Having reliable utility services is essential for every home and business in Auburndale, FL. The City of Auburndale provides water sewer garbage collection, and other services to the community. When your monthly bill arrives, you want an easy and convenient way to pay it.
In this comprehensive guide, I’ll walk through everything you need to know about paying your City of Auburndale utility bill online. Going paperless and paying online saves time while giving you more control over managing your utility payments.
Overview of Auburndale Utilities
The City of Auburndale provides water, sewer, sanitation, and stormwater utility services to residents and businesses located within the Auburndale city limits.
Services are meter read and billed on a monthly basis by the Utilities Billing Department. Printed paper statements are mailed out around the 25th of each month
Payment is due by the 10th of the following month to avoid penalties. You have several options to pay your Auburndale utility bill:
- Online through the eBilling system
- By phone using the automated payment system
- In person at City Hall
- By mail with check or money order
Paying online through eBilling is the fastest and most convenient way to pay. Next I’ll explain how to use the online system.
Getting Started with eBilling
eBilling allows City of Auburndale utility customers to easily view and pay bills online 24/7.
To access the system, go to Auburndale eBilling website. Click on “Pay Bill” to get started.
You’ll need your 10 digit account number from your printed utility bill. Then enter your address number as the password.
For example, if your address is 123 Main St, your password would be 123. This logs you into your account dashboard.
I recommend updating your password for security through the “My Profile” section. But the default address password makes initial login quick and easy.
Navigating the eBilling Dashboard
Once logged in, you’ll see your eBilling dashboard with the following options:
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Account Summary – Outstanding balance, due date, account info
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Billing History – View or download PDFs of current and past bills
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Payment History – Details of your payments made
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My Profile – Update login, contact info, paperless billing
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Pay Bill – Submit a payment on your account
Everything you need is right at your fingertips to manage your City of Auburndale utility account online.
Paying Your Bill Through eBilling
When logged into your eBilling dashboard, paying your monthly Auburndale utility bill takes just a few clicks:
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Select “Pay Bill” from the top menu
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Confirm your balance due from your latest statement
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Enter payment amount and complete required fields
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Choose payment method – credit/debit card or e-check
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Carefully review all details to ensure accuracy
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Submit payment
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Get a payment confirmation emailed to you
And done – your utility payment will process instantly. The funds will deduct from your selected payment method right away. It’s so quick and easy!
Payment Methods Accepted
eBilling offers two secure options for paying your City of Auburndale utility bill online:
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Credit/Debit Card – Visa, MasterCard, Discover accepted
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eCheck – Free transfers directly from your checking account
Credit and debit card payments have a 3% processing fee. I recommend eChecks to avoid extra fees. But both options are accepted for your convenience.
You can store payment methods in your eBilling profile for faster checkout on recurring payments.
Autopay and Reminders
For maximum convenience, you can setup automatic recurring payments through eBilling. This ensures your bill gets paid on time each month.
Under “My Profile”, check the box to enable autopay. Choose your preferred payment method and details.
On the due date each month, your stored payment info will be used to automatically pay the amount due. You’ll get an email confirming the payment was made from your account.
You can also enable payment reminders on your profile. Receive alerts by email, phone, or text message when your bill is ready and when a payment is due.
Autopay and reminders guarantee you never miss a City of Auburndale utility payment!
Account Management Features
Along with fast online bill pay, eBilling allows you to manage your utility account completely online:
- Update your contact information
- View bills and payment history
- Monitor water usage
- Sign up for paperless billing
- Set bill reminders
- Submit service requests
- And more!
Go fully digital and maximize efficiency by managing your City of Auburndale utilities through eBilling.
Customer Support Options
If you ever have questions or issues with your Auburndale utility services, contact customer support:
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Email [email protected] for billing questions
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Call 863-965-5530 during business hours for assistance
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Chat live through eBilling for quick help while logged in
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Visit Auburndale City Hall at 1 Bobby Green Plaza
Friendly and knowledgeable staff are available to provide support when you need it.
Benefits of Paying Bills Online
Paying your City of Auburndale utilities through the eBilling system offers many benefits:
- Secure 24/7 account access from anywhere
- Quick online and mobile payments in seconds
- Go paperless and reduce clutter
- Avoid late fees with autopay and reminders
- Easy account management and updates
- Payment history and usage monitoring
- Automatic recurring payments
- Time savings each month!
Take control of your utility account today by enrolling in eBilling online payments. It provides the ultimate in convenience and simplicity.
The City of Auburndale – Comm. Bill Braswell, Tim Pospichal
What does Auburndale utility billing do?
Provides water and wastewater services, handles taps, deposits, impact fees, and promotes water conservation. Auburndale Utility Billing, located in Auburndale, Florida, provides water and wastewater services to residential, commercial, and industrial customers.
What is the Auburndale Public Utilities Department?
The Public Utilities Department of the City of Auburndale is in charge of providing a range of water utility services to homes, businesses, and factories within the city limits of Auburndale and in the surrounding utility service area. The Department is divided into 4 sections: Utility Billing, Water, Wastewater, and Conservation.
How do I get water & wastewater service in Auburndale?
Call the Auburndale Public Utilities Billing Department at (863) 965-5500 if you want to know how to get water and sewer service from the City of Auburndale or if you have any questions about your bill. You can also e-mail us at UBO Office.
What departments are in Auburndale Florida?
The City Clerk’s Office, the Community Development Office, the Finance Office, the Fire Department, Parks and Recreation, the Police Department, and the Public Library are just a few of the city departments that are covered. A cogeneration facility with a capacity of 155MW, located in Auburndale, Florida, and acquired by Atlantic Power.
Does Auburndale City water have a water quality report?
Under the Safe Drinking Water Act, the EPA makes Auburndale City Water check the quality of the water in the area once a year and send out a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
What is utility billing?
Utility Billing is your hub for all water-related services. This department takes care of customer requests to start water Utility Billing also takes in requests for repairs and support related to water & wastewater service.
