Paying your electricity bill online to CESC (Calcutta Electric Supply Corporation) is a convenient way to manage your monthly payments. With just a few clicks, you can view and pay your bill from the comfort of your home. In this comprehensive guide, we will walk you through the entire process of paying your CESC bill online.
Overview of Paying CESC Bills Online
CESC offers an online platform where consumers can easily pay their monthly electricity bills. All you need is your customer ID number and registered mobile number to get started. The CESC online bill payment facility allows you to make secure payments using net banking credit cards, debit cards or other digital payment modes.
Some key benefits of paying your CESC bill online include:
-
Convenience: Pay your bill anywhere, anytime using your smartphone, computer or tablet. No need to visit the CESC office.
-
Secure transactions: CESC uses advanced encryption to ensure your payment details are safe.
-
Instant notifications: Get SMS and email notifications as soon as your bill is paid.
-
View payment history You can view and download your previous electricity bills and payment receipts,
-
No standing in long queues: Avoid waiting in long queues at the CESC office by paying online.
Step-by-Step Guide to Pay CESC Bill Online
Follow these simple steps to pay your monthly electricity bill to CESC online:
Step 1: Visit CESC Online Bill Payment Website
-
Go to the official CESC website: https://www.cesc.co.in
-
Click on the “Pay Bill” icon on the top menu bar
-
Alternatively, you can directly visit: https://www.cesc.co.in/newcopybill/dup_ebill.jsp
Step 2: Enter Your CESC Customer ID
-
Your CESC customer ID is a unique number assigned to your electricity connection.
-
If you don’t know your customer ID, you can click on “Click to know your Customer ID” link on the website.
-
Enter your 12 digit CESC customer ID number and click Submit.
Step 3: Enter Registered Mobile Number
-
Next, you need to enter your registered mobile number for your CESC connection.
-
This will send an OTP to your mobile number for verification.
-
Type in your 10 digit mobile number registered with CESC and click “Get OTP”.
Step 4: Verify with OTP
-
You will receive a 6 digit OTP on the mobile number provided.
-
Enter this OTP in the respective field and click Verify.
-
This will verify your identity and log you into your CESC account.
Step 5: View Electricity Bill Details
-
Once verified, you will be able to view your latest electricity bill details including:
-
Bill month
-
Units consumed
-
Due date for payment
-
Total charges
-
Payment history etc.
-
-
Check the bill details carefully before proceeding to payment.
Step 6: Select Payment Mode
-
CESC offers a number of options to pay your electricity bill online:
-
Credit card
-
Debit card
-
Net banking
-
UPI
-
-
Click on your preferred payment mode and you will be redirected to the page of your bank/financial institution.
Step 7: Make Payment
-
On your bank’s payment gateway, enter your card details or UPI pin/password to complete the transaction.
-
The payment amount will be for the Total Due Amount as shown in your CESC electricity bill.
-
Once the payment goes through, you will see a payment success message.
Step 8: Download or Print Payment Receipt
-
After successful payment, you can download a digital copy of the payment receipt from the CESC website.
-
You can also print this receipt for your records.
-
The receipt contains payment details like transaction ID, date, paid amount etc.
And that completes the process of paying your monthly electricity bill to CESC online! By following these simple steps, you can avoid queues and hassles of manual bill payment and do it all instantly from the comfort of your home.
Key Highlights of Paying CESC Bill Online
Here are some key pointers to remember about this online bill payment facility:
-
Track electricity usage – Paying online allows you to monitor your monthly electricity consumption and charges. You can take measures to optimize usage and save on your bills.
-
Get notifications – Opt for email/SMS notifications to get alerts as soon as your bill is generated and payment is recorded by CESC.
-
Payment security – CESC uses encryption and secure gateways to ensure your card and banking information is protected.
-
Payment receipts – Download or print receipts on successful payment for your records and reference.
-
24×7 access – CESC bill pay online facility can be accessed at any time as per your convenience.
-
Avoid late payment fees – Pay bills before due date to avoid any late fees or penalties. Online payments get credited faster.
-
Auto-debit facility – For added convenience, you can enable auto-debit from your bank account to automatically pay CESC bills on time every month.
Online CESC Bill Payment FAQs
Here are some common queries about paying CESC electricity bills online:
Is it mandatory to register on the website to pay bills online?
No, registration is not mandatory. You can directly pay as guest user using your customer ID and mobile number. However, registration offers added benefits like managing all bills in one place, payment reminders, etc.
How much time does it take to reflect the online payment?
Online payments via credit/debit cards, net banking or UPI get credited to your CESC account within 2 hours in most cases.
Can I store my card or bank details for future transactions?
For security reasons, CESC does not store customer card or bank account details. You need to enter it every time you make a payment.
What if the payment gets deducted but I get a failure message?
If the amount gets deducted but transaction shows failed, do not make another payment immediately. Check with your bank first. The first deducted amount will get automatically refunded within 5-7 working days.
Can I pay multiple CESC account bills from the same login?
Unfortunately, you can only pay bills for one customer ID from one login session. Use different logins to pay multiple CESC bills.
