How to Pay Your Cheyenne Light Fuel And Power Bill Online or In Person

Paying your utility bills on time every month is an important responsibility. I should know – I’ve been paying the Cheyenne Light Fuel And Power (CLFP) bill for my house for years! CLFP makes it pretty easy to pay each month, whether you want to pay online, over the phone, by mail or in person. In this article, I’ll walk through all the ways you can pay your CLFP bill so you never miss a payment.

Paying Your CLFP Bill Online

The easiest and most convenient way to pay your CLFP bill is online through their website. Here are the steps:

  1. Go to www.blackhillsenergy.com/billing-payments and click on “Pay Bill” at the top. This will take you to the payment portal.

  2. Enter your 10-digit CLFP account number and the amount you want to pay. Your account number can be found on your paper bill or by logging into your account.

  3. Enter your payment information. You can pay with a credit card, debit card or electronic check.

  4. Review your payment details and click “Submit Payment” when everything looks correct.

  5. You’ll get a confirmation page and confirmation email after the payment goes through successfully.

Paying online is fast secure and lets you easily view your payment history. You can set up recurring payments so your bill gets paid automatically each month too.

Paying Your CLFP Bill by Phone

If you prefer to talk to a real person when paying your bill, CLFP makes that easy too. Here are the steps to pay by phone:

  1. Call CLFP at 1-888-891-0938. This number connects you directly to the payment center.

  2. When prompted, enter your 10-digit account number.

  3. Specify the amount you want to pay. The representative can also tell you your total balance due if you’re unsure.

  4. Provide your payment information to the representative. They’ll take your credit card, debit card or electronic check info.

  5. Get a confirmation number at the end of the call. Make sure to write this down in case you need to reference your payment later.

Paying by phone is convenient if you’re out and about but don’t have access to a computer. The representatives are also very friendly and can answer any other account questions you may have.

Paying Your CLFP Bill by Mail

If you prefer old-school, you can always mail in a paper check or money order to pay your CLFP bill. Here’s how:

  1. Make your check or money order out to “Cheyenne Light Fuel And Power” and include your 10-digit account number on the memo line.

  2. On your payment stub from your paper bill, fill out your account information and specify the payment amount.

  3. Place the payment stub and check or money order in an envelope. Make sure your return address is included as well.

  4. Mail your payment to:

Cheyenne Light Fuel And Power
PO Box 2860
Cheyenne, WY 82003

  1. Allow 5-7 business days for your mailed payment to process. You can call CLFP to confirm when it has posted.

Mailing a check allows you to easily track payments through your bank statement. Just make sure to get your payment in the mail 1 week before the due date in case of any mail delays.

Paying Your CLFP Bill In Person

If you really want to get out of the house to pay your utility bill, CLFP allows walk-in payments at several authorized payment locations in the Cheyenne area. Here are a few options:

  • CLFP Payment Center at 2221 Walnut St, Cheyenne, WY 82001

  • Safeway – various locations around Cheyenne

  • Walmart Supercenter at 5200 E 2nd St, Cheyenne, WY 82007

  • Albertsons at 6104 Yellowstone Rd, Cheyenne, WY 82009

At these locations, you can pay by cash, check or credit/debit card. Be sure to bring your paper bill or know your 10-digit account number. Get a receipt as proof of payment.

Paying in person gives you an excuse to run errands while taking care of your CLFP bill! Just know locations hours since some do not accept payments all day.

Avoid Late Fees By Paying Before the Due Date

However you choose to pay your CLFP bill, the most important thing is paying before the due date listed on your statement. CLFP charges a 1.5% late fee on any unpaid balances, so make sure you pay on time to avoid extra charges.

Due dates are usually around the 25th of each month but can vary. I like to schedule payments through my bank’s online bill pay a few days before the due date just to be safe.

Review your statement as soon as you receive it so you know how much is owed and when. Mark your calendars with reminders as well. By staying organized and planning ahead, you can easily avoid paying any late fees to CLFP.

Setup Automatic Payments for Convenience

To make paying your bill even easier, sign up for auto-pay through CLFP. This automatically withdraws the amount due from your bank account each month so you don’t have to remember to go online or mail a check.

To enroll:

  1. Login to your CLFP account online or call customer service.

  2. Select the auto-pay option and enter your bank account information.

  3. Pick the date you want payments to be withdrawn each month. I like to schedule a few days before the due date as a cushion.

  4. Relax knowing your bill is handled automatically! You’ll still receive a statement each month as confirmation.

Auto-pay is great for avoiding late fees if you occasionally space out and forget to pay manually. Just make sure to review statements periodically and keep your bank account funded.

Get Payment Assistance If Needed

If you’re ever unable to pay your full CLFP bill, don’t panic – contact them immediately about possible payment arrangements or assistance programs. Depending on your circumstances, they may be able to:

  • Offer a payment extension or plan to pay the past due balance over time.

