- Can you describe your approach to recording and maintaining a large amount of data? …
- How do you organize and prioritize your workload? …
- Can you share an example where you effectively prepared ordinances for record or distribution purposes?
In this article, we explore some of the most common interview questions asked during a municipal clerk interview along with some great answers to help you win the job.
City Clerk interview questions
A municipal clerk’s responsibilities include:
A municipal clerk should be skilled in:
A bachelor’s degree is a requirement for a municipal clerk position. Typically, a degree in public administration is preferred, but other administrative fields are applicable as well.
Previous recordkeeping and financial bookkeeping experience will give applicants a greater advantage. Time management skills are also very important due to the volume of work done by municipal clerks. Applicants must have high computer literacy since most records are digital or eventually transcribed.
Salaries for municipal clerks range between $38K and $56K with the median being $46K.
Be ready for anything with the interview simulator.
Question: How do you effectively prepare ordinances for recording or distribution purposes?
Explanation: This is an operational question which the interviewer will ask to determine how you go about performing your job. Operational questions are best answered directly and briefly. Anticipate a follow-up question to your answer.
Example: “I have found the best way to prepare ordinances for either recording or distribution is to follow a template the city uses. Doing this ensures the ordinances are presented in the same format each time, making them easy to understand and follow. This also assists the city when it is audited.”
Question: How do you go about ensuring the city is compliant with all laws, regulations, and standards that were applicable to your department?
Explanation: This is another operational question. As a municipal clerk, you must ensure your department and its activities follow all laws, regulations, and standards. You should be able to address this question easily.
Example: “Making sure the city remains compliant to all laws, regulations, and standards is a key element of my job. I go about this by first reviewing the applicable codes each quarter, checking to see if anything has been updated or modified. I then conduct my business using the processes and procedures published by the city. If a question ever arises, I reference the applicable code to make sure our activities are compliant.”
Question: Have you ever had to gather information from multiple sources? What criteria did you use to determine which information was relevant to the issue you were trying to resolve?
Explanation: This is yet another operational question. As a municipal clerk, you can anticipate the majority of questions you will be asked during an interview will be operational. The interviewer wants to understand how you go about doing your job and if your processes align with those of the city.
Example: “When preparing reports and assisting the city leaders in drafting proclamations, regulations, and other public documents, I am required to collect information from a variety of different sources. These include both online and published reference materials. I use keywords and terms to perform searches and then only use the data that is relevant to the topic I am addressing and is verified as accurate by a third-party source.”
Question: When was the last time you issued a public notification of official activities and meetings, and what issue did it address?
Explanation: Part of a municipal clerk’s job is to issue public documents, ensuring their accuracy and relevance. You should be able to discuss when you have done this in the past and how you go about doing it.
Example: “In my role, I am repeatedly asked to issue public documents. One of the most recent instances was when I had to make council meeting minutes available to the public. I do this by first collecting them and reviewing for any grammatical errors. I then post them online and also make hard copies available at City Hall. Finally, I set up systems the public can use to order copies of the minutes, either electronic or hard copies.”
Question: Describe a time when you analyzed information, evaluated results, and chose the best solution to a problem.
Explanation: As a municipal clerk, you’re often asked to analyze information and issue recommendations. You should have a defined process and procedure for doing this and be able to easily discuss it during the interview.
Example: “I am often asked to issue recommendations for a specific issue or action the city is considering. I do this by first understanding the assignment and what the city leaders are seeking to accomplish. I then collect information using the process I have previously described. I analyze the information in the context of the assignment and issue a recommendation. This includes an executive summary, the recommendation, alternatives, and a description of the information I used to arrive at my recommendation.”
Question: Can you describe your experience preparing ordinances, resolutions, or proclamations for execution, recording, archiving, or distribution?
Explanation: By asking about this process, the interviewer is seeking to understand how you go about performing this task and whether it aligns with the processes they use. Hopefully, your approach to this mirrors what the organization you are interviewing with uses. Keep in mind they may also be looking for alternatives to their current processes and improvements they can incorporate.
Example: “I have a great deal of experience with preparing ordinances, resolutions, and proclamations for execution, recording, and distribution. I’ve set up a system to make this efficient and consistent. I follow very prescribed steps and document formats so I do not miss anything and anybody reviewing the information can easily understand it.”
Question: Have you ever been asked to lead a meeting or offer an opinion that helped the organization achieve better results?
Explanation: Stepping into a leadership role in helping with process improvements is not part of a formal municipal clerk’s job description, but it is expected that you can do this when asked. You should be able to cite when you have done this and the contributions you made to the organization you worked for.
