Paying your utility bill to the City of Bloomington is easy, with multiple options available for making payments online, by mail, by phone, or in person The City of Bloomington provides water, sewer, trash, recycling, and stormwater services to residents and businesses located within the city limits They make paying your utility bill quick and convenient through their website and customer service center.
Online Payment
The easiest way to pay your City of Bloomington utility bill is online through their website Simply go to https //esuitebloomington,in,gov/esuite,utilities and log in with your username and password,
If you haven’t set up an online account yet, you can create one by clicking “Create Profile” and entering your Utilities account number and name on the account. Once logged in, click “Make a Payment” and enter your payment details. You can pay by debit card, credit card, or electronic check.
Online payments are processed immediately, so you don’t have to worry about your payment getting lost in the mail or delayed. You’ll have a record of the transaction in your account history and can view/print receipts. Paying online also avoids late fees, as long as you pay by the due date on your monthly bill.
One thing to note is that you should only click the “Complete Payment” button once to avoid duplicate payments. Some third-party bill pay services may cause delays in applying payments, so it’s best to pay directly through the City’s website when possible.
Pay by Mail
If you prefer to pay your utility bill by mail, simply detach the payment stub from the top of your paper bill and enclose it along with your check or money order. Payments should be mailed to:
City of Bloomington Utilities
Accounts Receivable
PO Box 2500
Bloomington, IN 47402-2500
Be sure to allow 3-5 business days for your mailed payment to reach the City and be processed to avoid late fees. Write your account number on your check or money order and include the payment stub to ensure quick processing.
Sending cash is not recommended. The City is not responsible for cash payments lost in the mail.
Pay by Phone
The City allows utility bill payments over the phone using their automated payment system. Call 877-879-9883 anytime 24/7 and follow the prompts to enter your account information and make a payment from your bank account or by credit card.
There are no fees to use the automated phone system. Phone payments are usually processed by the next business day.
If you need help or have issues with the phone system, you can contact Customer Service at (812) 349-3930, Monday-Friday 8am-5pm, excluding holidays.
Pay in Person
For those who prefer to pay their bills face-to-face, you can make payments in person at the City of Bloomington Utilities office located at:
600 E. Miller Dr.
Bloomington, IN 47401
Their office is open 6am-8pm Monday-Friday, with a secure drop box available for after-hours payments. You can pay by cash, check, money order or credit/debit card. Make sure to bring your payment stub to speed up processing at the front desk.
Receipts will be provided for all in-person payments. Payments made at the Utilities office by 4:30pm will be processed same-day to avoid any late fees.
Payment Assistance Programs
If you are having trouble paying your City of Bloomington utility bill, there are some payment assistance programs available:
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Payment arrangements – Contact Customer Service to set up a payment plan to pay your balance over time while avoiding disconnection.
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Project SAFE – Provides up to $300 in utility assistance for income-eligible households. Call (812) 339-3429 to apply.
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Township Trustees – Limited assistance may be available from your township trustee office.
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LIHEAP – Federal heating and cooling assistance funds, apply through Area 10 Agency on Aging.
Don’t hesitate to reach out to the City’s Customer Service team at (812) 349-3930 if you need help managing payments. They can review options and connect you with local assistance programs.
Avoid Late Fees and Disconnection
To avoid late fees and possible disconnection for non-payment, be sure to pay your utility bill by the due date printed on your monthly statement. Late fees are 10% of the past due balance.
If your service is disconnected, contact Customer Service right away at (812) 349-3930 to have it restored once payment is made. Reconnection occurs within one business day. Service will not be restored outside regular business hours, weekends or holidays.
Paying your City of Bloomington utility bill is quick and easy through the variety of online, phone, mail, and in-person options. Pay on time by the due date to avoid any late fees. Reach out for payment assistance if needed. The City offers flexible payment arrangements and connects customers with local utility assistance programs. With multiple payment methods, paying your City of Bloomington utilities bill can fit right into your monthly budget and schedule.
Online and paperless utility bill payments
Our bill pay service provides residents with easy, convenient and secure options for paying their utility bills.
We accept MasterCard, Visa, Discover and E-Check.
January 18, 2022 City of Bloomington Annual Legislative Meeting
What fees does the city of Bloomington charge a month?
A lot of different fees are billed by the City of Bloomington’s Finance Department every month. These include utility taxes, BNWRD fees, solid waste fees, water and sewer fees, and more. Moving in or out, getting a bill, or making a payment for City of Bloomington utilities can all be done at the Hub.
How do I pay a bill in Bloomington MN?
Send payments to the City of Bloomington, 1800 W. Old Shakopee Rd. , Bloomington, MN 55431-3027. Please mail seven days in advance of the due date to insure on-time arrival of payment. Bring your payment to City Hall and pay at the cashier’s window. There is also a drop box in the parking lot of City Hall and at each of the main entrances.
Does Bloomington City Utilities Department provide electricity?
CBU provides water, wastewater, and stormwater services to Bloomington and part of the surrounding area. See a list of all services provided by the department. City Utilities Department does not provide electrical, gas, or cable TV service. When is my Utility bill due? Your bill is due on the last business day of the month.
Does Bloomington have a water bill?
From Bloomington City Code, Section 11. 06 (d) Water Bills. Section 11 of the Bloomington City Code talks about what landlords need to do when someone applies for water service or a service installation. 01 (c). How many of the City’s single-family residential properties are rentals?.
How do I make a payment to city of Bloomington?
Call (855) 745-1011 from a landline or a cell phone to use our secure automated system to make a payment. Options for Spanish speaking residents are available. If you pay your bill by mail, include the bill stub and a check made out to City of Bloomington in the envelope that came with it. The mailing address is:
How do I pay my Bloomington electric bill online?
Please call 309-434-2426 to make arrangements for payment. The City of Bloomington provides residents a fast, easy, and safe way to conveniently pay bills online. Payment methods include: Visa, MasterCard, Discover, and Electronic Check (Direct Debit / ACH). Access The Online Billing Portal (Please Have Your New 12-Digit Account Number Ready).
