The Central Hudson Gas & Electric Corporation (CenHud) is a subsidiary of the CH Energy Group, Inc. â owned by Fortis Inc. , a multinational distribution utility company with operations in the United States and Canada. Central Hudson has electric and natural gas customers in the mid-Hudson River Valley, New York City, Albany, Kingston, Poughkeepsie, and the Dutchess County, across the New York State. Heres how Central Hudsonâs payment system works, along with everything you need to know about their rates. byAmanda SmithPosted December 11, 20228m Read.
Paying your utility bills can feel like a chore. Writing and mailing a check, driving to a payment center or logging into your account to make an online payment all take time out of your busy day. But paying your Central Hudson bill doesn’t have to be a hassle. The easiest and most convenient way is to pay by phone.
How To Pay Your Central Hudson Bill By Phone
Paying your Central Hudson bill by phone is a breeze. You can call 1-888-909-4634 at any time, day or night. You’ll need to have your account number ready. The automated system will guide you through the payment process.
First, you’ll enter your account number. Then you can choose whether to pay the full balance or a partial payment. The system will tell you your current balance due so you know how much you need to pay.
After that, you’ll be asked to enter the information for your credit or debit card. Central Hudson accepts Visa, MasterCard, American Express and Discover cards. You can also use your checking account number to pay with an electronic check.
After entering your payment info, confirm the amount you want to pay. The system will process the payment and email you a payment confirmation. It’s that easy! The entire call usually takes less than 5 minutes.
Benefits of Paying Your Bill By Phone
Paying your Central Hudson bill by phone has many advantages:
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The automated system is quick and easy to use. There is no need to wait on hold or talk to a customer service rep.
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Available 24 hours a day, seven days a week; you can pay at any time, even on weekends and holidays.
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Multiple payment methods – Use your credit/debit card or electronic check.
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Payment confirmation – You’ll receive an email confirmation for your records.
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Saves time – No need to write and mail a check or drive to a payment center.
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Pay partial amounts – You don’t have to pay the full balance due if you can’t.
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Store payment info – Register your payment method to use it again next time.
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Accessible – Pay by phone if you don’t have internet access.
Other Ways To Pay Your Central Hudson Bill
In addition to paying by phone, Central Hudson offers several other convenient payment options:
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Pay online – Login to your account anytime to make a payment by credit/debit card or e-check. You can set up recurring payments here too.
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Pay by text – After registering your cell phone number, you can pay your full balance by texting a keyword.
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Automatic payments – Have your bill paid automatically each month by linking your bank account.
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By mail – Mail a check or money order using the payment slip and envelope included with your bill. Allow 5-7 days for it to process.
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In person – Bring cash, check or credit/debit card to an authorized CheckFreePay location.
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Budget billing – Pay a fixed amount each month based on your average costs. This helps avoid seasonal spikes.
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Financial assistance – Payment plans, discounts and government programs are available if you’re facing financial hardship.
Paying By Phone Ensures Uninterrupted Service
It’s important to pay your Central Hudson bill on time every month. If your account becomes past due, you risk having your service disconnected. Paying by phone makes it easy to avoid late fees and service interruptions.
As long as your payment is made by the due date shown on your bill, your account remains in good standing. The phone payment option allows you to pay your bill from anywhere, even if you’re traveling or don’t have access to the other payment methods.
Setting payment reminders in your calendar and enrolling in paperless billing are other ways to help you pay on time. But when you need to get a payment in quickly, calling Central Hudson’s payment line is the most reliable method.
What If My Payment Doesn’t Go Through?
If your phone payment doesn’t go through due to insufficient funds or another issue, you will be notified immediately. You can then enter another payment method like a different credit card.
As long as you pay the past due amount before your service gets disconnected, you can avoid any service interruptions. Just be sure to update your payment method information if your card has expired or been lost/stolen.
Calling Central Hudson promptly if a payment fails allows you to remedy the situation right away. A customer service agent can assist you if you have any trouble making a payment over the phone.
Manage Your Account Online
In addition to paying your bill, Central Hudson’s online account management system allows you to:
- View bill history and payment confirmation
- Monitor energy use
- Enroll in paperless billing
- Update account information
- Set up recurring payments
- Submit meter readings
- Report outages
- And more!
Accessing your online account takes just a few minutes to set up. Having an online account makes managing your Central Hudson service quick and easy.
Reliable Service and Support From Central Hudson
As your local utility provider, Central Hudson is committed to providing excellent customer service and making bill payment hassle-free. Paying by phone is just one of the many convenient options offered.
If you ever have questions about your account or need assistance, you can call or email Central Hudson’s customer support team. They are available 24/7 to help.