  • Have you apply for ENERGYCare assistance if you qualify based on income level. This can cover part of your bill.

  • Suggest Budget Billing to even out payments to a fixed amount each month.

  • Provide tips to help reduce your energy usage and lower your bills.

Whatever you do, don’t ignore past due notices from CLFP. Call them as soon as possible if you anticipate having trouble paying your full balance. It’s much easier to set up alternate arrangements before your service gets shut off.

Stay On Top of Your Account to Avoid Surprises

To avoid getting caught off guard by your monthly CLFP bill, stay on top of your account in between payments:

  • Log in online regularly to monitor your current usage and charges.

  • Read through your statements carefully as soon as they arrive.

  • Contact CLFP immediately if you see any discrepancies or issues.

  • Update your contact information if you move or change phone numbers.

  • Consider signing up for paperless billing to get statements electronically.

  • Opt-in to receive usage alerts and reminders from CLFP via email or text.

The more you monitor your account, the fewer surprises you’ll have once bills come due. Adjust your energy use if needed to align with your budget.

Paying Your Utility Bill is a Necessary Routine

Paying your Cheyenne Light Fuel And Power bill every month is just part of adulting. But CLFP provides plenty of convenient payment options like online, phone, auto-pay and in person. Just pick the method that fits your preferences.

And be sure to pay on time, watch for late notices, and reach out for assistance if needed. By staying on top of your account and payments, you can easily stay in CLFP’s good graces and keep the lights on! Having the power shut off is no fun, so use these tips to pay your bill responsibly.

Cheyenne Light Fuel And Power Bill Pay

View & Pay Your Utility Bill

Customers may create a Customer Portal to view current and previous utility bills, monitor water consumption, set account notifications, manage multiple accounts, and establish online automatic payments. To create a Customer Portal, you will need to know both your Account Number and your Customer ID. Generally, the account number is located on the right-hand side of the dash and the customer ID is located on the left-hand side of the dash and consists of six (6) digits. In the following example, 1234567890, 7890 is the Account Number and 123456 is the Customer ID. These numbers may be found on a previous bill, or for additional assistance, contact the Board of Public Utilities’ Customer Service at 307-637-6460, Monday-Friday, 9:00 AM – 4:00 PM.

Account Number – A unique number that is tied to a service address. The account number is also referred to as the Board of Public Utilities Account Number. This number is located on your utility bill and may be located to the right of the dash. EXAMPLE: xxxxxx-7890, 7890 is the Account Number

Customer ID (Number) – A unique number assigned to a customer. This number is located on your utility bill and may be located to the left of the dash. EXAMPLE: 123456-xxxx, 123456 is the Customer ID

Customer Portal – Software that allows customers to view their current and previous utility bill, setup automatic payments and account notifications, and manage multiple accounts.

Utility Billing – A method for paying a utility bill. This includes…

  • Bank draft payments setup via a savings or checking account
  • Payments made through the Customer Portal online
  • Quick Pay – An online payment option that doesnt require a linked Customer Portal.

General Billing – An online method for paying for fees that are not considered utilities.

Customers who create a Customer Portal are not required to make payments directly through their Portal. Many customers create a Customer Portal to view their water bill, or to set account notifications. Aside from paying in-person or over the phone, customers may select from several different payment options.

  • Bank Draft Payments with a Valid Checking or Savings Account (NO SERVICE FEE)

    This option is ideal for residential customers and businesses who don’t want to pay service fees. We highly recommend that customers who select this option create a Customer Portal. Customers who select this payment option will be able to view their bills and setup notifications within their Customer Portal, however, payment for services rendered will be processed separately using a valid checking or savings account, rather than from within the Portal. To setup automatic bank draft payments using a valid checking or savings account, complete our BANK DRAFT PAYMENTS form.

  • Payments through the Customer Portal (SERVICE FEE INCLUDED)

    This option is ideal for residential customers and businesses who want to have greater flexibility with online payment options. Customers who select this payment option will be able to view their bills, setup automatic payments and account notifications, as well as manage and pay for multiple utility accounts. Payment through the Customer Portal includes a $2.95 service fee.

  • Quick Pay (SERVICE FEE INCLUDED)

    This payment option is ideal for customers who may need to make a one-time payment or do not want to create a linked Customer Portal online. This online payment option includes a $2.95 service fee.

Cheyenne Light, Fuel, & Power “New People in Power” 30 Second Version

FAQ

How do I pay my Black Hills energy bill by phone?

By phone. Call 888-890-5554 to use our automated phone system.

Can you use a credit card with Black Hills Energy?

Pay with your checking or savings through your online account. You can also pay with a credit card or find payment locations near you.

What is the mailing address for Black Hills Energy?

Customers should mail their payments to Black Hills Energy at P.O. Box 5197, Rapid City, SD 57709-5197.

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