Living in the beautiful town of Castle Rock, Colorado comes with world-class views and amenities. It also comes with paying for town water service each month. Read on for a comprehensive guide to understanding and paying your Castle Rock water bill conveniently online.
Overview of Castle Rock Water Billing
Castle Rock Water provides water service and infrastructure maintenance to all homes and businesses in Castle Rock. Water bills include charges for
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Water usage based on monthly meter readings
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Fixed operations and maintenance fees
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Stormwater service charges
Bills are mailed monthly and due by the last business day of the month. There is a 5 day grace period before a $5 late fee applies. Accounts past due over 30 days incur additional fees and may face service disconnection.
Online Account signup
Castle Rock Water customers are highly encouraged to create an online account for bill pay. Benefits include
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Paperless billing
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Payment history dashboard
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Automatic payments
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24/7 account access online or via app
To signup, visit CRgov.com/MyWaterBill and provide:
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Account number (no leading zeros)
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Account holder name
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Email and phone number
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Password
You’ll receive a confirmation email to complete registration. Then you can login anytime to manage payments.
Payment Options Overview
With an online account, paying your Castle Rock water bill is fast and easy through:
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AutoPay – Scheduled automatic bank or card payments
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Credit/Debit Card – Visa, Mastercard, Discover, American Express
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eCheck – Electronic check payments from checking or savings
Other options without online account include:
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Phone – Call 844-519-1806 anytime
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Mail – Send check or money order to PO Box 178 Castle Rock CO 80104
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Drop Box – Drive up box available 24/7 at 175 Kellogg Ct
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In Person – Pay at Castle Rock Water office M-F 8am – 5pm
Avoid Late Fees
To avoid late fees, customers should:
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Pay online or via drop box by due date
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Enroll in AutoPay
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Opt into bill reminders
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If mailing, allow 7-10 days for delivery
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Pay past due balance in full if disconnected
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Keep payment information updated in online account
Account Responsibility
Per Castle Rock ordinance, property owners are ultimately responsible for water bills – even if tenants are occupying the property. Owners must ensure:
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Tenants set up water service upon move-in
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Payments are made in full by tenants each month
If an account becomes past due, the owner may incur fees or even a property lien. Monitor tenant accounts regularly to prevent disruption.
High Bill Troubleshooting
If your water bill spikes higher than normal, possible reasons include:
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Leak from pipes, toilet, sprinklers, etc.
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Changing from a vacant to occupied home
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Seasonal landscaping needs
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Rate increase by the utility
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Multiple heavy usage periods
Compare use across last year to identify any outlier months. Inspect home for leaks and monitor use patterns. Contact Castle Rock Water with any bill concerns.
Closing Thoughts
Understanding Castle Rock water billing practices helps residents budget appropriately and avoid unnecessary fees. Sign up for online account access to easily manage payments. Consider enrolling in AutoPay for hassle-free bill management. Monitoring account activity regularly is also advised to catch leaks or other usage changes. Keeping your Castle Rock water account in good standing is simple with the convenient online resources available. Reach out to the utility billing department with any questions.
Frequency of Entities
Castle Rock Water: 5
Online account: 4
AutoPay: 2
CRgov.com/MyWaterBill: 2
Water bill: 2
Where Can I Pay My Water Bill? – CountyOffice.org
FAQ
What is the average water bill in Castle Rock CO?
Average Winter Monthly Consumption The AWMC is reset annually on your April statement. For new customers, an average for the customer class and the average AWMC of 4,000 gallons is given until a personalized AWMC is set up. This costs about $35 per month.
Where do I pay my water bill in Laurel Mississippi?
Our water bill drop box is on the side of City Hall that faces Yates Avenue. You can also pay in person at City Hall, or you can mail your payment to us. You can also pay online from this website.
How do I make a payment at Castle Rock water?
Autopay – auto-draft your monthly payment and schedule it for any withdrawal date. Phone – anytime, automated phone access at 844-519-1806. Payment drop box: There is a drive-up payment drop box in the parking lot of Castle Rock Water, 175 Kellogg Court.
How can I contact Castle Rock Water?
You can contact Castle Rock Water at 1 877-804-5090 or by email at info@castlerockwater. com. Quick Links: Sign In; About; Blog; Contact Us; Media; Copyright © 2024 Castle Rock Water; made with
by Castle Rock Water
How do I create a Castle Rock Water Account?
If you already have an account, you just need to login to the Castle Rock Water site. Castle Rock Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Castle Rock Water website.
What is Castle Rock water?
Castle Rock Water is an integrated water system with services that include water, wastewater, stormwater and water resources. Castle Rock Water is part of the Town of Castle Rock, but it gets all of its money from water rates and fees. The title company or landlord is responsible for setting up new water accounts.
What is Castle Rock Water Business Solutions?
The Castle Rock Water Business Solutions department helps more than 28,000 customers with all of their water needs every month. Castle Rock Water is an integrated water system with services that include water, wastewater, stormwater and water resources.
How do I Stop my Water service in Castle Rock?
If you’re leaving Castle Rock, you need to cancel your Castle Rock Water service so you don’t keep getting charged. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form.
