Paying Your CenterPoint Energy Bill by Phone: A Convenient Option

Paying your utility bills can feel like a hassle sometimes. Life can get busy, and you might forget when your bill is due. You may also not want to deal with logging in online to make a payment. People who use CenterPoint Energy and want an easy and quick way to pay their bill should use the “pay by phone” option.

Overview of Paying Your Bill by Phone

CenterPoint Energy offers a few different ways for customers to pay their gas and electric bills. The main options are:

• Online through the CenterPoint Energy website
• By mail
• In person at an authorized payment location
• Over the phone

Paying by phone only takes a few minutes. If you have your account number ready, you can quickly pay your bill by calling the number below.

CenterPoint Energy Phone Payment Number: 800-227-1376

This option is available 24/7, so you can pay your bill whenever it’s convenient for you.

When you call, an automated system will walk you through the process. You’ll need to enter your 10-digit account number and the amount you owe. Then you can make your payment easily using a debit card, credit card or checking account.

Benefits of Paying Your Bill by Phone

There are a few key advantages to paying your CenterPoint Energy bill over the phone:

It’s Fast

The whole process takes 5-10 minutes at most. You don’t have to wait for a customer service representative – the automated system is quick and efficient. As soon as your payment goes through, your account will be updated.

It’s Available 24/7

You can call to pay your bill any time of day or night. The automated phone system never sleeps. So even if you’re up late or get paid in the middle of the night, you can take care of your bill right away.

You Can Pay Using Different Accounts

You can use a credit card, debit card, or checking account to pay over the phone. This gives you some flexibility in how you pay.

You Don’t Need Internet Access

Online payment isn’t a good choice if you can’t trust your internet connection. But to pay by phone, all you need is your phone number and account information.

It’s User-Friendly

The automated system is designed to be simple to use. Just follow the prompts and enter the required information.within a few minutes, your payment will be processed.

Step-By-Step Guide to Paying Your Bill by Phone

If you’re ready to give CenterPoint Energy’s pay by phone option a try, follow these steps:

1. Have your account information ready. Before calling, make sure you have your 10-digit CenterPoint Energy account number handy. You’ll also need the exact amount owed on your current bill.

2. Dial 800-227-1376. This is the dedicated phone number for paying CenterPoint Energy bills.

3. Select your language preference. Press 1 for English or 2 for Spanish.

4. Choose the residential or business billing option. Press 1 if you’re paying a residential bill. Press 2 for a business bill.

5. Enter your 10-digit account number. Use the phone keypad to input your account number.

6. Enter the amount you owe. Input the payment amount on your latest bill.

7. Select a payment method. Choose whether you want to pay with a credit card, debit card, or checking account.

8. Provide payment details. For credit/debit, enter your card number, expiration date, and CVV code. For checking, enter your account number and routing number.

9. Confirm payment. The system will recap your payment details. Press 1 to confirm and process the payment.

That’s all there is to it! Once you confirm your payment, your CenterPoint Energy bill will be paid in full.

Payment Methods Accepted for Pay by Phone

When paying your CenterPoint Energy bill over the phone, you have three payment options:

• Credit card – Visa, MasterCard, American Express, or Discover
• Debit card – Any major debit/ATM card
• Checking account – Provide routing and account numbers

The system will walk you through entering the necessary information for whichever method you choose.

Credit and debit card payments process immediately. Payments from a checking account typically take 2-3 business days to fully process.

Helpful Tips for Paying by Phone

To make sure your payment goes through quickly and smoothly when paying your bill by phone, keep these tips in mind:

• Have your account number ready so you don’t have to hunt for it during the call.
• Double check your bill to enter the right payment amount.
• Provide complete and accurate details for your payment method.
• Call from a quiet place where you can hear the prompts clearly.
• Have a pen and paper handy to write down any confirmation numbers.
• Call during off-peak hours to avoid long wait times if you need assistance.
• If you need help, press 0 at any time to speak with a customer service agent.

Other Ways to Pay a CenterPoint Energy Bill

In addition to phone payments, CenterPoint Energy offers a few other convenient ways to pay your gas or electric bill:

• Online – Login to your account anytime on CenterPointEnergy.com to make a payment.

• Automatic payments – Set up recurring payments from your bank account each month.

• By mail – Send a check or money order to P.O. Box 209, Evansville, IN 47702-0209.

• In person – Visit an authorized payment location near you.

• Budget Billing – Pay a fixed amount each month to even out seasonal highs/lows.

Choose the option that fits your needs and makes managing your utility bills as easy as possible. The phone payment method is just one more way CenterPoint Energy aims to provide exceptional customer service.

Contact CenterPoint Energy Customer Service By Phone

In addition to paying your bill, you can call CenterPoint Energy customer service at 800-227-1376 for assistance with:

• Questions about your bill or charges
• Setting up new service
• Reporting power outages
• Gas leaks or other emergencies
• Payment extensions
• Account maintenance
• And more!

Customer service agents are available 24/7 to help with any utility service needs.

Paying Your Bill Should Be Simple

Life gets busy enough without utility payments being a hassle. CenterPoint Energy offers flexible options like pay by phone to keep things quick and convenient for you. Whenever your bill is due, just call 800-227-1376 anytime day or night, enter your account details, make a payment, and you’re done! It’s one less thing to worry about each month.