Example: “I am often asked to lead meetings, especially when the leadership team is otherwise occupied or unavailable. Having done this successfully on many occasions, the leadership team trusts my ability. The staff also appreciates my leadership attributes and are comfortable working with me as a representative of the city leaders. I’m also comfortable making recommendations for process improvements which I think will benefit the organization. One of my recent recommendations was to standardize the meeting minutes format used across the organization. This helped make the process more effective and the minutes easier to understand.”
Question: How organized are your fiscal records and accounts, and what one thing would improve the ability of others to easily access the records?
Explanation: Keeping the city’s records organized is one of the key duties of a municipal clerk. This question is a bit tricky because it assumes your records are well organized but also asks what you could do to make this process more effective. You should first state how well organized your files are and then describe something that would help to improve this, noting that you would implement this if allowed to.
Example: “I take pride in the status of my records and how well organized they are. I always double-check when filing something, and I use standardized file names which make retrieval of the records easy and quicker. The one thing I would change to improve this process would be to digitize all records, including current paper legacy records. I would then create references for each record so they could be grouped or cross-referenced as needed. While this is a large task and would require a great deal of time and effort, I believe it would be beneficial in the long run.”
Question: How effective are you at creating, presenting, and monitoring city budgets?
Explanation: Budgeting is one of the key functions of any city. Being able to discuss how you contribute to this process to make it more effective and efficient is critical to performing well during the interview.
Example: “During my career, I’ve been involved with virtually every city budget created during my tenure with the organization. I understand the process for bottom-up budgeting, which includes financial forecasts, reviewing previous budgets, incorporating best practices, and making sure the information is reviewed before being finalized. I’m very adept at creating budget documents in both summary and detailed fashion so the public is fully aware of how the city is spending their tax dollars.”
Question: What is your experience researching information in the municipal archives for public officials or citizens?
Explanation: One of the municipal clerk’s main jobs is to provide information to both public officials and the city’s citizens. You should be able to easily describe how you go about doing this and possibly discuss best practices to the city with whom you are interviewing, assuming they may want to incorporate your suggestions into their processes.
Example: “I have a great deal of experience researching information and municipal archives for both city officials and the general public. I know how to use keywords and terms to retrieve the information the individuals are interested in. I then make it available to them in either PDF or hard-copy formats. The key to this begins with properly filing and archiving information, using meta tags and references in each document so they can be easily retrieved. I have also created applications that enable municipal employees and the public to access certain documents themselves, thereby expediting this task and relieving me of the responsibility so that I can concentrate on other duties.”
Cities across the country are looking for qualified candidates to fill the role of city clerk. This position is responsible for a wide range of administrative and clerical duties in support of the city government. From managing vital records to providing customer service to the public, the city clerk is an important member of the team.
Employers ask this question to learn more about your qualifications for the role. They want to know what experience you have that makes you a good fit for their city clerk position. Before your interview, make a list of all of your relevant skills and experiences. Think about which ones are most applicable to this role. Share these with the interviewer so they can see how you’re qualified for this job.
Example: “I think the most important role of a city clerk is to ensure all documents are filed correctly and on time. This includes ensuring that all records are kept safe and secure. Another important duty is making sure that the public has access to information about their government. I have always been passionate about transparency in government, so I would make sure that citizens could easily find information online.”
Example: “In my last position as a city clerk, I was responsible for maintaining all of the city’s public records. This included filing documents and making sure they were properly stored. I also had to make sure that anyone who requested access to public records could get them within a certain amount of time. In my previous job, I managed these tasks well, and I’m confident that I can do the same here.”
Example: “In my last role as a city clerk, I helped update our municipal policy on public records requests after we received several complaints about the process. We created an online portal where residents could request information without having to fill out paperwork or wait for a response. This change made it easier for residents to access public records and reduced the time staff spent processing these requests.”
FAQ
What are the interview questions for clerk position?
- What were your duties in your previous role? …
- How do you prioritize your work if you receive multiple requests from staff members? …
- Describe a challenging task you had to deal with. …
- How do you maintain and update a filing system? …
- Describe a time when you responded to a customer complaint.
How do you answer why do you want to work for the city?
How do I prepare for a unit clerk interview?
- What Do You Know About the Organization? …
- What Can You Bring to This Position? …
- Why Do You Want to Work There? …
- How Do You Handle Conflict? …
- Are You Able to Handle High-Stressful Scenarios? …
- Earning the Position.
How do I prepare for an admin clerk interview?
- QUESTION: How do you handle stress? …
- QUESTION: Why do you want to be an administrative assistant? …
- QUESTION: What computer skills do you have? …
- QUESTION: Tell me about a time when you had to deal with a difficult client or customer. …
- QUESTION: How do you stay organized?