For over 175 years, Central Hudson has delivered safe, reliable energy to households and businesses in New York’s Mid-Hudson Valley. By offering flexible payment programs like pay by phone, Central Hudson puts customer needs first.
Does Central Hudson Have Payment Plan Options?
Central Hudson has several payment plan options for different customers. Here are five payment programs they currently offer.
- With Budget Billing, you can avoid changes in your monthly bill based on the seasons and pay the same amount every month all year long. Your average monthly amount is based on how much you’ve used in the past, what the weather forecast says, and how prices might change. You can learn more here.
- When you use electricity during off-peak hours, the Time-of-Use program lowers your rates. When you use electricity during peak hours, rate go up. You can learn more about the program here.
- Deferred Payment Agreement: If your account is past due, you can pay it off in monthly installments to keep your service. You can request a Deferred Payment Agreement using this form.
- If you are on a fixed income, get Social Security checks, or get disability benefits, you can get longer billing due dates with the Extra Security Plan. You can apply and learn about it here.
- Help with Payment: If you’re having trouble paying your energy bill, you can apply for a number of programs that will help you with payment. You can get help from HEAP, the Good Neighbor Fund, the Life Support Apparatus Program, and the Help During Hospitalization program. You can learn more about payment assistance programs here.
Under special circumstances, you can apply for a Medical Emergency or Gift Certificates to help pay your bill.
Central Hudson Phone Number and Contact Info
Here is some general contact information.
- Central Hudsonâs Customer Service â 1-845-452-2700
- If Calling Beyond the 845 Area Code â 1-800-527-2714
- Commercial Speech/Hearing Impaired â TDD/TTY 711
- Contact Center â 1-845-486-5410
- Gas Odor Hotline â 1-800-942-8274
- Mailing Address â Central Hudson Gas & Electric Corp. , 284 South Avenue, Poughkeepsie, NY 12601.
- Other Ways to Get in Touch: 7964 Route 9W, Catskill, NY 12414
Itâs best to call these numbers with your registered phone number. Â
âUtility NameDefault rateRate through ArborSavingsNo items found.Table of Contents
CHATS: I need help paying my bill
FAQ
Can I pay Central Hudson with a credit card?
A line-by-line explanation of each charge on your bill. Avoid seasonal cost fluctuations and get a consistent amount due each month. Have your bills paid automatically from your credit/debit card or bank account.
How many customers does Central Hudson have?
Central Hudson Gas & Electric Corporation (Central Hudson) is a regulated transmission and distribution utility serving approximately 315,000 electric customers and 90,000 natural gas customers in a defined service territory of New York State’s Mid-Hudson River Valley.
What is budget billing Central Hudson?
To avoid the seasonal fluctuations of energy bills that can be caused by hot or cold weather extremes, Budget Billing aims to spread your bill payments evenly over 12 months.
What does Central Hudson cover?
Central Hudson delivers natural gas and electricity in a defined service territory that extends from the suburbs of metropolitan New York City north to the Capital District at Albany.
Where can I pay my Central Hudson Bill?
The following payment agents are currently in Central Hudson’s service area. However, you can also make payments at other Western Union bill payment locations, even if they are not in Central Hudson’s service area. A list of all the gas stations, grocery stores, and other places you can pay your Central Hudson bill in person
Does Central Hudson have a budget billing service?
Central Hudson offers a budget billing service where customers pay the same amount for 11 months based on how much they have used in the past. The 12th month is adjusted for differences in usage throughout the year. You can request this service on Central Hudson’s website.
What payment methods does Central Hudson accept?
Central Hudson accepts Visa, Discover, and Mastercard. Cash is widely accepted at bill payment locations, but many do not accept checks. You can pay your electricity or gas bill in a Central Hudson office, or at a number of designated locations. Unless otherwise noted, all locations accept bill payment by credit card.
Does Central Hudson accept cash?
Cash is widely accepted at bill payment locations, but many do not accept checks. You can pay your electricity or gas bill in a Central Hudson office, or at a number of designated locations. Unless otherwise noted, all locations accept bill payment by credit card. All New York Price Chopper locations accept Central Hudson bill payment.
How do I pay my Central Hudson Energy Bill?
Online: You can pay your Central Hudson energy bill online using your bank account or credit/debit card. You can make it easier to do if you opt for e-Bills. Direct Pay: Enrolling in Direct Pay means that your monthly bill is automatically deducted from your bank account each month. You can learn more here.
How do I submit a meter reading to Central Hudson?
What to do in the event of an electric or natural gas emergency. Information and options to submit a meter reading to Central Hudson. Submit your question or request through this form and we will assist and respond by email or phone. Phone and fax numbers where you can reach Central Hudson for customer service and other needs.
