Paying your municipal utilities bill in Cedar Rapids is easy and convenient when you use the online payment options. As a resident of Cedar Rapids, you likely receive a monthly bill for water, sewer, garbage collection, recycling, and other city services. While you can still pay these bills by mail or in person, the fastest and most efficient way is through the online portal. In this article, I’ll walk you through the simple process of paying your Cedar Rapids utilities bill online.
Overview of Cedar Rapids Municipal Utilities
The city of Cedar Rapids’ municipal utilities provide important services like drinking water, sewer maintenance, trash collection, and stormwater management. Your monthly utility bill covers the costs of providing these services to homes and businesses in Cedar Rapids.
The City of Cedar Rapids Utilities Department includes the following divisions:
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Water – Provides clean and abundant drinking water supply
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Water Pollution Control – Treats wastewater to protect the environment.
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Garbage & Recycling – Provides garbage, recycling, and yard waste collection.
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Sewer Maintenance – Maintains stormwater and sanitary sewer systems.
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Stormwater Management – Manages flooding and improves water quality.
Your utility bill pays for the infrastructure, staffing, treatment chemicals, and other expenses required to deliver these services. Understanding what’s covered in your utility bill can help make sense of the various charges.
Benefits of Paying Your Utility Bill Online
Paying your Cedar Rapids utility bill online provides several benefits:
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It’s fast – Make a payment instantly without mailing delays.
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Available 24/7 – Pay anytime, day or night.
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Saves money – Avoid late fees by paying on time.
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Secure – Payment portal uses encryption to protect your data.
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Automatic payments – Set up recurring payments from your bank account.
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Payment history – View past bills and payments in your account.
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Paperless billing – Reduce clutter and waste with e-bills.
Going online provides the quickest and most convenient way to pay your utility bill.
How to Pay Your Utility Bill Online
Paying online is a straightforward process that takes just a few minutes. Follow these steps:
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Visit the payment portal – Go to https://selfservice.cedar-rapids.org/EssUtility/ or find the link on the Cedar Rapids Utilities webpage.
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Enter your Cedar Rapids utility account number and password to get into your account. If you’re new, select “Register” to create an account.
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View your bill – Your current balance and payment due date will display. Click “Pay Bill” to proceed.
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Type in your payment information. You can choose to pay with a credit or debit card, an e-check, or an automatic bank draft. Enter your payment method details.
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Confirm payment – Carefully review the payment amount and details before submitting.
Once submitted, your payment will immediately process. You’ll receive a confirmation number and payment receipt via email. You can see your payment history at any time by logging back into your account.
For recurring payments, you can set up automatic monthly bank drafts directly from your checking account. This ensures your bill gets paid on time without needing to manually pay each month.
Payment Options Overview
When paying your utility bill online, Cedar Rapids offers three payment options:
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Credit/debit card – Visa, Mastercard, Discover, American Express
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Electronic check – One-time bank account transfer
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Automated bank draft – Automatic monthly payments from your bank account
Credit and debit card payments incur a 2.45% service fee. E-checks and bank drafts directly from your checking account do not have a fee.
For fees to be as low as possible, setting up a monthly automated bank draft is the best option. But the choice is yours based on your needs and preferences.
Understanding Your Utility Bill & Rates
Before paying your utility bill, it helps to understand what’s included and how rates are calculated. Your monthly bill covers:
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Water usage – Rate based on amount of water consumed.
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Wastewater service – Flat monthly fee plus water usage rate.
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Stormwater service – Flat monthly fee.
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Garbage collection – Varies based on container size.
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Recycling – Flat monthly rate.
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Sales tax – 7% state sales tax on services.
Rates for water, wastewater, and garbage/recycling are set by Cedar Rapids City Council. Details on current rates can be found on your bill and on the Cedar Rapids utility rates webpage.
Looking at current rates and your usage helps determine expected monthly costs. Conserving water, choosing a smaller garbage container, and recycling properly are ways to reduce your utility expenses.
Payment Assistance Programs
If you’re having difficulty paying your utility bill, Cedar Rapids offers programs to help qualified residents:
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Bill Round Up – Round bill to the nearest dollar to help others pay their bill.
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LIHEAP – Federal heating/cooling assistance program.
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Pay Plan – Arrange installment payments on past-due balance.
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Utility Customer Assistance – Provides bill credits to income eligible households.
Contact Cedar Rapids Utility Billing customer service to learn more about these payment assistance options if needed.
There are several convenient ways to pay your municipal utilities bill.
The City of Cedar Rapids is excited to partner with Paymentus to provide an all-new utility bill payment system for Cedar Rapids residents. Our online Customer Portal combines convenience, a simplistic user interface and enhanced security to make payments easier than ever. Pay online using the payment method you prefer today!.
