How to Pay Your Carterville Water Bill Online: A Step-by-Step Guide

Paying your water bill to the city of Carterville doesn’t have to be a hassle. Carterville offers a quick and easy online payment option to take care of your water bill in just minutes from home. In this article, I’ll explain the benefits of paying online and walk you through the simple process step-by-step.

Why Pay Your Carterville Water Bill Online?

Paying your Carterville water bill online using the city’s website offers many advantages

  • It’s fast – Online payments post instantly, so you don’t have to wait for a check to clear

  • It’s secure – Your personal and payment information is protected by advanced encryption.

  • It’s convenient – Pay anytime, day or night, without leaving home.

  • Avoid late fees – Pay on time, every time when you setup automatic recurring payments.

  • It’s easy to track payments – Your payment history is stored in your online account.

  • No paper bills – Reduce clutter and waste with paperless billing.

  • Support your community – Online payments help Carterville reduce costs and improve service.

Paying online helps make your life easier while supporting your local community!

How to Pay Your Carterville Water Bill Online

Ready to pay your water bill to the city of Carterville online? Here are the simple steps:

1. Gather Your Information

To pay online, you’ll need:

  • Your Carterville water account number

  • Service address

  • Amount due

You can find this info printed on your latest paper bill or by logging into your online account.

2. Go to Carterville’s Online Payment Website

Go to https://www.visitcarterville.com/pay-water-bill/ in your browser. This is the city’s billing and payment portal.

3. Select a One-Time Payment or Sign Up

If paying for the first time, you’ll need to either:

  • Make a one-time payment as a guest by entering your account details.

  • Create an account to store your information for faster future payments.

Creating an account is recommended if you’ll be paying regularly.

4. Enter Your Payment Information

Complete the payment form with:

  • Account number

  • Service address

  • Payment amount

  • Credit/debit card details

Double check that all the information entered is correct!

5. Submit and Get Confirmation

After reviewing your payment details, click Submit to complete the transaction. You’ll see a confirmation page and receive a receipt by email.

Save this receipt for your records and proof of payment.

6. Setup Automatic Payments (Optional)

For hassle-free payments:

  • Check the box to enable automatic payments when creating your online account.

  • Your bill will be paid automatically each month using your default payment method.

Automatic payments mean no more late fees!

Review Payment History

To see your past Carterville water bill payments:

  • Log into your online account

  • Click on “View payment history”

  • Here you can see past payments and print receipts

Reviewing payment history makes it easy to track your water bill spending.

Get Help Paying Your Bill

If you’re having trouble paying your Carterville water bill, the city offers assistance:

  • Payment plans – Arrange an installment plan with the billing department.

  • Payment extensions – Request additional time to pay your balance if approved.

  • Low-income assistance – Qualified low-income households can get financial aid.

Contact the Carterville water department for help with unaffordable bills.

Paying Your Water Bill is a Breeze with Online Payments

Paying your water bill to the city of Carterville is now a quick and convenient process thanks to online billing and payment options. With just a few clicks, you can securely pay your bill from home while avoiding late fees.

Sign up for an online account to simplify water bill management and auto-pay for one less thing to remember each month. Support local government and the environment by reducing paper bills and mail.

So next time you need to pay your Carterville water bill, skip the check and stamp. Just log on and take care of it in minutes with easy online payment!

Carterville Il Water Bill Pay

Did you know you can pay your water bill online? It’s quick, easy, and secure!

UPDATE: 12/08/2024, 8:40am: The boil water order for all Carterville Water customers has been LIFTED. The Carterville Water & Sewer Department has installed a new water main in the area of McNeil and Blossom Streets, to replace an old and problematic section of the Carterville water system. In order to place this new section in […]

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Plans in place to improve Carterville’s water system after breaks halt service

How much does it cost to pay a bill in Cartersville?

Customers who choose to pay with a credit card or debit card will be charged a $4.25 convenience fee per $400 transaction. To pay securely over the phone, call 855-985-1127. Please have your City of Cartersville account number available.

Where is Carterville water & sewer department?

The Carterville Water & Sewer Department is located at 101 S. Division St., Carterville, IL 62918. Water service is one thing that many people take for granted, and it’s rarely realized what goes into providing running water to a town.

Is the tap water in Carterville safe to drink?

The tap water in Carterville is safe to drink as it meets all federal (USEPA) and State of Illinois drinking water health standards. This annual ‘Water Quality Report’ required by the Safe Drinking Water Act (SWDA) tells you where your water comes from, what our tests show about it, and other valuable items concerning your drinking water.

Does Illinois American water accept credit card payments?

Copy of your bill is preferred, but not required. Other Details: Check, Credit Card and Debit Card Payments accepted. Cash Payments are not accepted at this location. Illinois American Water partners with CheckFreePay who offers many Authorized Payment Locations across the state.

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