CenterPoint Energy offers various convenient payment options to pay your natural gas or electric bill on time each month. This comprehensive guide will explain how to pay your CenterPoint Energy bill online, through the mobile app, by phone, by mail, or in person.
Paying Online
The fastest way to pay your bill is through CenterPoint Energy’s online account management portal, Follow these steps
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Go to midwest.centerpointenergy.com and click on “Sign In” in the top right corner.
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If you don’t already have an online account, click on “Register” under the sign in box and provide your account information to create one.
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Once signed in click on “Make a Payment” and select the account you want to pay.
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Enter the payment amount and submit your credit/debit card or bank account information
Payments made before 7 PM CT will process the same day. You can also setup recurring automatic payments through your online account.
Paying Via Mobile App
CenterPoint Energy offers a free mobile app for iOS and Android devices. The app allows you to securely pay your bill online 24/7.
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Download the CenterPoint Energy Mobile App and login with your account credentials.
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Tap on “Billing & Payments” then “Make a Payment” and select the account.
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Enter the payment details and submit.
The mobile app also allows you to view usage information, contact customer support, and report outages.
Paying By Phone
To pay your CenterPoint Energy bill over the phone with an agent, call 1-800-227-1376 and say “Make a payment” when prompted. Have your account number ready to check the balance and make a payment.
You can pay by credit/debit card, checking account, or electronic funds transfer. A $1.95 processing fee applies to phone payments. Payments made by 7 PM CT will post to your account same day.
Paying By Mail
To pay your bill by check or money order via mail, detach the payment stub from your paper bill and enclose it in the envelope along with your payment. Write your account number on the check memo.
Mail your payment based on your service location:
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Indiana customers: PO Box 2006, Houston, TX 77252-2006
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Ohio customers: PO Box 4849, Houston, TX 77210-4849
Allow 5-7 business days for delivery to avoid late fees.
Paying In Person
To make an in person bill payment at an authorized payment location, bring your paper bill or know your CenterPoint Energy account number. Cash, checks, money orders, and credit/debit cards are accepted.
Find an authorized payment center near you by visiting the CenterPoint Energy payment locations page.
In person payments will be applied to your account right away. This is a good option if you missed the bill deadline or need payment proof.
Enroll in AutoPay
Forget needing to remember to pay your bill every month. Enroll in AutoPay through your CenterPoint Energy online account to have payments automatically drafted from your bank account or charged to your credit card monthly.
To enroll:
- Login to your account and click on “AutoPay Accounts”
- Select your preferred payment method
- Review and submit the AutoPay agreement
Avoid Late Payments and Disconnection
Paying your CenterPoint Energy utility bill by the due date is important to avoid late fees, collections notices, and potential service disconnection. Use this guide to understand the various bill payment options available and select the one that fits your needs each month. For billing questions or payment assistance, contact CenterPoint Energy customer service. Managing payments properly allows you to avoid penalties and keep your natural gas and electricity flowing.
CenterPoint Energy customers in Indiana transitioning to new billing system
How do I pay my CenterPoint Energy Bill online?
Get started and register your account for online access to pay your bill. You can also schedule future payments, enroll in autopay, or make a one-time guest payment. Manage your options online by registering your free online account. All you need is your CenterPoint Energy account number and a valid email address. Get started.
Does CenterPoint Energy charge a fee for payments?
Fees apply when paying a third party vendor. CenterPoint Energy does not receive any portion of these fees. Authorized payment centers will accept your payment and provide you with a receipt. Payments made at these locations before 5 p. m. are posted to your account on the next business day.
How do I get access to my CenterPoint Energy Online Services?
You can now access your CenterPoint Energy online services, such as billing and payment options, energy usage reports, communication preferences, online service scheduling, and more! Password* Forgot your password? Don’t have an online account? Just make one and you’ll be able to use our online services.
What services does CenterPoint Energy offer?
CenterPoint Energy offers both electric and natural gas services. Please let us know what kind of information you want—residential or business—so we can give you the best customer information.
What is the mailing address for CenterPoint Energy?
P.O. Box 4981 CenterPoint Energy, Inc. Houston, TX 77210-4981
Where can I find more information about CenterPoint Energy rebates?
More information on rebates, energy-saving products and the Home Energy Squad ® program can be found at CenterPointEnergy. com/SaveEnergy. CenterPoint Energy is the biggest natural gas company in Minnesota. It serves more than 260 communities and 900,000 homes and businesses.
