Having reliable electric service is essential for homes and businesses. Central Georgia EMC provides electricity to over 93,000 accounts across middle Georgia. Paying your electric bill on time each month is an important responsibility as a co-op member. In this article, we’ll explain Central Georgia EMC billing and give step-by-step instructions for convenient payment options to keep your account in good standing.
About Central Georgia EMC
Central Georgia EMC is an electric cooperative utility owned by its customers located in central Georgia. Key facts about the co-op:
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Formed in 1938 to bring electricity to rural areas
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Headquartered in Jackson, GA
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Over 5000 miles of power lines across 11 counties
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Governed by a 9-member board elected by customers
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Not-for-profit co-op focused on providing reliable service
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93,000+ residential, commercial and industrial accounts
As a co-op, revenues from customer bill payments fund operations, maintenance and system improvements.
Understanding Your Electric Bill
Central Georgia EMC bills monthly for electric service. Key sections of your statement include:
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Account number and service address
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Meter readings – previous and current
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Kilowatt hour (kWh) usage for the billing period
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Itemized charges – base rate, fuel cost adjustment, usage, fees etc.
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Billing and due dates
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Total amount owed
Review your bill carefully each month and contact customer service with any questions. Compare your kWh use month-to-month to identify usage spikes.
Paying Your Electric Bill On Time
Electric bills from Central Georgia EMC are due 20 days after the billing date printed on your statement. Paying by the due date prevents late fees and potential disconnection. Consequences of paying late include:
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1.5% late fee on overdue balances
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Disconnection notice after 10 days past due
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$30 fee to reconnect service once balance is paid
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Disconnection if still unpaid after 15 days past due
Paying on time ensures uninterrupted electric service while keeping your co-op account in good standing.
Paying Your Electric Bill Online
The fastest, most convenient way to pay your Central Georgia EMC bill is online through the customer portal. Follow these simple steps:
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Visit www.cgemc.com and click “Pay Bill”
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Login to the customer portal with your account number and password
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Select “Pay Now” and choose which account to pay if you have multiple
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Enter payment amount – you can pay full or partial balance
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Provide credit/debit card info or checking account information
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Review payment details and click “Submit Payment”
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Get a confirmation number for your records
Online payments before 5 PM credit to your account the next business day. You can also set up recurring payments.
Paying Your Electric Bill by Phone
You can pay by phone using the automated IVR payment system:
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Call 770-775-7857 and select option 2
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Enter your Central Georgia EMC account number
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Select payment amount when prompted
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Provide credit/debit card number or checking account info
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Listen to confirmation of payment details
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Receive a confirmation number at the end
A $4.95 fee applies to phone payments. Allow 1 business day for processing.
Paying Your Electric Bill by Mail
To pay by mail, follow these instructions:
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Write your account number clearly on the check or money order
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Make it payable to Central Georgia EMC
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Indicate the payment amount on the memo line
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Mail to: CGEMC, PO Box 530812, Atlanta, GA 30353
Allow 7 business days for mailed payments to process. Include your remittance stub if possible.
Paying Your Electric Bill in Person
You can pay in person Monday-Friday 8am-5pm at:
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CGEMC office – 923 S. Mulberry St, Jackson, GA
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bank and retail kiosk locations
See CGEMC’s website for specific payment locations and hours. Bring statement or know your account number.
Payment Arrangement Options
If unable to pay your balance in full, call CGEMC to explain your situation and request a payment plan to avoid disconnection. Payment plans help spread payments over time but late fees may still apply.
Tips for Paying Your Electric Bill
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Provide updated contact information to CGEMC anytime it changes
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Consider enrolling in paperless e-billing to access statements online
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If facing financial hardship, ask about energy assistance programs
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Pay a budgeted amount weekly/monthly to avoid large monthly bills
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Set up automatic payments to ensure on-time payment if away from home
Keeping your Central Georgia EMC account current is essential for uninterrupted electric service. Take advantage of the secure online portal to pay 24/7. Just be sure to pay the total amount due by the due date each month.
Improving Efficiency and Reducing System Loss at Central Georgia EMC
Where can I make a payment in Jackson GA?
The kiosk is located at 923 S. Mulberry Street, Jackson, GA 30233 at the front entrance. Payments may also be made at the office in Jackson during the hours of 8:00 a. m. to 5:00 p. m. , Monday through Friday, or in the Night Depository after 5:00 p. m. or on the weekends.
How do I make a payment at Central Georgia EMC?
We have an automated payment system that can be used over the phone, on our website, and through the Central Georgia EMC mobile app. No matter what method you choose, you have the convenience of 24-hour access to these payment methods. Pay when you want, in the amount you want.
How does central Georgia EMC work?
Deposit amount based on credit inquiry. Central Georgia EMC reads the meter on a daily basis and posts a bill on a monthly basis. A bill is mailed or delivered electronically to your email. If the current monthly bill isn’t paid on or before the due date, the gross rate will go up by 5%.
Which banks accept central Georgia EMC payments?
The Bank of Monticello, located at 141 E. You can also pay Central Georgia EMC at the Greene Street branch in Monticello or at the Cadence Bank branches in Macon at 1535 Bass Road and 5980 Zebulon Road. Please note: The bank cannot accept past due payments.
When will I receive my monthly newsletter from central Georgia EMC?
Central Georgia EMC sends you a newsletter every month at the start of the month in a separate email. Depending on the weather, people who use electricity for heating or cooling may see big changes in their bills throughout the year.
What happens if I don’t pay my EMC Bill?
A bill is mailed or delivered electronically to your email. If the current monthly bill isn’t paid on or before the due date, the gross rate will go up by 5%. We have an automated payment system that can be used to make payments over the phone, on our website, and through the Central Georgia EMC mobile app.
