A Guide to Paying Your Bill with Champlain Telephone Company’s SmartHub

Paying your monthly bill is an essential part of being a telecommunications customer. Champlain Telephone Company offers their customers a convenient online and mobile payment option called SmartHub. This article will explain what SmartHub is, highlight its key features for paying your bill, and provide step-by-step instructions on how to use it.

Overview of Champlain Telephone Company’s SmartHub

SmartHub is Champlain Telephone Company’s online account management and bill pay system. It allows customers to easily view their account details, see current and past bills, make one-time payments or set up recurring payments, manage notifications, and more.

SmartHub can be accessed via web browser at https://champlaintechnology.com/customer-portal/ or via the free mobile app for iOS and Android devices. The app offers the same functionality, allowing you to manage your account fully from your smartphone or tablet.

So if you’re a Champlain Telephone Company customer looking for convenient ways to pay your bill online or through your mobile device, SmartHub has you covered

Key Features of SmartHub for Paying Your Bill

Here are some of the top features SmartHub offers to make paying your monthly bill fast and easy:

• View Account Balance – See your current account balance and amount due for the month.

• Payment History – Access up to 24 months of past bills and payment history.

• One-Time Payments – Make secure one-time payments from your bank account, credit card, or debit card.

• Recurring Payments – Set up automatic monthly payments through AutoPay.

• Store Payment Methods – Save your preferred payment accounts for faster checkout.

• Paperless Billing – Go paperless and receive bills directly via email.

• Notifications – Get bill reminders, payment confirmations, and outage alerts via email or text.

Step-by-Step Guide to Paying Your Bill on the SmartHub Website

Follow these simple steps to pay your Champlain Telephone Company bill online through SmartHub:

1. Go to https://champlaintechnology.com/customer-portal/ and log into your account.

2. On the homepage, you will see your current account balance and amount due. Click “Make a Payment” to proceed.

3. On the payment page, confirm your account balance. Enter the payment amount (full or partial payment).

4. Select a payment method:

   • Bank Account – Enter your account number and routing number

   • Card – Enter your credit/debit card details

5. Click “Continue” to proceed to the verification page.

6. Verify your payment details and select “Submit Payment” to complete.

7. The “Payment Successful” page will confirm your payment went through.

And that’s it! The payment will be applied to your account immediately and your balance updated.

Step-by-Step Guide to Paying Your Bill on the SmartHub Mobile App

You can also easily pay your bill through the SmartHub mobile app:

1. Download and open the SmartHub app on your iOS or Android device.

2. Log into your account.

3. Tap the “Pay My Bill” button.

4. Tap the payment amount to pay the full balance due or adjust it for a partial payment.

5. Select a payment method from your stored payment accounts or add a new one.

6. Verify the payment details and tap “Pay” to submit.

7. You’ll see a “Payment Successful” confirmation when complete.

The app provides the same bill payment functionality with the convenience of paying on-the-go from your smartphone!

Tips for Managing Payments Through SmartHub

Here are some helpful tips to get the most out of paying your Champlain Telephone Company bill through SmartHub:

• Update your payment methods to your newest card/account details so payments process smoothly each month.

• Sign up for AutoPay to have payments withdrawn automatically on your bill’s due date.

• Go paperless with electronic billing to save time and clutter.

• Monitor your monthly usage trends to avoid bill surprises.

• Set up notifications for payment confirmations, so you have a record the bill is paid.

• Contact customer support if you ever have questions or issues with your bill or SmartHub.

SmartHub provides a simple, fast, and secure way to view your balance, make one-time payments, set up AutoPay, and more. So take advantage of its digital tools to simplify bill payment and account management each month. Reach out to Champlain Telephone Company’s customer support if you need any assistance getting started with SmartHub.