How to Pay Your Bill to the City of Atwater

Living in Atwater, California comes with the responsibility of paying your city utility bills and other fees on time each month The City of Atwater offers residents multiple convenient options to take care of these payments This article will explain the different ways you can pay your Atwater city bill online, by mail, in person, or through auto payments.

Overview of Atwater Bill Payments

Atwater city bills cover utilities like water, sewer, garbage collection and other municipal services. Bills are issued monthly and reflect usage based on meter readings. Payment is due by the 5th of the month to avoid late fees If an account falls 30 days past due, the city will issue a notice threatening service disconnection. Failure to pay at that point will result in water being shut off and extra fees assessed. It’s important for every household to pay on time

The City of Atwater Utility Billing department handles payment processing. They can be reached at 209-357-6310 or [email protected] if you have any bill questions. The finance department oversees city revenue including utility payments. Their website at www.atwater.org/departments/finance provides useful bill pay information.

Paying Your Bill Online

The fastest, most convenient way for most Atwater residents to pay their city bill is online. The city uses a system called Merchant Transact that allows online payments by credit/debit card or e-check. Here’s how to pay online:

• Go to https://atwater.merchanttransact.com
• Log in with your account email and password
• Select the account to pay and enter payment details
• Receive instant confirmation when payment completes

Online payments have a small processing fee, around $2 for e-checks and 2.35% for cards. But the convenience makes it worthwhile for most people.

Paying Your Bill by Mail

Sending a personal check or money order is an easy way to pay your Atwater city bill. Simply mail your payment to:

City of Atwater
750 Bellevue Rd
Atwater, CA 95301

Write your account number on the check or enclosure so it gets credited properly. Allow 3-5 business days for mailed payments to process. This is a good bill pay option if you don’t want to incur online fees.

Paying Your Bill in Person

You can also pay your city of Atwater bill by visiting City Hall at 750 Bellevue Rd. The finance department is open 8am-5pm Monday through Friday. They accept cash, check, money order or card payments.

Paying in person gives you the chance to talk with finance staff about any account issues. But be aware that wait times are longer around bill due dates when the service counter gets busy.

Setting Up Automatic Payments

If you want a completely hands-off approach, setting up automatic bank draft payments through the city is simple:

• Download the auto-pay form from the finance department website
• Fill out the form with your account and payment details
• Attach a voided check
• Mail to the address on the form

On bill due dates each month, the amount due will automatically withdraw from your bank account. Just remember to update your details if you switch bank accounts.

Assistance for Struggling Customers

If you’re having trouble paying your Atwater city bill, contact the finance or utility billing departments to ask about payment plans. They’ll work with you on a solution to keep services active. Discounts are also available for qualifying seniors and disabled residents. Don’t let past due bills pile up before getting help.

Paying bills to the City of Atwater for utility and other municipal services doesn’t have to be a chore. Online, mail, auto pay, and in-person options exist for easy payment. Reach out for assistance if you face financial hardship. Maintaining your Atwater account helps the city provide reliable services to the community.