Located in the heart of bourbon country, the City of Bardstown provides utility services like water, sewer, electric, and cable/internet to residents and businesses Paying your monthly Bardstown utility bill on time is important to avoid any service disruptions This guide covers the various payment options offered by the city, billing policies, and frequently asked questions.
Understanding Your Bardstown Utility Bill
The City of Bardstown issues combined utility bills each month covering any services provided, such as:
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Water – Based on consumption measured by your water meter. Billed per thousand gallons (Kgal).
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Sewer – Tied to water usage since wastewater generation comes from water used,
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Electric – For usage if you’re connected to the city’s electric grid Billed per kilowatt hour (kWh)
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Cable/Internet – Monthly service and equipment fees if you subscribe.
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Taxes – Such as franchise fees and solid waste fees.
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Due date – Payment must be received by this date to avoid late penalties.
Check your bill carefully each month and contact the city at 502-348-5947 if you have any questions.
Pay Online
The easiest way to pay in Bardstown is through the online bill pay portal at https://www.cityofbardstown.org/residents/pay_a_utility_bill/index.php. You’ll need your 10-digit account number from your bill.
Payments can be made by Visa, Mastercard, Discover or electronic check. A convenience fee applies to card payments.
You can also set up automatic monthly payments to be drafted from your bank account using the online portal.
Pay by Phone
Call 855-372-2850 anytime to make a payment over the automated phone system using your credit/debit card. Have your account number ready.
Pay by Mail
Mail a check or money order payable to City of Bardstown with your payment stub to:
City of Bardstown
PO Box 1065
Bardstown, KY 40004
Allow 5-7 business days for delivery and processing.
Pay in Person
Bring your payment to City Hall at 220 N. Fifth Street in Bardstown, Monday-Friday 8am-4:30pm. You can pay by cash, check, or card at the front desk or use the drive-thru to pay by cash or check only.
Pay at Drop Box
A 24/7 drop box is located in the back parking lot of City Hall. Place your check or money order in a sealed envelope with your account information. No cash payments.
Late Fees and Disconnection Policy
Payments are due by the 10th of each month. A 10% late penalty applies if payment is not received on time.
Accounts past due 30 days or more are subject to disconnection. Reconnection fees apply to restore service.
Common Bardstown Utility Bill Questions
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Contact the city if you don’t receive your bill to get your balance due. You must pay on time even if the bill is lost.
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Let the city know right away if you think your bill is incorrect to dispute any erroneous charges.
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Partial payments are accepted but any unpaid balance will continue to accrue late fees monthly.
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If your payment doesn’t process properly, call the city so the discrepancy doesn’t go unpaid.
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Sign up for paperless billing through the online portal to get bills electronically instead of by mail.
Paying your Bardstown utility bill through the available online, phone, mail, or in-person options helps avoid any service interruptions. Reach out to the city utility department with any other billing or payment questions.
Former Bardstown CFO indicted; accused of embezzling $762K in city funds
How do I pay my city of Bardstown Bill?
You will get a detailed billing statement for your records. Confirm autopay by clicking “Complete Registration” in the email sent to you from City of Bardstown. Put your bill or a piece of paper with your name and ten-digit account number along with the check in a sealed envelope. The drop box is located at the rear driveway of City Hall.
Does Bardstown accept credit card payments?
The drive-through accepts cash or check only. Credit card payments must be made inside City Hall. If the City of Bardstown needs to share personally identifiable information about its utility customers, it only does so in order to run its utility business, which includes service, billing, and auditing.
Where can I pay my bill in Bardstown Ky?
You can pay your bill online here, or in person at Bardstown City Hall, 220 N. Fifth Street, Bardstown, KY. What channels are available? See a complete list of our video services here . What internet speeds are available? See what internet services we offer here. For business internet services, visit our business internet packages page.
Where is Bardstown City Hall?
Bardstown City Hall’s address, phone number, and business hours View map of Bardstown City Hall, and get driving directions from your location. Find Marriage Records, Vital Records, and Voter Records related to Bardstown City Hall. Find 6 Town & City Halls within 22. 2 miles of Bardstown City Hall.
Does the city of Bardstown share my personal information?
When it comes to sharing personally identifiable information about its utility customers, the City of Bardstown only does so when it has to in order to run its utility business. This includes service, billing, and auditing. The City offers no such information to unrelated third parties without your specific permission or a court order.
What services are available in Bardstown Ky?
People who live in the house can get services and utilities like water, sewer, electricity, cable TV, internet, garbage disposals, and recycling. Fifth St. Bardstown, KY 40004 Monday – Friday 8:00 AM to 4:30 PM (502) 348-5947.