Payment options include:
- ACH/eCheck, with no fees!
- Debit
- Credit Card (Visa, Mastercard, Discover, American Express)
- PayPal
Online payments are posted to your account in 1–2 business days. There is a $750. 00 limit per transaction, unless you are using AutoPay.
To pay by phone, call 1-888-821-2215. Please have your utility account number and credit card information available when you call.
Payment options include:
- eCheck, with no fees!
- Debit
- Credit Card (Visa, Mastercard, Discover, American Express)
- At WalMart Money Services counters near you, you can pay with cash, check, money order, credit, debit, or GreenDot.
- You can pay by check at some local business pay stations, which are shown below.
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Store |
Address |
Payment Options |
|---|---|---|
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Hy-Vee Foods |
1843 Johnson Ave. NW |
Checks Only |
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20 Wilson Ave. SW |
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|
4035 Mt. Vernon Rd. SE |
Checks Only |
Hy-Vee and Hy-Vee Drugstore locations not listed on the chart above are not able to accept Utility Bill Payments.
Community Pay Station payments are posted to your account within 3 business days. Please call customer service to note your account.
Drop box locations are listed below. Please include your payment stub. Check or money orders only. Payments received by Noon are posted same day. Payments received after Noon are posted next day.
- City Hall Walk-up Drop Box101 First Street SE: This is a walk-up location in the northeast corner of City Hall, near the north stairs on the east side of the building, which is right next to the intersection of 1st Avenue E and 1st Street SE. Along 1st Street SE, there are free temporary parking spots.
- A drive-up drop box at 1111 Shaver Road NE is part of the Water Administration Building. It is in the northeast corner of the building.
Mail check or money order payments to:
Cedar Rapids Municipal Utilities PO Box 3255 Cedar Rapids, IA 52406-3255
Initiate an eCheck through your banks bill payment portal. Most local banks have the Cedar Rapids Utilities routing information on file. Youll simply need to provide your ten-digit utilities account number. You can find your account number printed on your bi-monthly bill. If your bank does not have our routing information on file, use our address: PO Box 3255, Cedar Rapids, IA 52406-3255.
Call Utilities Customer Service at 319-286-5900 or email [email protected] during normal business hours if you need your account number. org.
Utility Bill Pay Options
FAQ
How do I stop service at Cedar Rapids Utilities?
Want to start or stop service? For residential customers, we offer two ways to do it: online or by phone. Prefer to speak with a representative to start or stop service? You may call our Customer Service team at 319-286-5900 to set up a Cedar Rapids Utility Billing Account.
What is the average water bill in Cedar Rapids?
The rate for water may vary each year and is set by City Council. There are utility bills sent out by the City of Cedar Rapids every two months. These bills may include charges for sanitary sewer, storm sewer, and solid waste. The cost for water alone is approximately $17. 00 per month.
What is the address for the city of Cedar Rapids org?
How do I pay my utility bill in Cedar Rapids?
Make cash, check, money order, credit, debit, or GreenDot payments at local WalMart Money Services counters. Pay by check at select local business pay stations. The City of Cedar Rapids is excited to work with Paymentus to give people in Cedar Rapids a brand-new way to pay their utility bills.
How do I make a one-time payment in Cedar Rapids City?
You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment. When you move to a new home in Cedar Rapids City, you’ll most likely already have running water, but you’ll still need to set up water service with the Cedar Rapids Water Department (CRWD).
What is Cedar Rapids’ payment system for non-utility billing?
Cedar Rapids launches payment system for non-utility billing The system is geared to provided improved payment capabilities for users to manage their bills more conveniently. The system is geared to provided improved payment capabilities for users to manage their bills more conveniently.
How long does it take to get water service in Cedar Rapids?
When you move to a new home in Cedar Rapids City, you’ll most likely already have running water, but you’ll still need to set up water service with the Cedar Rapids Water Department (CRWD). Luckily, Cedar Rapids has made it pretty simple with the following online form. Starting service generally takes just two business days.
What does Cedar Rapids Water Division do?
Provides water services to Cedar Rapids, Iowa, and surrounding areas, with a water source from shallow vertical and collector wells in sand and gravel deposits along the Cedar River. The Cedar Rapids Water Division, located in Cedar Rapids, Iowa, provides water services to the city and surrounding areas.
How do I pay my municipal utilities bill?
There are several convenient ways to pay your municipal utilities bill. Click on a link below to learn more: Make cash, check, money order, credit, debit, or GreenDot payments at local WalMart Money Services counters. Pay by check at select local business pay stations.
