Living in Chino Hills comes with great community amenities and services. One service you utilize monthly is the city water utility. Chino Hills makes it easy to view and pay your water bill through their user-friendly online payment system. Read on for step-by-step instructions on how to register your account and pay in just minutes from your computer or mobile device.
What’s Included on Your Chino Hills Water Bill
As a resident, you receive a monthly utility bill from the City of Chino Hills for your water and sewer usage. Here are the charges typically shown:
-
Water Usage Fee Based on actual water consumption as read by your water meter each month Rates are tiered by volume used
-
Wastewater Fee: Covers sewage treatment. Based on a fixed service charge plus a usage rate based on your water consumption.
-
Service Charge Fixed monthly fee covering water service and infrastructure maintenance costs
-
Taxes and Surcharges: Utility users tax, sales taxes, and regulatory surcharges get tacked on.
-
Trash Fee: If you have city garbage service, this fixed monthly charge is itemized.
Reviewing these charges helps you understand your bill as you prepare to pay it online.
How to Pay Your Water Bill Through the Online System
Chino Hills offers a convenient online utility billing and payment system. Follow these simple steps to view and pay your water bill electronically:
-
Go to chinohills.org and click on “Online Bill Pay” under Residents.
-
Click the “Online Bill Pay System” button to enter the payment portal.
-
As a first-time user, click “Register” and enter your account number, customer number, and contact details.
-
Create a username and password. Agree to the terms of use.
-
Your utility account dashboard will display. Click “Make Payment” to pay your bill.
-
Enter your payment method details and submit payment.
Once registered, you can log in anytime to view your bill, set up autopay, and more. Payments process instantly when you pay online.
Other Ways to Pay Your Chino Hills Water Bill
If you prefer not to pay online, Chino Hills offers other convenient payment options:
-
By phone – Call the automated payment system anytime at 1-855-748-3501.
-
By mail – Send a check or money order to the City of Chino Hills Utility Billing division.
-
In-person – Visit the Utility Billing counter at City Hall with cash, check, or credit/debit card.
-
Drop box – Place your payment in the secure drop box at City Hall after hours.
No matter which method you choose, payments post immediately to your account, helping you avoid late fees. I recommend signing up for paperless billing through the online system to save time and clutter. Paying your Chino Hills water bill online is secure, fast, and easy – give it a try today!
City of Chino Hills Utilities
City of Chino Hills Utilities Division 14000 City Center Drive Phone: (909) 364-2660 Fax: (909) 364-2695
The City of Chino Hills currently contracts with Waste Management (WM) for residential and commercial trash services. Effective July 1, 2022, customers are billed and will need to pay for their trash services directly to WM.
Waste Management 13793 Redwood Street Chino, CA 91710 Phone: (800) 423-9986
Southern California Edison 1351 Francis Street Ontario, CA 91761 Phone: (800) 655-4555
Spectrum 4200 Chino Hills Parkway, Suite 170 Chino Hills, CA 91709 Phone: (800) 892-4357Customer Support
Chino hills – what was in your water!? #chinohills #shorts
How do I pay my Chino Hills utility bill?
Pay online by visiting www. chinohills. org/BillPay. You can pay online with an eCheck from your checking or savings account, a debit or credit card (Visa, MasterCard, Discover, or Amex), PayPal, or Venmo. Send your payment to the Utility Billing Office at 14000 City Center Drive, Chino Hills, CA 91709.
Does Chino Hills provide water & sewer services?
The City of Chino Hills provides high quality water and sewer services. Online Bill Pay: Different Ways to Pay Your Bill Find out how to get new water service in Chino Hills. Waste Management (WM) handles all trash services for the city of Chino Hills. Trash services are billed directly by WM. More Trash Services Information Have Questions?.
How do I contact Chino Hills utility?
For utility account or billing-related questions, please call the Chino Hills Utility Customer Service at 909-364-2660. How can I pay my utility bill?.
How do I contact Chino Hills City Hall?
Pay Your Bill Classes, Programs, and Recreation
