill over the phone is a quick, easy way to keep up with payments. Just have your account and banking info handy, call when it’s convenient for you, and follow the simple automated prompts or agent’s instructions. In just a few minutes, you can take care of your bill and never miss a payment.
Members earn 5% every day with their Kohl’s card.
- Enjoy exclusive cardholder savings and discounts.
- Receive a special anniversary offer every year.
- After spending $600 at Kohl’s in a year, you can become an MVC and get free shipping every month.
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